Export Development Canada Mock Interview
Master 27 Export Development Canada interview questions covering trade finance, risk assessment, and international markets.
Question 5 of 27
At Export Development Canada, our clients are the lifeblood of our business and we do everything in our power to make them happy. What does the term customer service mean to you in your work?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
No matter what position you are interviewing for at Export Development Canada, your interviewer is looking to hear what customer service means to you in your work and how you apply that philosophy in your everyday work life. In essence, they want to hear your story as to why solid customer service is important to you. Prior to your interviewer, be sure to really think about this question to apply what is important to you in how you go about your work. Whether you talk about problem solving or making people happy, this should be reflected in the work that you do.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"A pursuit of a career in the financial field really suited my two passions in life of mathematics and problem solving. In this role, helping clients solve problems in an efficient manner and with a smile on my face would be the drive to succeed that I need. At the end of the day, if I see that my work helped a client grow their wealth and achieve their financial goals, I know that it was a job well done."
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Anonymous Answer
I believe that happy customers are customers well served. In order to serve them well, we should listen to them and understand their needs and consequently tailor solutions that contribute to achieving their financial goals.
Marcie's Feedback
Your answer is effective because it directly, succinctly, and clearly answers the question. It's also very customer-focused, which is what the interviewer will want to hear. If you're looking to provide a more in-depth reply, perhaps consider including an example of a time when you provided excellent customer service.
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