Financial Ombudsman Service Mock Interview
Practice 28 Financial Ombudsman Service interview questions covering dispute resolution, regulatory knowledge, and impartiality.
Question 24 of 28
Our customers rely on our services outside of normal business hours. Are you able to work a flexible schedule if hired for this position?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Because financial clients can be in need outside of the standard 9-5 business hours, this position with Financial Ombudsman Service may require the need for you to be flexible with your schedule to accommodate the business needs of the position. Prior to applying for the position, Financial Ombudsman Service should have posted the expected hours for position for you to have an idea of what will be expected. When answering this question, it is best to be open and honest about what particular needs that you have for expected work hours. As well, it is acceptable to ask follow up questions regarding the work schedule if you need further clarification.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I am able to work a pretty flexible work schedule and have been used to doing this in my current role for the past six years. If I understand the expected hours for this position correctly, it sounds like the standard hours will be 8:00am to 5:00pm on most days with a rotating schedule to help cover evening hours up until 8:00pm and some rotating Saturday coverage as well. Is this correct?"
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