MockQuestions MockQuestions
View Answers

Telephone Operators Interview

24 Questions and Answers Written by Professional Interviewers

Question 1 of 24
Why do you wish to work as a Telephone Operator?
Click To View Answer
How to Answer
Tell the interviewer what motivated you to apply for this position.

Answer this question by mentioning, e.g., how passionate you are about helping others and that you love to talk to people over the phone.

Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
If you are interviewing for any type of leadership role; ...
Most interviews start with a telephone interview. Hiring ...
Everyone struggles with tough interview questions. Learn ...
View more interview questions
Question 2 of 24
Why should we hire you?
Click To View Answer
How to Answer
Ensure to review the job posting before the interview to familiarize yourself with the duties involved and the qualifications required from the successful incumbent.

Answer this question by emphasizing your educational qualifications, experience and personality traits, which provide evidence of your suitability for this role.

Question 3 of 24
What do you know about our company?
Click To View Answer
How to Answer
Tell the interviewer about your knowledge of the company you applied for. It is imperative to always conduct your due diligence before an interview by reviewing the job description, company website and social media pages to familiarize yourself with the company and work involved.

It is also important to show the interviewer you did not apply to the advertised position simply because you are looking for just any job, but that you wish to work for this company specifically.

Question 4 of 24
As a Telephone Operator you will sometimes come across very abrasive personalities. Share an experience you had in dealing with a difficult customer and how you handled the situation.
Click To View Answer
How to Answer
Answer this question by providing examples of your customer service and relationship building skills. Furthermore mention your ability to work under pressure while remaining calm, collected and professional at all times. Lastly, provide an example of a situation reflecting your ability to handle a difficult customer.

Question 5 of 24
What is your greatest strength, and how will it help you as a Telephone Operator?
Click To View Answer
How to Answer
Tell the interviewer your greatest strength(s) which you believe will help you be successful in this role.

Questions 6 through 24
Upgrade To View All Questions and Answers
Oops! It looks like you aren't a member yet.
Get Access to these questions and more by becoming a member!

Related Career Interviews

911 Dispatcher
911 Dispatchers deal specifically with emergency calls. They communicate directly with emergency responders and citizens of their location. 911 dispatchers will be asked to work in a very stressful environment ...
Our Dispatcher interview questions are for logistical dispatcher careers. These types of professionals serve transportation, freight, package delivery, taxi, railroad and other companies. Some dispatchers ...
Telemarketers are essentially marketers who sell a company's products or services over the phone. Telemarketers are in great demand these days as more and more companies are finding this a more cost-effective ...
View More Careers

About Our Interview Questions

Our interview questions are created by writers, almost all of which, have a long history of recruiting and interviewing candidates. They do not necessarily have experience interviewing or working with companies, careers, or schools, in which they may write for on We do, however, strive to match their background and expertise with the appropriate question sets found on our website.

Our careers, companies, industries, and schools may have duplicate interview questions and answers found elsewhere on our website. Specifically, our companies and our graduate school interviews. For these two, we use the industry in which we believe the company most well-represents and the graduate programs, as the basis for the interview questions and answers that generate for each company or school.

The intent of is for our users to build confidence for their job interview, by using our thousands of interview questions and answers as they practice and prepare for their interview. We believe, most of our visitors can become more likely to succeed in their job interview with hard-work and practice. We believe, the key to success is for our users to rehearse with our interview questions while using our answer examples as an idea generator for their own interview answers. We strongly want to discourage users from memorizing our answer examples. That is not the purpose of our website.