Adventist Health Certified Nursing Assistant Mock Interview
Practice 35 Adventist Health CNA interview questions covering faith-based care, patient safety, and clinical competencies.
Question 3 of 35
If a patient at Adventist Health insisted that their personal hygiene was fine and it wasn't, what would you do?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
This is a tough topic to discuss with patients, but an important one that your interview will expect you to handle with class if offered the job at Adventist Health. It can often be uncomfortable and embarrassing for the patient. Ideally, your interviewer will be looking to hear that you take a direct yet personable approach with your patients. If you have an example of when you had to do this, don't hesitate to talk about how you navigated that situation. Just make sure to not use any names or embarrassing details as you answer.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"One of my sweet elderly patients, unfortunately, didn't wear deodorant and really needed to. After sitting with her and talking about her likes and dislikes, she told me about her favorite perfume. I decided to surprise her with a small present later that week. I wrapped up a bottle of her favorite perfume as well as a deodorant. My subtle and nonconfrontational approach worked, and she was very thankful."
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