How to Answer: Describe your communication style. Why will your approach to communication be helpful as a 911 Dispatcher?
Advice and answer examples written specifically for a 911 Dispatcher job interview.
25. Describe your communication style. Why will your approach to communication be helpful as a 911 Dispatcher?
How to Answer
As a 911 Dispatcher, it isn't just your verbal communication skills that need to be reliable. Being a clear communicator, in written form, is also an essential skill to master. Are you confident in your communication style, overall? Perhaps you have taken courses in communication for first-responders. Talk to the interviewer about your communication abilities and support your answer with a brief example or story.
Written by Rachelle Enns on December 15th, 2019
1st Entry Level
"I have strong written and verbal communication skills which have been well-honed through my time in University. I spend a lot of time working on team projects and have to be able to communicate clearly with all parties. I would describe my communication style as consistent, which is of vast importance while working in a 911 Dispatch role."
Written by Rachelle Enns on December 15th, 2019
1st Answer Example
"My written communication style is strong. I am clear in my goals and often utilize written communication as a follow up to verbal communications. These written follow-ups provide a great resource for my fellow dispatchers to go back to and reference when I am not on shift. Over the years, I have attended a variety of training sessions for communicating as a first-responder. I am eager to continue to apply my knowledge as a 911 Dispatcher for your department."
Written by Rachelle Enns on December 15th, 2019