Dental Assistant
Top 25 Interview Questions and Answers

Question 1 of 25

Tell me about your last experience working with a dentist? How did you two get along?
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1. Tell me about your last experience working with a dentist? How did you two get along?
Top Answer
This will be my first job sents graduating.
Second Best
We had a great relationship chair side, I always had things ready before during or immediately when the pt walks in af, I learned alot and gained experience.
3.
I learn a lot from him. i also gain a lot of experience..and we got along great he is really understandable..
4.
The last time I worked with a dentist is when I was in school. He made me nervious just cause he was kind of pushy and tried to confuse everyone a little bit, but other than that we got along well. He was a very funny man and told me how good I did when helping out.
5.
it was good. we got along terribly.
6.
We got along just fine I felt it was time to move on.
7.
We got along great.chairside we worked great together.
2. Do you pay attention to detail? Give me an example of a time when you caught yourself nitpicking something?
Top Answer
Yes I am very detail oriented. Like, when i was working within a previouse job i was always told to keep my are clean. So what I would do was wipe down all cabinets with disinfectant make sure everything was in order,make sure all instruments were autoclaved and put in its original spot. I would also make sure the oplatory was set properly making sure their was nothing missing or out of order. Overall making sure the setting was perfect.
Second Best
It's very important to be precise as a dental assistant. Every little thing down to tooth surfaces and shade can mean a great deal.
3.
Yes i'm very detail oriented. Especially for cleaning and discinfectin.
4.
Being a dental assistant it is very important to have attention to detail. I wouldn't call it nitpicking but rather being professional.
5.
I always pay attention to detail. When i would open the store at culvers i always made sure that every nook and cranny was done correctly. I dont skip steps.
6.
When the instruments were not sterilized enough.
7.
While i find my self very focused on how i clean each opertory, i double check for any blood debry and anything else left in the room after each pursedure
3. What do you think you will dislike most about being a dental assistant?
Top Answer
I try to use my skills and knowledge to overcome the difficulties that I encounter.
Second Best
I honestly do not believe I will dislike any part of being a dental assistant. I love team work,people, and working hard.
3.
nothing pretty much because this is what i want to do and don't see it as a job it's something fun for me
4.
To be perfectly honest, the mother's who stand behind the assistant while she's trying to polish their child's teeth
5.
Dealing with hard headed patient and patient who doesn't know how to listen and follow instruction carefully.
6.
If i be there just for suctioning..
7.
Nothing I got into this line of work because I enjoy it.
4. What is your favorite type of patient?
Top Answer
Every patient because they each bring their own uniqueness into the office and offer new personalities and I enjoy the variety of personality.
Second Best
I don't have a favorite type of patient as I treat all of my patients equally. But one day I would love to work in a pediatric office because it is so important to implement good dental habits at a young age and I love being a part of helping a child learn about oral health and teaching them skills to achieve it.
3.
Honestly my favorite type of patient would be the kind that doesn't bite :)
4.
My favourite tupr of pt is patient that come to visit the dentist on a regular basis because it is very nice and easy short app as patient keeps oral heath very healthy.
5.
I dont have any dislikes when it comes to my patients i love them all the same.
6.
the talkative patients who seem at ease
7.
A good patient who trusts u and knows u would give them the best services..it does not matter whta age ,sex or religion.
5. How do you handle stress?
Top Answer
I prioritize and organize my work. Emergencies come first. If we are well-organized then we can handle the stress.
Second Best
I calmly assess the situation and deal with situations as they come along.
3.
I handle my stress very well. I defiantly do not show it in a work environment because then it might stress other co workers. I simply go for walks or mediate.
4.
I handle stress very well, i always remain calm and try my hardest to solve whatever the problem is.
5.
I handle stress very well. The medical field can be a bit stressful but as long as you stay calm and focus your job wont be as stressful
6.
I like to work in a challenging environment and I give better results while working under pressure. I enjoy challenges because I defuse the stress.
7.
I handle my stress very well. The trick is to keep calm, figure out the problem(s), get organized and keep communication open and work through it
6. Where do you see your career in five years?
Top Answer
I see myself as a confident lead assistant. One that is often requested by patients due to my efficiency and ability to calm and educate patients.
Second Best
I see myself in the dentistry field, very experienced with a lot of knowledge about all areas of dentistry.
3.
I see myself happily working as your lead dental asst., learning something new everyday and loving every part of my job. What makes this a great career is the fact that there is always a new product, a new medicine, or new regulations and I'm looking forward to it.
4.
I will myself as a lead assistant in the coming 5 years.I will keep on learning new things and grow with my experience.
5.
As a successful DA hopefully going toward EFDA
6.
Working full time as a team member. Learning new things to better myself for my position.
7.
I see myself as a happily, hard working expanded dental assistant. Learning new exciting things everyday, and growing as an employee and as a person loving the career I chose for myself.
7. What dental knowledge do you possess? How did you come about this knowledge?
Top Answer
I gained all the necessary knowledge while attending dental school for 18mo.
Second Best
Dental assisting college.
3.
by putting effort in school
4.
I know a lot about dental assistant, I have read up about this as it is a future career I would like to go in to.
5.
I possess the knowledge of knowing what to do as a Dental Assistant in which iv'e obtained by attending Dental Assisting school.
6.
I've obtained Dental Knowledge by attending Dental School for 18 months.
7.
Along with attending Career College, I go online and have obtained CE credits from dental courese.
8. What is more important to you, money or work?
Top Answer
They are both got the same importance, but in order to get money you need to work.
Second Best
I think they both are important, but in order to make money you must work.
3.
well both but without work i wouldn't get money so work its more important to me
4.
I believe the most important is work because at the end of the day I will be able to make my patients happy and thats what I want when I come to work is making my patients happy with there dental appointment.
5.
Both. In order to make money one must work and in order to work one must love his/her job in order to want to and enjoy going to work to make the money
6.
No amount of money can satisfy me if I'm not happy with the work I do.
7.
Knowing that im advancing and doing quality work.
9. Have you shadowed a dentist's office before?
Top Answer
Yes to check what it is like been in dental clinic.
Second Best
Yes, For my co-op in school. Anytime I wasnt assisting, I was in the room watching, trying to soak it all in.
3.
Yes i have externed in a high paced patient oriented evniornment, which allowed me to fully apply all my skills.
4.
I have never shadowed a dentist office before.
5.
Ive shadowed a dentists office when i attended my extern at Baylor Colledge of Dentistry. Mainly so that i could try to soak up any Information that i could.
6.
no but one time i saw a shadow that looked sorta like a dentist
7.
Yes, I have shadowed all sorts of dental offices, also i have interned here in Oklahoma, and in California.
10. Give me an example of a tough patient you had to deal with?
Top Answer
I wouldn't say that I have had a "tough patient". I would say however I have had several circumstances in which I had to use my skills and training to figure out the needs of each patient and do my best to meet their needs to make the appointment run as smoothly as possible. That sometimes can be tough, but it is one of the challenges I enjoy most in this field, making the dental experience as pleasant as possible for the patient.
Second Best
Once when I was practicing with a patient, I was giving her an impression and she had a real bad reflex, she had started to throw up so I hurried to get her to the trash can and kept my fingers in her mouth the whole time to make sure she could breath and I could keep my impression.
3.
We see several special needs patients at my previous job, but they are so sweet so it is worth it.
4.
Someone that would sit still in the chair.
5.
There was a young child that kept flailing his arms even under nitrous gas, and he wouldn't listen.
6.
Patients arent that hard to really deal with i always like to make sure i can accomadate them in any way that i can.
7.
To me patients arent really tough to deal with because my patients with them are very smooth sailing.
11. How would you rate your professional skills?
Top Answer
I would rate them an 8 but im always eger to learn new things.
Second Best
I would say my professional skills are above average.
3.
I would rate my Proffessional skills as an eight because their is always something new that im willing to learn..
4.
I can't really rate them because I havennt had much experience but with my practicums they have very postive remacts about my professional skills.
5.
I would rate my professional skills as above average.
6.
Excelente.
7.
Hard worker.
12. What roles of leadership have you performed in your career so far?
Top Answer
They comfort the patient through emotional and anxiety.
Second Best
Honesty,trustworthy,inner strength ,team work.cooperation
3.
I take leadership by being coorperative, helpfull, and playing my part as far as team work.
4.
I was a route manager for a year at molly maid and i also have been a team trainer currently. I internshiped at a hotel under the direction of the general manger.
5.
I have been in managment and i have also been a trainer.
6.
Team work and responsibility. Being able to work as a company and taking accountabilty as an individual and as team.
7.
I was a shift manager at one time which came with a lot of responsibility.
13. In the past, how have you calmed down upset patients?
Top Answer
With a calm voice and tell the pt I know why they are uncomfortable and that everything is under control and the procedure is going just fine and that they are doing great.
Second Best
I have listened to them carefully and reassured them about the situation .
3.
By ensuring and giving them information about the procedure to relieved their anxiety and doubt.
4.
Walk the patient through the procedure, wait until they are ready.
5.
I apologize and let the patient know the situation at hand.
6.
By not making them wait a lot and making sure they're comfortable.
7.
Talked them through it, be nice and let them calm down ebfore anything
14. Are you an outgoing individual?
Top Answer
I see myself as an outgoing individual. I am very good at meshing with different types of ppl. But I also think its very important not to bring your personal life into work life. At work i am outgoing in a professional manner.
Second Best
Definitely i respect and beelive in all people no mattre what background or ehinicity they belong toand love to know difffernt cultures and traditions have agood healthy talk.
3.
Yes to a point. I am not overly bubbly but I am friendly and happy to people I see.
4.
Yes, I like to go out and meet new people on a day to day basis.
5.
I am an outgoing individual i like to keep buisy it makes the flow of the day go by easier.
6.
Private but yes i do like to.
7.
Yes I see myself as outgoing individual. I like meshing with different type of people, but I think it is important not to bring you private life in the work life. At work I am outgoing in professional manner.
15. What will you contribute to this office?
Top Answer
Team work and motivation.
Second Best
Good teamwork and motivated to sucessed in everything i do.
3.
I will contribute the feeling of being energetic, alive, and enthusiastic.
4.
I will give my best into making it a better enviornment.
5.
I belive and have been tolld that i would be a great contribute to any office.I add a positive vibe to the officeI love to work with people and keep things runnign smoothI am a great team playeri learn fastI work hardalwas on time.
6.
I will contribute my organizational skills, calm nature, and professionalism to this office. A team player who is open and willing to learn.
7.
My maximum effort and positive attitude
16. If a patient complains I didn't properly care for them during the last appointment, how will you react?
Top Answer
I prepare a complaint form, I would do all I could to know what it was that make the patient unsatisfied and I do my best to fix the problem before the next visit.
Second Best
Apoligize and ensure them that it wont happen again my job is to make sure they have a positive experience.
3.
COMPLETE A COMPLAINT FORM, AND FIND OUT WHAT IT WAS THAT MADE THE PATIENT DISSATIFIED . WE WOULD DO ALL WE COULD TO FIX THE PROBLEM FOR NEXT VISIT
4.
Apologize to the patient, and ask what I can do better to make sure their next experience is a positive one.
5.
I would first apologize to the patient and then in a non jugemental way, ask for the dtails of why they were upset, and what could have been done better. When I had the opportunity, I would speak privately with the dentist (while the patient was still there), and tell them what the complain was. It is then up to the dentist to explain or aplogize again to the patient.
6.
I would listen without interupption and thank them for bring that to ma attention. I would apologize for making them uncomfortable and for my behavior,and ask what I could do to make their experience better.
7.
I wouldn't react in a negative way i would say is their anything i can do to better assure that you are satisfied within this visit.
17. What experience do you have?
Top Answer
I have much experience in exposing radiographs and filling out claim forms. I am knowledgable in sterilization of dental instruments also operatories.
Second Best
I have 20 years as a dental assistant with experience in various areas of dentistry.
3.
I have experience in four-handed dentistry,Knowledge and experience in chair side assisting, traing in all specialties and instrument tray set up,sterilization and preparation of all dental instruments
4.
none
5.
I worked for Dental Dreams for 1 year.
6.
In x rays sterilization and some chairside.
7.
Taking xrays cleaning and disinfecting rooms chairside assistant setting up instruments taking impressions,
18. Tell me some techniques you employ to keep an office organized?
Top Answer
Keeping a uplifting and positive attitude and use the teamwork technique. Always making sure everything is stocked and sterilized to make the day run smoothly.
Second Best
Keeping a notebook, making sure that I write down messages from patients, the dates and times that they called. Keeping separate folders for each patient according to their needs.
3.
Keeping organizational skills and be s team player.
4.
Making sure that everyone is on the same page with how things are supposed to run.
5.
I would try to keep an office organized by keeping a positvie and clean environment. I would always to to keep an in order steady work pace goin.
6.
learning the alphabet for filing
7.
Filing, lableing, cleaning.
19. How long do you see yourself at this office if hired?
Top Answer
I like stability. I dont want to move from one place to another, I want long term
Second Best
for a long time if possible
3.
I see myself for a long long time coz i have a great respect for this palce and being the most sofisticated and advanced health industry i cna grow orfessionally over here than anywhere else.
4.
in the bathroom mirror :)
5.
As long as we r both beneficial and contribute to each others growth .i need to grow professionally at the same time for the benefit of the company.
6.
As long as possible.
7.
A few years! I would like to stay here and work for you as long as I can. I don't like to quit jobs and go to other places. Once I get everything down I'm ready to stay and make it my career.
20. What are three key traits a dental assistant needs to have?
Top Answer
well organized, communication skills, multi-tasker
Second Best
Communication skill, well organized,team player.
3.
Patients, knowledge and speed.
4.
Communications skilss , well organized and a team playerr.
5.
Knowledgeable, team player, well organized.
6.
Knowledge,attention to detail,customer service.
7.
Adaptability, detail oriented, patience.
21. Are you CPR certified?
Top Answer
no but i would like to be
Second Best
Why a Dental Assistant?
3.
Not anymore.
4.
Yes, i am
5.
No, not yet. I just got back from holidays and would really like to sign up for the course. I took the course through school and found it a great skill to have, because you never know what could happen and if you are there you may be able to help.
6.
Do you have any office/administrative experience?
22. How would you rate your listening skills?
Top Answer
I am a detailed and attentive person and rate them above average.
Second Best
Tell us about yourself?
3.
I'd say 10.
4.
Very good.
5.
I would rate my listening skills a 10 because I am a great listener and I am able to follow procedures well.
6.
I listen very well. if focused i am great.
7.
Very good I always do what I am told as soon as I can.
23. What is your most valuable attribute you will bring to our office?
Top Answer
The ability to multi-task and work as team with the dentist and the other emplyees.
Second Best
My positive vibes.Trust of patient in dentist,i will build that.
3.
Honesty,excellent communication skills multitasking and hardworking.
4.
My out going personality.
5.
Optimism. It's always important to stay optimistic during situations. Also, the ability to learn and apply it.
6.
Liability!
7.
Hard working.
24. What procedure do you use to sterilize dental equipment?
Top Answer
Clean the instruments or rinse them off, then put them in a ultrasonic and then package and then put them in an autoclave.
Second Best
Transport, clean and sterlize.
3.
Ultrasonic or disinfectate.
4.
Transport the item, clean, package sterlize.
5.
Strength and weakness.
6.
disinfect, ultrasonic,autoclave
7.
Autoclave.
25. What experiences do you have in a medical office?
Top Answer
I don't have a lot of experience within the medical office but what i can assure you is that i am willing to learn what it takes to improve the hands on training that i have received during school.
Second Best
Just training that i got while on my exsternship.
3.
Very little.
4.
I have been a various office positions. The ones in the dental field were during my military career. We would book appointments, take calls, and file dental records. Sometimes the front desk would have to put in procedures on the computers also if the assistants were running behind with patients.
5.
I do not have any experiences in the medical field.
6.
During my internship, I gained clinical exerience in taking oral x-rays, assisting in composite restoration and crown and bridge.
7.
I trained for over two weeks with a dentist in two of his offices. The first day, I observed and sterilized equipment. After that, I assisted chairside with all its duties, took radiographs, assistied with impressions, restocked the shelves, sanitized, conversing with the clients.
Dental Assistant
Career Field
Job Satisfaction
Interview Difficulty
Healthcare
Vacation
Hours per Week
Health
90%
Average
Not Provided
One Week
32 Hrs/Wk

Dental assistants assist the dental operator (dentist or other treating dental auxiliary) provide more efficient dental treatment, by preparing the patient for treament, sterilizing instruments, passing instruments during the procedure, holding a suction device, exposing dental radiographs, taking impressions, and fabricating provisional crowns. Dental operators can focus more time on the procedure, the dental assistant then effectively becomes the operator's extra hands.


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Last Updated: February 27, 2014, 5:52 am
Education Requirements

High school students interested in a career as a dental assistant should take courses in biology, chemistry, and anatomy. Some states require assistants to graduate from an accredited program and pass a state exam. Most programs are offered by community colleges, take about 1 year to complete, and lead to a certificate or diploma. Programs that last 2 years, also offered in community colleges, are less common and lead to an associate’s degree. The Commission on Dental Accreditation (CODA), part of the American Dental Association, approved more than 250 dental-assisting training programs in 2013.

Work Environment

Almost all dental assistants work in dentists' offices. Dental assistants work under the supervision of dentists and may work closely with dental hygienists in their day-to-day activities. Dental assistants wear safety glasses, surgical masks, protective clothing, and gloves to protect themselves and patients from infectious diseases. They must also follow safety procedures to minimize risks associated with x-ray machines.

Dental Assistant Reviews

Jun 17, 2014
Why did you choose this profession?
I chose this profession because I like to help assist the dentist and I love to see a smile on patients face when the procedure is done properly.
What do you enjoy about being a Dental Assistant?
I love to assist dentist with the procedure in order to make patient happy.
Jun 18, 2014
Why did you choose this profession?
Always wanted to be in medical field and enjoy helping others.
Jul 11, 2014
Why did you choose this profession?
I chose this profession at first because I was friends with the dentist in remote qld town after I was married. I have stayed with it because I really enjoy the interfaction with staff and patients. I get great saticfaction from helping people.
What do you enjoy about being a Dental Assistant?
I enjoy interacting with the patients, getting to know them and seeing the results and reactions after we have treated them.
What areas do you dislike about being a Dental Assistant?
I dislike it when patients are genuinely up and scared or have a real phobia of dentists.
What special skills does it take to be a Dental Assistant?
I believe that I possess excellent listening, communication and organisational skills. I am trust worthy, reliable and caring.
What do you find to be the most challenging part of your job?
The most challenging part of my job is working with children. It is very challenging to calm down or put children at ease when they are frightened. I use my years of expierience and follow the operators lead because all children respond differently to each proceedure.
What do you find to be the most challenging part of your job?
The most challenging part of my job is working with children. It is very challenging to calm down or put children at ease when they are frightened. I use my years of expierience and follow the operators lead because all children respond differently to each proceedure.
What do you find to be the most challenging part of your job?
The most challenging part of my job is working with children. It is very challenging to calm down or put children at ease when they are frightened. I use my years of expierience and follow the operators lead because all children respond differently to each proceedure.
What do you find to be the most challenging part of your job?
The most challenging part of my job is working with children. It is very challenging to calm down or put children at ease when they are frightened. I use my years of expierience and follow the operators lead because all children respond differently to each proceedure.
Tell me about the hours you are used to working and your schedule.
My normal work hours are 8am to 4.30pm, but I am always willing to work late if required and have participated in overtime duties to bring waiting lists down .
Jul 18, 2014
Why did you choose this profession?
I love my career in dentistry and feel that my great attitude towards my job helps keep positive work environment.
What do you enjoy about being a Dental Assistant?
I realized I like to be in the medicine field. I enjoy making people happy.
What areas do you dislike about being a Dental Assistant?
I enjoy dental assisting. Theres always something new to learn everyday.
What special skills does it take to be a Dental Assistant?
I work hard, take orders well and have no problem finding something to do to keep the office running well.
Jul 28, 2014
What do you enjoy about being a Dental Assistant?
Listening to new people, doing my all chair-side tasks efficiently, setting up the surgery and doing the decon and X-ray.

Dental Assistant Pros

Pro #1:
Dental assistants are the right hand, left hand and brain to a dentists who appreciates her presence.
Jan 1, 1970
Pro #2:
Get good benefits, working as a team, socializing with others and meeting a lot of new people. Working as a Dental Assistant is fun and exciting, knowing that you are helping others makes me feel good and like my job even more.
Jan 1, 1970
Pro #3:
Good environments good working hours and compensation.satisfying job.
Jan 1, 1970
Pro #4:
Flexible working hours. You are interacting with people everyday and working as a team.
Jan 1, 1970
Pro #5:
To communicate with a variety of people, establishing a long term client/working relationship with many. Enjoying the ability to help bring relief, restoration and improvement to the overall wellbeing of another. Always the ability to learn more about the physiology of the body and it's direct impact on the procedures or visa versa.
Jan 1, 1970
Pro #6:
Being able to interact with different people.
Jan 1, 1970
Pro #7:
Meeting new people. Making their smiles brighter.
Jan 1, 1970