Top 25

Dental Assistant Interview Questions

1. What made you decide to be a dental assistant?
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Dental assistants assist the dental operator (dentist or other treating dental auxiliary) provide more efficient dental treatment, by preparing the patient for treament, sterilizing instruments, passing instruments during the procedure, holding a suction device, exposing dental radiographs, taking impressions, and fabricating provisional crowns. Dental operators can focus more time on the procedure, the dental assistant then effectively becomes the operator's extra hands.
Source: wikipedia.org/wiki/Dental_Assistant

Dental Assistant Interview Questions

2 of 41

What procedure do you use to sterilize dental equipment?

User Submitted Interview Answers

1.
Boiling water, sterilization wipes.
 
2.
Ultrasonic and autoclave.
 
3.
Utensils are placed in sterilizing bags and put in autoclave.
 
4.
At Ennogera we used Lisa sterilising machines. Although I had one week of training in the sterilisation room, I would feel more comfortable with further training in sterilisation.
 
5.
Ultrasonic wrap sterilze.
 
6.
I use the sonic cleaner first and then the autoclave.
 
7.
Put indivdual tools in air tight bag and put them in a autoclave.
 
8.
Clean the instruments or rinse them off, then put them in a ultrasonic and then package and then put them in an autoclave.
 
9.
Transport, clean and sterlize.
 
10.
Transport the item, clean, package sterlize.
 

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Question
#3 of 41

What is your most valuable attribute you will bring to our office?

User Submitted Interview Answers

1.
The ability to multi-task and work as team with the dentist and the other emplyees.
 
2.
Honesty,excellent communication skills multitasking and hardworking.
 
3.
Optimism. It's always important to stay optimistic during situations. Also, the ability to learn and apply it.
 
4.
My most valuable attribute i would bring to your office is my ability to work under pressure, My positive attitude, and my loveing since of humor.
 
5.
My positive vibes.Trust of patient in dentist,i will build that.
 
6.
My out going personality.
 
7.
Liability!
 
8.
Hard working.
 
9.
My ability to Multics task and to work as a team player.
 
10.
To work as a team player and to use my strenghths to help Obed people.
 

Question
#4 of 41

Are you CPR Certified? If not, why? And do you plan on getting your certification?

User Submitted Interview Answers

1.
I am not currently up to date yet. I do plan to get certified.
 
2.
Yes I am.. I have my ASHI certification and will expire after 2 years.
 
3.
No I am not but I will plan on getting CPR after I finish my dental nurse exams.
 
4.
Yes, during my time at school they had a class where we all became cpr certified.
 
5.
I have been involved in the cpr training couses from day 1 on a yearly a basis and have aed training too, I would like to carry on with this as it is also a requirement for our cpd.
 
6.
I am CPR certified. I renew my certification every year.
 
7.
No , have to go for a one day in adelaide.
 
8.
Yes I am a CPR/BLS certified.
 
9.
No, yes if hired would be glad to get certified immediately.
 
10.
Yes attend training courses every year.
 

Education Requirements

High school students interested in a career as a dental assistant should take courses in biology, chemistry, and anatomy. Some states require assistants to graduate from an accredited program and pass a state exam. Most programs are offered by community colleges, take about 1 year to complete, and lead to a certificate or diploma. Programs that last 2 years, also offered in community colleges, are less common and lead to an associate’s degree. The Commission on Dental Accreditation (CODA), part of the American Dental Association, approved more than 250 dental-assisting training programs in 2013.

Question
#5 of 41

How long do you see yourself at this office if hired?

User Submitted Interview Answers

1.
I like stability. I dont want to move from one place to another, I want long term
 
2.
for a long time if possible
 
3.
I see myself for a long long time coz i have a great respect for this palce and being the most sofisticated and advanced health industry i cna grow orfessionally over here than anywhere else.
 
4.
in the bathroom mirror :)
 
5.
As long as we r both beneficial and contribute to each others growth .i need to grow professionally at the same time for the benefit of the company.
 
6.
As long as possible.
 
7.
A few years! I would like to stay here and work for you as long as I can. I don't like to quit jobs and go to other places. Once I get everything down I'm ready to stay and make it my career.
 
8.
I loved assisting in the army and I would stay for as long as there was a place for me in this office.
 
9.
As long as they need me.
 
10.
I would like to work at this office for as long as i possible can. i see it as a great oppurtunity to advance and grow in my career.
 

Question
#6 of 41

What dental knowledge do you possess? How did you come about this knowledge?

User Submitted Interview Answers

1.
I possess the knowledge of knowing what to do as a Dental Assistant in which iv'e obtained by attending Dental Assisting school.
 
2.
I've obtained Dental Knowledge by attending Dental School for 18 months.
 
3.
Along with attending Career College, I go online and have obtained CE credits from dental courese.
 
4.
I posess quite basic knowledge. I am positive that through the relevant experience I shall be able to absorb even more!
 
5.
I am gaining all the necessary knowledge by attending the dental nurse course.
 
6.
I am studying dental assistant course at the college.
 
7.
All the knowledge of learned from school and look forward to bring my skills and knowledge into a dental field.
 
8.
I have basic knowledge of oral hygiene, anatomy of the oral cavity, passing and proper cleaning of dental instruments, operatory clean-up and PPE and I completed 120 of 130 hour vocational-dental assisting program.
 
9.
I have alot of knowledge in dental and I posses this from the knowledge I have gained at school and from the working interviews I have had.
 
10.
I gained all the necessary knowledge while attending dental school for 18mo.
 

Work Environment

Almost all dental assistants work in dentists' offices. Dental assistants work under the supervision of dentists and may work closely with dental hygienists in their day-to-day activities. Dental assistants wear safety glasses, surgical masks, protective clothing, and gloves to protect themselves and patients from infectious diseases. They must also follow safety procedures to minimize risks associated with x-ray machines.

Question
#7 of 41

Do you enjoy working with other people?

User Submitted Interview Answers

1.
I do, I am a very friendly person. I always strive to provide all my customers with excellent customer service.
 
2.
Yes very much so . I love assisting people in all aspect of life.
 
3.
Yes. Very much. They always said that I have this friendly soul. My personality is a great advantage in working with other people.
 
4.
Yes, I love working with others because it makes the job worth going to.
 
5.
Yes, it is a good effective way in carrying out procedures.
 
6.
Clean the instruments or rinse them off, then put them in a ultrasonic and then package and then put them in an autoclave.
 
7.
On of the things I like about dental assisting is the contact with other people and getting to make them feel safe and comfortable.
 
8.
Yes I do I think you have to work as a team player to achieve goals and help each other.
 
9.
I love working with people and children. I love helping people and making friends.
 
10.
I have chosen to apply for this position because it is a job which would allow me to help others. I have a passion for helping others because at the end of my day I can be satisfied knowing I made someone smile or made their life a bit easier.
 

Question
#8 of 41

How would you rate your listening skills?

User Submitted Interview Answers

1.
I am a detailed and attentive person and rate them above average.
 
2.
Tell us about yourself?
 
3.
I'd say 10.
 
4.
Very good.
 
5.
I would rate my listening skills a 10 because I am a great listener and I am able to follow procedures well.
 
6.
I listen very well. if focused i am great.
 
7.
Very good I always do what I am told as soon as I can.
 
8.
I would rate my skills of listening as a 8 making sure i understand everything thats important.
 
9.
In this line of work you have to listen to the patient to understand what the symptoms are.
 
10.
10 I tend to be an attentive person and always take instructions well
 

Dental Assistant Pros

1. Dental assistants are the right hand, left hand and brain to a dentists who appreciates her presence. May 30th, 2012

2. Get good benefits, working as a team, socializing with others and meeting a lot of new people. Working as a Dental Assistant is fun and exciting, knowing that you are helping others makes me feel good and like my job even more. May 30th, 2012

3. Good environments good working hours and compensation.satisfying job. May 30th, 2012

Question
#9 of 41

What was your best experience thus far as a dental assistant?

User Submitted Interview Answers

1.
list the qualities that you feel describe a dental professional ?
 
2.
I've had many great experiences thus far. My two best experiences would be any time I see a patient leave happy and promising a return. Also, when I perform a procedure to the best of my ability keeping the dr impressed with my work.
 
3.
When the dentist i worked with had enough trust on me and let me put the sutures on a patient.
 
4.
Been learning alot out of it.
 
5.
Being able to be detailed in my help to the dentist, being able to cover for someone when things don't go according to plan.
 
6.
Helping people that really need it.
 
7.
I love the fact that I get to help people and meet new peple everyday.
 
8.
I am a quick leaner and can take instruction very well.
 
9.
Listening, creating a safe , effective environment, teamwork.
 
10.
Making patientes fee safe and comfortable while them were receiving dental care.
 

Questions to Ask

1. What would be the best way for me learn how the job is done in this dental office?

2. Will I be a good candidate for this position?

3. If the staff is to choose the dental assistants what would you do if you don't like the person?

4. How to calm down a patient?

5. How long have you been a dentist?

6. Does this job provide advancements?

Question
#10 of 41

Tell me about your last experience working with a dentist? How did you two get along?

User Submitted Interview Answers

1.
This will be my first job sents graduating.
 
2.
We had a great relationship chair side, I always had things ready before during or immediately when the pt walks in af, I learned alot and gained experience.
 
3.
I learn a lot from him. i also gain a lot of experience..and we got along great he is really understandable..
 
4.
The last time I worked with a dentist is when I was in school. He made me nervious just cause he was kind of pushy and tried to confuse everyone a little bit, but other than that we got along well. He was a very funny man and told me how good I did when helping out.
 
5.
it was good. we got along terribly.
 
6.
We got along just fine I felt it was time to move on.
 
7.
We got along great.chairside we worked great together.
 
8.
It was great working with them I learned a lot.
 
9.
We had a good relationship and always did a great team during procedures.
 
10.
The dentist is very loyal to his patients and that is what matters the most. A good dentist a good office button line.
 

Top 10 Dental Assistant
Interview Questions

Practice these Dental Assistant interview questions, to help you prepare for your upcoming interview! Created on February 18th, 2016

Question
#11 of 41

What are three key traits a dental assistant needs to have?

User Submitted Interview Answers

1.
well organized, communication skills, multi-tasker
 
2.
Communication skill, well organized,team player.
 
3.
Patients, knowledge and speed.
 
4.
Communications skilss , well organized and a team playerr.
 
5.
Positive teamworker dependable.
 
6.
Knowledgeable, team player, well organized.
 
7.
Knowledge,attention to detail,customer service.
 
8.
Adaptability, detail oriented, patience.
 
9.
Anticipation, attention to detail, discretion.
 
10.
Team Player, personable, and confident.
 

Question
#12 of 41

Where did you learn basic skills dealing with patients?

User Submitted Interview Answers

1.
I learned basic skills dealing with patients hands on at Smokey Point Institute of Dental Assisting.
 
2.
I learned my basic skills when I was learning how to be an assistant at college. We had a mock clinic before the school year ended and patients from the city came and we interacted with them and did procedures with them.
 
3.
at my mom and school
 
4.
I never actually dealt with a patient but learning from taking care of kids it comes naturally
 
5.
At my college
 
6.
From my several jobs in customer service over the years.
 
7.
I did look after an elderly lady when I was younger. She could be described as pernickity. I had to quickly adapt as well as set out my boundaries with her.
 
8.
I was an Etna before an assistant so I picked up my skills from that work experience.
 
9.
At school, my teacher was very informative, and my ex-tern ship was a great experience as well.
 
10.
Well i attended abc dental school where i learned the basics with how to deal with patients. but over all i have gained most of my exprience while working on the job.
 

Question
#13 of 41

What experiences do you have in a medical office?

User Submitted Interview Answers

1.
I just have my externship experience in a medical office.
 
2.
Working in the health care, having a customer service experience helps a lot.
 
3.
I don't have a lot of experience within the medical office but what i can assure you is that i am willing to learn what it takes to improve the hands on training that i have received during school.
 
4.
Just training that i got while on my exsternship.
 
5.
Very little.
 
6.
I have been a various office positions. The ones in the dental field were during my military career. We would book appointments, take calls, and file dental records. Sometimes the front desk would have to put in procedures on the computers also if the assistants were running behind with patients.
 
7.
I do not have any experiences in the medical field.
 
8.
During my internship, I gained clinical exerience in taking oral x-rays, assisting in composite restoration and crown and bridge.
 
9.
I trained for over two weeks with a dentist in two of his offices. The first day, I observed and sterilized equipment. After that, I assisted chairside with all its duties, took radiographs, assistied with impressions, restocked the shelves, sanitized, conversing with the clients.
 
10.
Well at my previous job i worked both the front and back of teh office. i answered the phone, took inventory, scheduled appoiontments and filled in where ever needed in the office.
 

Question
#14 of 41

Have you ever not worked well with others?

User Submitted Interview Answers

1.
I like team work ,that make me work easier.
 
2.
No.
 
3.
Not been a single incident always try to get along yes sometimes its hard some people r bossy at sich times i need to tell them to maintain the space and lines at times u do not like peoples ways we have to avid tehm for taleeling but be a balance peron and h=get along thats what best for the compamt.
 
4.
No, I've always worked well with others. When someone ask me to help them out or get them something, I'm usually the first to help. I don't like to just stand there and watch other people work when I'm capable to help out.
 
5.
No, there will always be times when people will step on each other's toes. If it becomes a problem it should be addressed professionally and politely. After talking it out and reaching a solution it should be forgiven and forgotten.
 
6.
No, I always work well with others.
 
7.
Iv'e always worked well with others.
 
8.
I take the work I am doing personally, so I may be perceived to be serious.
 
9.
I try to get along with everyone because stress in the workplace makes for a long day.
 
10.
Yes but i have always beeen able to work thru it and everythign works out great.
 

Question
#15 of 41

Are you CPR certified?

User Submitted Interview Answers

1.
no but i would like to be
 
2.
Why a Dental Assistant?
 
3.
Not anymore.
 
4.
Yes, i am
 
5.
No, not yet. I just got back from holidays and would really like to sign up for the course. I took the course through school and found it a great skill to have, because you never know what could happen and if you are there you may be able to help.
 
6.
Do you have any office/administrative experience?
 
7.
I am not currently, I have plans to get certified.
 
8.
I am CPR certified. Every year I make sure to renew my certification as it also helps me keep up with my ODAA points.
 
9.
Yes I have just renewed it.
 
10.
I am first aid and CPR certified.
 

Question
#16 of 41

What experience do you have?

User Submitted Interview Answers

1.
I have much experience in exposing radiographs and filling out claim forms. I am knowledgable in sterilization of dental instruments also operatories.
 
2.
I have 20 years as a dental assistant with experience in various areas of dentistry.
 
3.
I have experience in four-handed dentistry,Knowledge and experience in chair side assisting, traing in all specialties and instrument tray set up,sterilization and preparation of all dental instruments
 
4.
none
 
5.
I worked for Dental Dreams for 1 year.
 
6.
In x rays sterilization and some chairside.
 
7.
Taking xrays cleaning and disinfecting rooms chairside assistant setting up instruments taking impressions,
 
8.
I workd as a social worker 8 years.
 
9.
The only experience i have thus far is my internship.
 
10.
I have a associate degree in secretarial science, and have worked as a secretary and also a bank teller. Which gives me experience with secretarial work and handling money.
 

Question
#17 of 41

What is more important to you, money or work?

User Submitted Interview Answers

1.
They are both got the same importance, but in order to get money you need to work.
 
2.
Work, most definitely. I love the feeling of accomplishment after a long working day.
 
3.
I think they both are important, but in order to make money you must work.
 
4.
well both but without work i wouldn't get money so work its more important to me
 
5.
I believe the most important is work because at the end of the day I will be able to make my patients happy and thats what I want when I come to work is making my patients happy with there dental appointment.
 
6.
Work because without work there would be no money and I'm always willing to work so that I can do my job better and learn more things as time goes by.
 
7.
Both. In order to make money one must work and in order to work one must love his/her job in order to want to and enjoy going to work to make the money
 
8.
No amount of money can satisfy me if I'm not happy with the work I do.
 
9.
Knowing that im advancing and doing quality work.
 
10.
Money because it makes the world go around.
 

Question
#18 of 41

What is your least favorite type of patient?

User Submitted Interview Answers

1.
There is no such thing as favorite patient since we should treat them as equal as it is our responsibility to help them with their treatment case and not to judge them personally.
 
2.
I had no favourite, I treat all the patients equally.
 
3.
i dont have no favorites i treat everybody the same
 
4.
Well being a denatl assiatnt i kno there are diffrent type of people with diffrent personalities. i learned my job is to work with my patient and focus on there health and comfort. and try to treat all my patients with respect and care.
 
5.
I dont have a least favorite patient. If you listen, and give each patient your undivided attention they should be happy with our service, and be most cooperative. if they shouldnt be cooperative then i just stay calm and be the best at my job.
 
6.
They are all my favorite.
 
7.
We treat them all eaqually.
 
8.
I dont have a least type of patient...i believe think all patients can have there pros and cons but all can be a learing expierence to help one in the future.
 
9.
Difficult one.
 
10.
Patient with small mouth.
 

Question
#19 of 41

If a patient complains I didn't properly care for them during the last appointment, how will you react?

User Submitted Interview Answers

1.
I would listen to the pt and then thank them for bringing to my attention and apologize that they feel this way and let the pt know I will fix the problem to make them feel more comfortable.
 
2.
Apologize and ask them how/what I can do to do things better for them.
 
3.
Apologise, and prepare a complaint form and ensure them that it will not happen again, my job is to make that they have a positive experience.
 
4.
I prepare a complaint form, I would do all I could to know what it was that make the patient unsatisfied and I do my best to fix the problem before the next visit.
 
5.
Apoligize and ensure them that it wont happen again my job is to make sure they have a positive experience.
 
6.
COMPLETE A COMPLAINT FORM, AND FIND OUT WHAT IT WAS THAT MADE THE PATIENT DISSATIFIED . WE WOULD DO ALL WE COULD TO FIX THE PROBLEM FOR NEXT VISIT
 
7.
Apologize to the patient, and ask what I can do better to make sure their next experience is a positive one.
 
8.
I would first apologize to the patient and then in a non jugemental way, ask for the dtails of why they were upset, and what could have been done better. When I had the opportunity, I would speak privately with the dentist (while the patient was still there), and tell them what the complain was. It is then up to the dentist to explain or aplogize again to the patient.
 
9.
I would listen without interupption and thank them for bring that to ma attention. I would apologize for making them uncomfortable and for my behavior,and ask what I could do to make their experience better.
 
10.
I wouldn't react in a negative way i would say is their anything i can do to better assure that you are satisfied within this visit.
 

Question
#20 of 41

Where do you see your career in five years?

User Submitted Interview Answers

1.
I see myself as a confident lead assistant. One that is often requested by patients due to my efficiency and ability to calm and educate patients.
 
2.
I see myself in the dentistry field, very experienced with a lot of knowledge about all areas of dentistry.
 
3.
I see myself happily working as your lead dental asst., learning something new everyday and loving every part of my job. What makes this a great career is the fact that there is always a new product, a new medicine, or new regulations and I'm looking forward to it.
 
4.
I will myself as a lead assistant in the coming 5 years.I will keep on learning new things and grow with my experience.
 
5.
As a successful DA hopefully going toward EFDA
 
6.
Working full time as a team member. Learning new things to better myself for my position.
 
7.
I see myself as a happily, hard working expanded dental assistant. Learning new exciting things everyday, and growing as an employee and as a person loving the career I chose for myself.
 
8.
My long term goals growing in a company where i can continue to learn, take on additional responsibilities.
 
9.
I would hope to see my career growing in a practice that has lots to offer me as an assistant career wise.
 
10.
Possibly going back to school for hygeine.
 

Question
#21 of 41

Tell me some techniques you employ to keep an office organized?

User Submitted Interview Answers

1.
Keeping a uplifting and positive attitude and use the teamwork technique. Always making sure everything is stocked and sterilized to make the day run smoothly.
 
2.
Keeping a notebook, making sure that I write down messages from patients, the dates and times that they called. Keeping separate folders for each patient according to their needs.
 
3.
Keeping organizational skills and be s team player.
 
4.
Making sure that everyone is on the same page with how things are supposed to run.
 
5.
I would try to keep an office organized by keeping a positvie and clean environment. I would always to to keep an in order steady work pace goin.
 
6.
learning the alphabet for filing
 
7.
Filing, lableing, cleaning.
 
8.
always have it clean
 
9.
Up keep of patient files and.
 
10.
Keep a positive and clutter free environment. And making sure that everyone is on the same page with how things need to be run in the office.
 

Question
#22 of 41

Do you pay attention to detail? Give me an example of a time when you caught yourself nitpicking something?

User Submitted Interview Answers

1.
Yes I am very detail oriented. Like, when i was working within a previouse job i was always told to keep my are clean. So what I would do was wipe down all cabinets with disinfectant make sure everything was in order,make sure all instruments were autoclaved and put in its original spot. I would also make sure the oplatory was set properly making sure their was nothing missing or out of order. Overall making sure the setting was perfect.
 
2.
It's very important to be precise as a dental assistant. Every little thing down to tooth surfaces and shade can mean a great deal.
 
3.
Yes i'm very detail oriented. Especially for cleaning and discinfectin.
 
4.
Being a dental assistant it is very important to have attention to detail. I wouldn't call it nitpicking but rather being professional.
 
5.
I always pay attention to detail. When i would open the store at culvers i always made sure that every nook and cranny was done correctly. I dont skip steps.
 
6.
When the instruments were not sterilized enough.
 
7.
While i find my self very focused on how i clean each opertory, i double check for any blood debry and anything else left in the room after each pursedure
 
8.
I tyr to keep as organized as I can, the thing I nitpik the most with , is keeping all the cabinet and cupboards clean and orgainzed.
 
9.
Surely detailing is very imp in dental job since u r in peoples mouyth and a slight irresponsibility can cause huge and grave consequences like pulling off the wrong teeth and so on.
 
10.
When I am doing a job that has been asked of me, I strive to do it three times better than I would for myself. In my current job if she ask me to clean up the kitchen, then I would do everything from the counters, to the appliances, and the sink. I have been known to finds spots that I tend to harp on till they are removed.
 

Question
#23 of 41

Tell me about a time when you handled multiple tasks at once?

User Submitted Interview Answers

1.
When I had interned at a dental office in Vista, California i Had to multitask everyday. When you are learning that is not always easy, but that is how you learn and grow. I enjoy multitasking, it means im busy, and i like keeping busy.
 
2.
i had never worked before
 
3.
i only did one thing at a time
 
4.
I think any time you are assiting the dentist, you are mult-tasking!
 
5.
I am assinting a root canal patient and a newly hired assistnat could find some extractions tools so i help her in the set up and printing the post op instructions ,in the mean time the phone is ringing and i see the fron desk person is busy with another customer so i answered the call and booked and appointment he i mad ethe supply list.
 
6.
It during school when I was working my mangers told me to have this done by this time and another assignment due so I just prioritized my work and got it all done.
 
7.
During my recent job at a deli store, multi tasking is needed. i have attended to customers, taking their orders, taking their money, getting food that they ordered. in a dental office multi tasking is a must to get procedures done more efficiently. while assisting the dentist, suctioning and handing instruments is how we multi task. it is a must to become a good dental assistant.
 
8.
I had many hundreds of calls in a day. During this time, I would need to write up a detailed report, contact the test board and dispatch team, and or the inside/outside techs as well as the business office, while making changes to one or more of six computer systems.
 
9.
I was assisting dentist and had to go get x rays from another room and another assistan asked to help her hold a child to take x ray.
 
10.
I was an office manager for a roofing company and was for everything from customer services to A/R and A/P
 

Question
#24 of 41

What will you contribute to this office?

User Submitted Interview Answers

1.
Team work and motivation.
 
2.
Good teamwork and motivated to sucessed in everything i do.
 
3.
I will contribute the feeling of being energetic, alive, and enthusiastic.
 
4.
I will give my best into making it a better enviornment.
 
5.
I belive and have been tolld that i would be a great contribute to any office.I add a positive vibe to the officeI love to work with people and keep things runnign smoothI am a great team playeri learn fastI work hardalwas on time.
 
6.
I will contribute my organizational skills, calm nature, and professionalism to this office. A team player who is open and willing to learn.
 
7.
My maximum effort and positive attitude
 
8.
I think i'll be an asset for this office just to make it grow
 
9.
U will contribute team effort and responsibility.
 
10.
My organization skills, and my desire to be apart of a great team with the ultimate goal of providing exceptional dental care.
 

Question
#25 of 41

What do you think you will dislike most about being a dental assistant?

User Submitted Interview Answers

1.
I try to use my skills and knowledge to overcome the difficulties that I encounter.
 
2.
I honestly do not believe I will dislike any part of being a dental assistant. I love team work,people, and working hard.
 
3.
nothing pretty much because this is what i want to do and don't see it as a job it's something fun for me
 
4.
To be perfectly honest, the mother's who stand behind the assistant while she's trying to polish their child's teeth
 
5.
Dealing with hard headed patient and patient who doesn't know how to listen and follow instruction carefully.
 
6.
Nothing I got into this line of work because I enjoy it.
 
7.
If i be there just for suctioning..
 
8.
Phone calls.
 
9.
The one thing that can be frustrating is how it can cause bad posture and lead into lower back problems from being hunched over all day whether you are assisting the doctor or doing a cleaning.
 
10.
Not being organized.
 

Question
#26 of 41

How many years or months experience do you have dealing with patients?

User Submitted Interview Answers

1.
Almost 5 years of experience.I like to work with the patients.I am happy when my patients are satisfied with my job.
 
2.
In the dental field 2months, as manager for housekeeping in a nursing home 4yrs.
 
3.
10 years experience.
 
4.
I have worked with people for forever in customer service. Never in the medical world.
 
5.
I don't have years of experience dealing with patients but what i do have 220 hours of extership from Baylor Colledge of Dentistry and 18 months of experience working within a hands on training environment dealing with students/patients.
 
6.
I have 10 months experience dealing with patients.
 
7.
Since I just finished school a month ago I do not have much experience besides when I did my extern ship but I look forward to being able to accquire a great deal of experience.
 
8.
Only a few months dealing with patients, but have had a long time dealing with customers.
 
9.
I have 18 years experience as before dental nursing I cared for the elderly in a nursing ome.
 
10.
I have one full year dealing with patients in a dental office but I have been working in customer service or 9 years I was a waitress and learned great interpersonal skills doing that.
 

Question
#27 of 41

In the past, how have you calmed down upset patients?

User Submitted Interview Answers

1.
With a calm voice and tell the pt I know why they are uncomfortable and that everything is under control and the procedure is going just fine and that they are doing great.
 
2.
I have listened to them carefully and reassured them about the situation .
 
3.
By ensuring and giving them information about the procedure to relieved their anxiety and doubt.
 
4.
Walk the patient through the procedure, wait until they are ready.
 
5.
I apologize and let the patient know the situation at hand.
 
6.
I have reassured them that everything is going to be fine and it is not as bad as they think, give them some techniques for keeping calm, ask if they would like a glass of water and comfort them.
 
7.
By not making them wait a lot and making sure they're comfortable.
 
8.
Talked them through it, be nice and let them calm down ebfore anything
 
9.
I made sure I kept a calm tone of voice and I told them I understood why they were upset and asked them what the problem and figured a solution to solve the problem.
 
10.
Show the patient eye contact and just assure them that you are there and that everything will be fine in a moment.
 

Question
#28 of 41

What roles of leadership have you performed in your career so far?

User Submitted Interview Answers

1.
They comfort the patient through emotional and anxiety.
 
2.
Honesty,trustworthy,inner strength ,team work.cooperation
 
3.
I take leadership by being coorperative, helpfull, and playing my part as far as team work.
 
4.
I was a route manager for a year at molly maid and i also have been a team trainer currently. I internshiped at a hotel under the direction of the general manger.
 
5.
I have been in managment and i have also been a trainer.
 
6.
Team work and responsibility. Being able to work as a company and taking accountabilty as an individual and as team.
 
7.
I was a shift manager at one time which came with a lot of responsibility.
 
8.
I have been a lead assistant, trained other staff members.
 
9.
I currently have had the oportunity to be the head RDA and I have also done all the office ordering, in addition to handling all the sales representative, repairmen, office referrals and Lab appliances.
 
10.
I believe it is important to be trustworthy, respectful, honest and be a team player. Demonstrating these skills would allow others to potentially follow the same direction and work towards the same goal as a practice.
 

Question
#29 of 41

Do you speak any other languages?

User Submitted Interview Answers

1.
yes english and spanish
 
2.
I am bi-lingual I speak english fluently (speak, read, and write) and I speak portuguese fluently (speak, read, and write)
 
3.
Yes, Hmong.
 
4.
I do speak spanish and english.
 
5.
No just english.
 
6.
No other languages. Just english.
 
7.
I only speak the English language,but i always keep an open mind in learning new languages.
 
8.
No I'm sorry I do not but am willing to learn.
 
9.
At the moment i only speak english i hope to learn spanish one day.
 
10.
No only english.
 

Question
#30 of 41

Give me an example of a tough patient you had to deal with?

User Submitted Interview Answers

1.
I wouldn't say that I have had a "tough patient". I would say however I have had several circumstances in which I had to use my skills and training to figure out the needs of each patient and do my best to meet their needs to make the appointment run as smoothly as possible. That sometimes can be tough, but it is one of the challenges I enjoy most in this field, making the dental experience as pleasant as possible for the patient.
 
2.
Once when I was practicing with a patient, I was giving her an impression and she had a real bad reflex, she had started to throw up so I hurried to get her to the trash can and kept my fingers in her mouth the whole time to make sure she could breath and I could keep my impression.
 
3.
We see several special needs patients at my previous job, but they are so sweet so it is worth it.
 
4.
Someone that would sit still in the chair.
 
5.
There was a young child that kept flailing his arms even under nitrous gas, and he wouldn't listen.
 
6.
Patients arent that hard to really deal with i always like to make sure i can accomadate them in any way that i can.
 
7.
To me patients arent really tough to deal with because my patients with them are very smooth sailing.
 
8.
Someone who felt like things wasn't going there way. They way i deal with is was by acknowledge what was going on and tried to handle it the best way i knew how.
 
9.
a tough patient that i had to deal with was when i was doig x-rays and my patient would not stop gagging and i had to do some tricks on him and had to hurry so he wouldnt spit it out.
 
10.
A very old lady had some issues with the insurance an biling ,when she came to the officcce she was fuming .i greeted her with a smile and led her to the managers room .there i waited patiently with a nonchallenging face and a calm attitude.tehn i directed her to the right person and the query was solved in the evening i gave gher a call from the office to see how she was doing and to schedule her future appointment.
 

Question
#31 of 41

Tell me about yourself.

User Submitted Interview Answers

1.
I am Kinjal 25 years old. I completed my dental assisting from fanshawe college. I speak english, hindi, gujarati. I am self motivated, multi-tasker who enjoy working in a team.
 
2.
I am 19 years old, I am an out going person who likes to help others. I appreciate work, and consider every opportunity a blessing.
 
3.
rmy name is stephanie rosales im 17 years old. I wanna become a hygientist i am a really hardworking woman really mature and,nice
 
4.
I have a certain level of maturity brought by working through life experiences. Empathy and interest in people balanced with a respect for order and procedure motivate me in the workplace. I have a great deal of experience working with challenging clients, mediating acceptable resolutions while working for the Telephone Company. Not all clients were challenging, I preferred to take the time to listen and explain step by step our response.
 
5.
I love working with people , I enjoy having the opportunity to be part of a team which educates the public on there homecare and help them better their smiles.
 
6.
a little bit about myself would be I enjoy beiong in the dental field, I raise and show cattle, and in hgih school was highly involved in the FFA doing a lot of speech competitions.
 
7.
I went to to everest for dental assistant before that i worked for customer service for about 3 yrs.
 
8.
I am fun, motivated dental assistant.
 
9.
I am outgoing, funny and a great cook. I work well with others and i have an associate degree in business.
 
10.
Well i am a hard working and self motivated individual, i enjoy working with people and caring for them. i have been a dental assitant for over 2 years. in my spare time i enjoy working in my nieghborhood church and in he commuinty.
 

Question
#32 of 41

How do you handle stress?

User Submitted Interview Answers

1.
I prioritize and organize my work. Emergencies come first. If we are well-organized then we can handle the stress.
 
2.
I calmly assess the situation and deal with situations as they come along.
 
3.
I handle my stress very well. I defiantly do not show it in a work environment because then it might stress other co workers. I simply go for walks or mediate.
 
4.
I handle stress very well, i always remain calm and try my hardest to solve whatever the problem is.
 
5.
I handle stress very well. The medical field can be a bit stressful but as long as you stay calm and focus your job wont be as stressful
 
6.
I like to work in a challenging environment and I give better results while working under pressure. I enjoy challenges because I defuse the stress.
 
7.
I handle my stress very well. The trick is to keep calm, figure out the problem(s), get organized and keep communication open and work through it
 
8.
I handle stress by not getting worked up or bent out of shape when a problem arrives. I find a positive solution and take care of the problem.
 
9.
I handle stress by not thinking of the negative over and over. I try to find the solution to make the problem better.
 
10.
By priortizing.
 

Question
#33 of 41

What does teamwork mean to you?

User Submitted Interview Answers

1.
Team work to me means everyone in the dentist office pulling together to reach goals, everyone has a responsibility that they take very seriously and everyone is more than willing to do their part, and also to take on another responsibility and help out their co workers.
 
2.
It is helping each other and working towards the same goal.
 
3.
Teamwork, for me, plays a big role in whatever I do. Working together to produce great results gives a great positive outlook to clients who come in and it makes them feel comfortable
 
4.
its mean being there for one another and respecting eachother
 
5.
Working well in a team with your colleages, getting along with them at all times and helping eachother out when it is needed.
 
6.
It means helping one another and working towards the same goal.
 
7.
It means together we accomplish more!
 
8.
Without team work nothing can be achieved.
 
9.
Anticipating eachothers needs.
 
10.
When everyone works together and helps each other out when its needed. Like when one person is done with a patient but needs the room clean, the other person will go over there and help clean so they can move on to the next patient.
 

Question
#34 of 41

How would you rate your professional skills?

User Submitted Interview Answers

1.
I would rate them an 8 but im always eger to learn new things.
 
2.
I would say my professional skills are above average.
 
3.
I would rate my Proffessional skills as an eight because their is always something new that im willing to learn..
 
4.
I can't really rate them because I havennt had much experience but with my practicums they have very postive remacts about my professional skills.
 
5.
I would rate my professional skills as above average.
 
6.
Excelente.
 
7.
I would say they are average if not, above.
 
8.
Im a hard worker and I dont give up.
 
9.
10 being professional is crucial to my job
 
10.
Although I am newer to the field, I take pride in my professionalism. Acting with patience and diligence at all times.
 

Question
#35 of 41

Are you an outgoing individual?

User Submitted Interview Answers

1.
I see myself as an outgoing individual. I am very good at meshing with different types of ppl. But I also think its very important not to bring your personal life into work life. At work i am outgoing in a professional manner.
 
2.
Definitely i respect and beelive in all people no mattre what background or ehinicity they belong toand love to know difffernt cultures and traditions have agood healthy talk.
 
3.
Yes to a point. I am not overly bubbly but I am friendly and happy to people I see.
 
4.
Yes, I like to go out and meet new people on a day to day basis.
 
5.
I am an outgoing individual i like to keep buisy it makes the flow of the day go by easier.
 
6.
Private but yes i do like to.
 
7.
Yes I see myself as outgoing individual. I like meshing with different type of people, but I think it is important not to bring you private life in the work life. At work I am outgoing in professional manner.
 
8.
I am the type of person who is a real talker once I know you. I warm up quick if I am around others who are already extroverted people.
 
9.
Very much so, I am very family oriented, however I personally like to keep my personal life to work, such as our focus here is our patients, and my team, not my gym schedule.
 
10.
Yes I am, but also proffessional at the same time.
 

Question
#36 of 41

How does this position, affect your career plans?

User Submitted Interview Answers

1.
It will help me in progressing in my career and the experience that will be valuable.
 
2.
It will give me the stability I need as I do like to move from place to place.
 
3.
Its perfect for my career plans as it would help me pursue it when I go onto further education.
 
4.
It would help me famitliarize with the work culture of the dental clinics in the united states. I view this as the first step in coming back to a career a dentistry.
 
5.
This made me realize that I could fit in any job or career with proper trainings, seminars and that I am not afraid to any changes because I am flexible and an easy learner and I will be happy to accept any areas in Medical field.
 
6.
I feel that I will be able to take on more resposibility in the clinic. Working part time you feel a bit restricted.
 
7.
Working as a dental assistant is a career that I have focused on for many years, even before had joined the dental program at my college.
 
8.
If anything this improves my career plans because with the additional knowledge I will get from your dentists it will make me a more confident nurse.
 
9.
Attaining a position will be of great value to my career plans.
 
10.
This is a huge step in pursuing my career.
 

Question
#37 of 41

Have you shadowed a dentist's office before?

User Submitted Interview Answers

1.
Yes to check what it is like been in dental clinic.
 
2.
Yes, For my co-op in school. Anytime I wasnt assisting, I was in the room watching, trying to soak it all in.
 
3.
Yes i have externed in a high paced patient oriented evniornment, which allowed me to fully apply all my skills.
 
4.
I have never shadowed a dentist office before.
 
5.
Ive shadowed a dentists office when i attended my extern at Baylor Colledge of Dentistry. Mainly so that i could try to soak up any Information that i could.
 
6.
no but one time i saw a shadow that looked sorta like a dentist
 
7.
Yes, I have shadowed all sorts of dental offices, also i have interned here in Oklahoma, and in California.
 
8.
Yes I have a number of them and soaked up as much as I could.
 
9.
I haven't, though I have had practice in a dental office through dental carreers.
 
10.
Yes, thinking looking at the dental nurse that will be me one day.
 

Question
#38 of 41

Tell me a little bit about yourself?

User Submitted Interview Answers

1.
I am confident hard working I work well as a tem player but also just as good as an indivual.I have very little knowledge in or experience in the dental industry but I have great intentions to take the position and gain experience tothe best of my ability.
 
2.
I have knowledge of dental procedures, dental instruments and I have the capabilities to adapt to new surroundings. I am competent in operating radiographic machine; an ability to mount x-rays accurately. I provide patient with intraoral health instructions to promote dental care and I assist in managing medical emergencies. I also have thorough knowledge of preparing supplies for making restorations and impressions.
 
3.
Within the dentistry field, I have very little experience or knowledge, but I have great intentions to take the position and gain experience to the best of my ability.
 
4.
I completed my Bachelor degree in Dentistry from India and practiced dentistry for 3 years. At present I am pursing Certificate 3 in dental assisting from TAFE
 
5.
I am a recent graduate of Anthem College, where I received a diploma in Dental Assisting. While there, my commitment to my career was recognized when I earned awards for Academic Excellence and perfect attendance. My strengths include chairside assisting, dental x-rays, and appointment scheduling. I also participated in externship which allowed me to apply my skills in a very high volume, service- oriented environment.
 
6.
I completed my Bachelor degree in Dentistry from India and practiced dentistry for 3 years. At present I am pursing Certificate 3 in dental assisting from TAFE
 
7.
Workig toghter to finish a pice of cake.
 
8.
What are your weakness?
 
9.
I noticed that some people need to learn how to spell.:)
 
10.
Low pay and lack of respect.
 

Question
#39 of 41

What is your favorite type of patient?

User Submitted Interview Answers

1.
Every patient because they each bring their own uniqueness into the office and offer new personalities and I enjoy the variety of personality.
 
2.
I don't have a favorite type of patient as I treat all of my patients equally. But one day I would love to work in a pediatric office because it is so important to implement good dental habits at a young age and I love being a part of helping a child learn about oral health and teaching them skills to achieve it.
 
3.
Honestly my favorite type of patient would be the kind that doesn't bite :)
 
4.
My favourite tupr of pt is patient that come to visit the dentist on a regular basis because it is very nice and easy short app as patient keeps oral heath very healthy.
 
5.
I dont have any dislikes when it comes to my patients i love them all the same.
 
6.
the talkative patients who seem at ease
 
7.
A good patient who trusts u and knows u would give them the best services..it does not matter whta age ,sex or religion.
 
8.
I like patients that are not afraid to keep conversation and will let me help make them comfortable as much as possible before and during a procedure.
 
9.
Someone who is cooperative, easy going.
 
10.
I have no favorite patient. I treat them equally.
 

Question
#40 of 41

If a patient complains they had to wait too long to see the doctor, what will you do the next time they visit?

User Submitted Interview Answers

1.
If the patient bring up that they had to wait to long! I would appologize and explain to them the docter does the best they can to stay on time sorry for the inconvieence.
 
2.
I'll give patients an advice to book an appointment earlier in the morning, then they would not wait so long.
 
3.
I would make sure the next time they will not have to wait they will be seen right away
 
4.
I would make sure they get seen on time for there next visit.
 
5.
I will make sure that I assure them the doctor would be with them shortly. Explain them why there appointment is running late.
 
6.
I would try to reassure them that their visit here with us is very important to our office and the doctor will be with them very shortly.
 
7.
Explain to them that the doctor is busy helping someone else and will get to them as soon as possible.
 
8.
Be sure to bring that pt to the back as soon as possible.
 
9.
Try my best to make sure they are seen.
 
10.
Make sure that they get in as soon as we can get them in
 

Question
#41 of 41

If a patient complains parking is too tough, how will you react?

User Submitted Interview Answers

1.
ask them if they would like to make their apt at a different time or have someone drop them off.
 
2.
I would say sorry for the inconvenience and let them know that were working on a better strategy.
 
3.
Advise of possible public transport, or advise the best places to park in the area if they do not wish to take public transport.
 
4.
i would yell them shut your mouth you f n cry baby
 
5.
i would say i am sorry for the inconvience that usually if you get here a little earlier there wuold be parking spots
 
6.
tell me abnout your self
 
7.
I would apologize to them and tell them how sorry I am to here that, maybe there is a way we could change it.
 
8.
I will speak with the appropriate person to see if there is any way to change it, or go out and show them the best way.
 
9.
I would say to them sorry for the inconveinience usually if you arrive a few miutes earlier the selection of parking is usually better.
 
10.
I would say to them sorry for the enconveinience that usually if you get here a little earlier parking spots are providded. Then i would try to see what i can do to accomodate them.
 
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