Practice 26 Housekeeper interview questions covering cleaning standards, safety protocols, and guest expectations.
Question 4 of 26
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Interviewers want to hear that you are a coachable person open to constructive feedback. Think about a time you were told to improve on something, and you graciously accepted the feedback and worked on your performance. Share where you were working, what you were told to improve upon, and how you graciously responded. Next, share what steps you took to ensure you improved your performance. You might say something like this, "When I was working at ABC Hotel Group, my supervisor mentioned that I would be more effective if I worked at cleaning multiple rooms at a time instead of cleaning each room from top to bottom individually. I thought her feedback was interesting, and I thanked her for the feedback. That day, I gave it a try! At first, it took me a bit longer, but I watched a few of my co-workers use this method, and I caught on quickly. It made my cleaning process much more effective!"
"When I was working at ABC Hotel Group, my supervisor mentioned that I would be more effective if I worked at cleaning multiple rooms at a time instead of cleaning each room from top to bottom individually. I thought her feedback was interesting, and I thanked her for the feedback. That day, I gave it a try! At first, it took me a bit longer, but I watched a few of my co-workers use this method, and I caught on quickly. It made my cleaning process much more effective!"
Anonymous Answer
I have been criticized for taking too long and being too critical. However, I just explain to whoever that proper cleaning takes proper time.

Rachelle's Feedback
Can you give a specific example of when this happened? What was the resolution in the end? It's important to note that 'tell me about a time' questions require a very specific story.
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