Adventist Health Certified Nursing Assistant Mock Interview
Practice 35 Adventist Health CNA interview questions covering faith-based care, patient safety, and clinical competencies.
Question 5 of 35
If you had a patient here that insisted on hitting their call light all night when the reasons weren't justified, what would you do?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
This is a question where your interviewer wants to hear your compassionate approach kick in. You won't dismiss the patient's call light, even though they've pushed it several times that night. Let the interviewer know that you will make a point to take a few extra minutes with the patient to talk to them instead of checking briefly and walking away. Maybe the patient is just lonely and wants someone to talk to. Your paperwork can wait, so reiterate how you would spend some time to hear their story and maybe educate them on the importance of sleep. In the end, your interviewer wants to know that you would take the necessary time with that patients at Adventist Health.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"This is certainly a familiar situation in the role that I am in currently. Knowing that a call light can be a dire situation, I never hesitate to react quickly. When a patient is persistent with the call light in a non-emergent situation, I've taken a few moments to talk with them personally and explain why they need a good night's sleep. One time, I even told a bedtime story to a patient to help them sleep. With Adventist Health patients, I wouldn't hesitate to use any of these techniques with them."
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