How to Answer: Talk about one weakness, as it relates to your work as a 911 Dispatcher. How will you work to improve this weakness?
Advice and answer examples written specifically for a 911 Dispatcher job interview.
3. Talk about one weakness, as it relates to your work as a 911 Dispatcher. How will you work to improve this weakness?
How to Answer
Everyone has weaknesses! The better you answer this question, the more self-aware you appear. Your self-awareness will show the interviewer that you will come to the job, ready and willing to learn. Choose a weakness that is not a core skill for your success as a 911 Dispatcher. For instance, a 911 Dispatcher should not say that they struggle with active listening. You can be candid in your answer, recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.
Written by Rachelle Enns on December 15th, 2019
Entry Level
"My biggest weakness at this point is my lack of dispatch experience, which may translate to hesitation at first. I am an attentive person, and I like to jump into a situation, but only when I feel competent. I have already begun studying topics such as criminal law and have brushed up on my T-CPR knowledge, another skill I will need to know by heart when working in dispatch. I suspect that this hesitation will dissipate quickly, with further training and exposure to the job."
Written by Rachelle Enns
Answer Example
"One weakness, as it relates to my work as a 911 Dispatcher, is my tendency to speed up my speech when I want to move faster towards a resolution for the caller. My current supervisor presented this feedback to me a few months ago, and I have been consciously working to improve on this by slowing my speech and being more methodical with my questions while on a call. I appreciate receiving this type of feedback as it allows me to grow in my career and better help others."
Written by Rachelle Enns on December 15th, 2019