I wouldn't say that I have had a "tough patient". I would say however I have had several circumstances in which I had to use my skills and training to figure out the needs of each patient and do my best to meet their needs to make the appointment run as smoothly as possible. That sometimes can be tough, but it is one of the challenges I enjoy most in this field, making the dental experience as pleasant as possible for the patient.
Once when I was practicing with a patient, I was giving her an impression and she had a real bad reflex, she had started to throw up so I hurried to get her to the trash can and kept my fingers in her mouth the whole time to make sure she could breath and I could keep my impression.
We see several special needs patients at my previous job, but they are so sweet so it is worth it.
Someone that would sit still in the chair.
There was a young child that kept flailing his arms even under nitrous gas, and he wouldn't listen.
Patients arent that hard to really deal with i always like to make sure i can accomadate them in any way that i can.
To me patients arent really tough to deal with because my patients with them are very smooth sailing.
Someone who felt like things wasn't going there way. They way i deal with is was by acknowledge what was going on and tried to handle it the best way i knew how.
a tough patient that i had to deal with was when i was doig x-rays and my patient would not stop gagging and i had to do some tricks on him and had to hurry so he wouldnt spit it out.
A very old lady had some issues with the insurance an biling ,when she came to the officcce she was fuming .i greeted her with a smile and led her to the managers room .there i waited patiently with a nonchallenging face and a calm attitude.tehn i directed her to the right person and the query was solved in the evening i gave gher a call from the office to see how she was doing and to schedule her future appointment.
a place where i previously worked at appiontments were all maually done,pt came in for thier app but was not found in the book,pt was very upset that he has taken time off from work as he is in pain.Apologized to pt but pt was not happy at all and wanted to see a dentist same day.AS there was more than 1 dentist at that surgery i went to the one of the orther dentist and asked if he could see this pt and dentist said patient can waits a bit he will try his best to see the paient as soon a possible.pt was then very happy to wait and tanked me for asking another dentist to see him.
Yes,my dentist made a FPD bridge of a patient.She was happy, but after few days,her father came and misbehaved as he didnt like the bridge,I somehow calm him down.My dentist told him the reason for such limitations in the bridge making.
There was a regular at my exern site that was very irate that I was in the room so I told her I was very sorry and went and got the efda.
A very scared patient willing to walk out of the door any moment, I created a personal level of comfort with him, and he relaxed much more.
I once had a client who needed more attention than the rest. Well, I just use the skills and training to best figure out how to deal with the client to make sure they enjoy their time as smoothly as possible. Sometimes it can be tough , but I believe that these situations provide an enjoyable challenge and is rather rewarding when resolved.
In the urology clinic Dr was running late, the patient was very upset. I kept updating the patient showing I cared.
I would not say that I have had I tough patient . I would say however I have had several circumstances in which I had to use my skills and training to figure the need of each patient and meet their needs and do my best to make the appointment run as smooth as possible.
I would say that every patient is different and unique in their own way. So every case has it challenges but never difficult to deal with. You can always make something negative turn around into a positive.
Patient wouldnt listen and follow directions. I calmly asked if he would like to speak with someone with more senority. Patient calmed down and agreed I then got the doctor.
Pts are not tough but sometimes en pt has a bad gagging reflex and you need to take a iopa of the ptyou have to put in all of your skills and abilities to get the work done smoothly especially wh.
I woudlnt say ive ever had a tough patient but I have had circumstances in which I had to use my skills to figure out the needs of a client and do my best to make their experience as pleasent as possible.
I have never had a tough patient, only situations were I have utilized my skills and training to acommadate the patient.
Some patient can be tough by choosing not to understand or listening to the information the dentist are passing on to them and sometime this can be tough. r.
Every once in a while a patient will be unhappy with the service received. The best way to handle the situation is to always remain calm, listen to their complaint, and explain to them that you are sorry and hope that their next experience with the company will be better.
A patient was too antsy and did not want to wait any longer for her appointment. I was able to calm her down.
The patient who was gagging. I instruct her what to do by using my skills and experiences.
From my point of view everyone is a different individual, treating them equally is my responsibility. these are the situation where I can use my skill and knowledge to deal with situation and try to make the appointment run as smoothly as possible, ending with smile on the patients face.
I had an elderly person a couple of weeks ago that could get out of her wheelchair and we had to check an extraction site which required an xray. She also had a very limited opening and could not lean her head back. But, I tried to make it as comfortable for her as possible and even though it was somewhat difficult I talked in a calm voice and was encouraging.