C.H. Robinson Worldwide Mock Interview

Master 32 C.H. Robinson interview questions covering logistics operations, relationship management, and problem-solving scenarios.

Question 27 of 32

What sources do you look to when solving complicated problems?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

The interviewer wants to know that you can think outside the box, or even ask for help when you are stuck on a complicated problem.

Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem.

Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"To solve a complex issue, I will reach out to a manager or mentor from a previous role to ask them how they've handled such issues in the past. I am always ready to dive back into our handbook, but these types of scenarios are often not covered there, which is why I value a human, experiential approach. I know that there are so many folks in the industry who have so much to teach me and have probably already "been-there-done-that," so I love to utilize them as a resource."

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32C.H. Robinson Worldwide Interview Questions & Answers

1.At C.H. Robinson Worldwide we connect businesses who need to ship their goods to companies who require those goods. This means that relationships are everything to us. What is your customer service philosophy?

2.Although we have a great training program at C.H. Robinson Worldwide, we are seeking to hire someone with an intermediate level of experience in our industry. What types of transportation services are you most experienced with?

3.We run C.H. Robinson Worldwide as a 24/7 operation. Do you have any limitations on your hours and availability?

4.Considering the multiple competitors that we have, why do you want to work for C.H. Robinson Worldwide?

5.At C.H. Robinson Worldwide all of our transportation vehicles are outfitted with Qualcomm on-board computers. Do you have experience with this type of equipment?

6.C.H. Robinson Worldwide provides transport services to a multitude of clients. What do you know about our clientele and the channels of business we service?

7.Productivity and communication are our top concerns at C.H. Robinson Worldwide. In your opinion, what suffers the most when synergy between dispatcher and driver is not present?

8.We seek to promote those who show initiative at C.H. Robinson Worldwide. Where would you like to see your career grow in the next 5 years?

9.The transportation industry is ever-changing. At C.H. Robinson Worldwide we seek to hire individuals with a keen interest in this industry. How do you stay up to date on transportation related current events?

10.Because of the nature of business at C.H. Robinson Worldwide we conduct background checks on employees. This includes criminal background, credit, drivers abstract, and education verification checks. Are you willing to comply?

C.H. Robinson Worldwide Mock Interview

What sources do you look to when solving complicated problems?

32C.H. Robinson Worldwide Interview Questions & Answers

1.At C.H. Robinson Worldwide we connect businesses who need to ship their goods to companies who require those goods. This means that relationships are everything to us. What is your customer service philosophy?

2.Although we have a great training program at C.H. Robinson Worldwide, we are seeking to hire someone with an intermediate level of experience in our industry. What types of transportation services are you most experienced with?

3.We run C.H. Robinson Worldwide as a 24/7 operation. Do you have any limitations on your hours and availability?

4.Considering the multiple competitors that we have, why do you want to work for C.H. Robinson Worldwide?

5.At C.H. Robinson Worldwide all of our transportation vehicles are outfitted with Qualcomm on-board computers. Do you have experience with this type of equipment?

6.C.H. Robinson Worldwide provides transport services to a multitude of clients. What do you know about our clientele and the channels of business we service?

7.Productivity and communication are our top concerns at C.H. Robinson Worldwide. In your opinion, what suffers the most when synergy between dispatcher and driver is not present?

8.We seek to promote those who show initiative at C.H. Robinson Worldwide. Where would you like to see your career grow in the next 5 years?

9.The transportation industry is ever-changing. At C.H. Robinson Worldwide we seek to hire individuals with a keen interest in this industry. How do you stay up to date on transportation related current events?

10.Because of the nature of business at C.H. Robinson Worldwide we conduct background checks on employees. This includes criminal background, credit, drivers abstract, and education verification checks. Are you willing to comply?

11.Describe an ongoing problem at your current or former employer that you were able to overcome.

12.When you suffer a setback, how does that emotionally affect you and your work?

13.When have you had to make a split second decision? How do you react under unexpected pressure?

14.If you could start your career over again, what direction would you take?

15.How would you describe your work ethic?

16.How would you describe your written communication skills?

17.How would you describe your personality?

18.When have you had to think outside of the box to solve a problem?

19.When you have a problem at work are you one to carefully consider what is at stake or do you jump in and hope for the best?

20.How many days were you absent from work last year?

21.List the top 3 skills that you have acquired in your last role.

22.Do you think honesty is always the best policy?

23.How can we motivate you on the job?

24.When do you best demonstrate yourself as a leader?

25.What personal traits do you look for in people you are hiring?

26.How do you balance life and work?

27.What sources do you look to when solving complicated problems?

28.What are your salary expectations?

29.What could your current employer do for you that would have prevented you from looking for a new job?

30.How long have you been looking for a job?

31.Do you believe it is possible to be a good team member yet disagree with the leader?

32.You have a couple of gaps in your resume. Can you explain these?