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Has there ever been a time when you had to notify a patient of a missed diagnosis or an inaccurate result that was given to you?

1 of 30 Family Physician Interview Questions and Answers Written by Darby Faubion

Updated on December 4th, 2018 |
How to Answer

While healthcare providers strive for accuracy and thorough care, no one is above making a mistake. The interviewer understands that. The important thing is is being willing to address a mistake with professionalism and proper follow through. That is what the interviewer wants to see in your answer.

Professional Answer Examples
General
Answer example

"I can recall an instance when some lab results were misfiled on a patient's paper chart. Unfortunately, the results were bad news which left the patient devastated. Once the error was realized, we called the patient and asked her to come into the clinic for a consultation. Of course, she was thankful to know that her prognosis was not bad, but it was a very emotional event. We used that experience as the foundation for implementing new guidelines on verifying and documenting orders before a patient was notified."

Entry Level
Answer example

"I haven't been faced with an experience like this yet in my career, and I am very thankful to say so. I do always try to double check results, especially if they are indicative of an abnormality or poor prognosis before notifying a patient in hopes of preventing an episode like this."

Written by:

Darby Faubion
Darby Faubion has been a Nurse and Allied Health Educator for over twenty years. She has clinical experience in several specialty areas including pediatrics, medical-surgical, critical care, and hospice. She has assisted in developing curriculum for nursing programs and has instructed nursing students at both the community college and university levels. Darby's passion is nursing education. She has used that passion as her driving force to become a test-taking strategist and prep coach. She has coached nursing graduates across the United States as they have prepared to take and pass the National Council Licensure Examination (NCLEX). In addition to her role as a healthcare educator, Darby also authors a blog that is devoted to helping victims of domestic violence learn how to recover and live a life free from abuse. She is also a contributing author to online sources of continuing education for nurses and healthcare associates.
First written on: 11/26/2014
Last modified on: 12/04/2018
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