01 How would you rate your memorization skills? ~TELEPHONE OPERATORS 02 How would you rate your communication skills? ~TELEPHONE OPERATORS 03 Why do you wish to work as a Telephone Operator? ~TELEPHONE OPERATORS 04 Why should we hire you? ~TELEPHONE OPERATORS 05 What do you know about our company? ~TELEPHONE OPERATORS 06 As a Telephone Operator you will sometimes come across very abrasive personalities. Share an experience you had in dealing with a difficult customer and how you handled the situation. ~TELEPHONE OPERATORS 07 Name a time when your ethics were tested on the job. ~TELEPHONE OPERATORS 08 Tell me about your experience as a Telephone Operator. ~TELEPHONE OPERATORS 09 What is your greatest strength, and how will it help you as a Telephone Operator? ~TELEPHONE OPERATORS 10 What is your greatest weakness, and what are you doing to improve in that area? ~TELEPHONE OPERATORS 11 Being a Telephone Operator can be stressful and fast-paced. How do you handle high pressure situations? ~TELEPHONE OPERATORS 12 What are your strongest computer related skills? ~TELEPHONE OPERATORS 13 How would your current or former employer describe you? ~TELEPHONE OPERATORS 14 Tell me about your post-secondary education. ~TELEPHONE OPERATORS 15 Have you ever quit a job with no notice? If so, tell me about the situation. ~TELEPHONE OPERATORS 16 Are you willing to work overtime, evenings, weekends or holidays if required? ~TELEPHONE OPERATORS 17 What are your long term goals? ~TELEPHONE OPERATORS 18 Being a Telephone Operator requires excellent customer service skills. Do you consider yourself friendly and helpful? ~TELEPHONE OPERATORS 19 What does good customer service mean to you? ~TELEPHONE OPERATORS 20 Have you ever handled an emergency call? If so, tell me about it. ~TELEPHONE OPERATORS 21 As a Telephone Operator, how do you or would you handle calls involving individuals who are difficult to understand due to language barriers? ~TELEPHONE OPERATORS 22 What is the largest switchboard you have ever had to operate, i.e., how many lines? ~TELEPHONE OPERATORS 23 Have you ever had to do quotes or calculations on the fly, during a call? ~TELEPHONE OPERATORS 24 Tell me about your organizational skills. ~TELEPHONE OPERATORS