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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer would like to see that you have helpful and thoughtful suggestions when it comes to making a mobile app more user-friendly, without completely reinventing the app. Some ways that a team can improve the UX of a mobile app without changing the interface include hiring a third party to fix usability errors that you may not see, removing unvalidated features, or learning to analyze user behavior and other analytics better. This question is open-ended to beware of falling down the rabbit hole. Give a couple of thoughtful ideas and briefly discuss if you have implemented those ideas in the past.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"There are quite a few ways that the UX can improve on a mobile app without drastic interface changes. In the past, I have worked to remove unvalidated features, which prevents the watering down of the application, thus offering only what the user wanted out of the app in the first place."

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Written by Rachelle Enns
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