"I try to establish conversational rapport with each patient and humanize our interaction. I want to be seen as a professional and a competent dental student but also as a warm and caring human being. I don't think idle chitchat is helpful overall, but I do believe an authentic comment about a picture of their dog or maybe the sweater they are wearing can result in more personalized conversations and stronger trust. I love talking about local culture and events, so talking to patients about the season, their hobbies, and their interests are techniques that I would use to connect with them."

You can always find something in common with another person. It could be the weather, a comment on a crossword they are completing, admiration for their turquoise necklace, or anything authentic and sincere to build a bridge or connection. It doesn't have to be a colossal sharing of souls, but just looking quickly for similarities with patients can have a real impact on your work as a dental student and future dentist. Talk to your interviewers about your ability to connect and build a rapport with your patients.