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Public Transit Mock Interview

Question 7 of 30 for our Public Transit Mock Interview

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Question 7 of 30

Have you been a regular passenger of Company ABC? If so, what has been your experience? What did we do well, and what can we improve?

"When I was younger and did not have a car, I relied on Company ABC for all of my transportation needs. I loved riding the train because I was able to get my school work done while on my commute, people watch, or relax. My experience was always positive, as the trains felt clean and safe. Security and emergency help was always nearby and the trains nearly always on time."

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How to Answer: Have you been a regular passenger of Company ABC? If so, what has been your experience? What did we do well, and what can we improve?

Advice and answer examples written specifically for a Public Transit job interview.

  • 7. Have you been a regular passenger of Company ABC? If so, what has been your experience? What did we do well, and what can we improve?

      How to Answer

      The hiring authority would like to know what your experiences have been with Company ABC and if you have any suggestions for improvement; or, any compliments for them! If you do have ideas for improvement, keep in mind that this is not an opportunity to reinvent the wheel. You want to avoid sounding critical or coming up with a multitude of ways that you will 'save' the company. Give an honest and engaging overview of your experience with Company ABC. Remember to keep your tone positive!

      1st Answer Example

      "When I was younger and did not have a car, I relied on Company ABC for all of my transportation needs. I loved riding the train because I was able to get my school work done while on my commute, people watch, or relax. My experience was always positive, as the trains felt clean and safe. Security and emergency help was always nearby and the trains nearly always on time."

      2nd Answer Example

      "I have used public transit to get me to special events where parking is limited. I found Company ABC transportation to be clean and reliable. My only recommendation, from what I hear from friends and family who take public transit, is that it would be great to have passes go digital. This way they can pre-pay with a credit card and show proof of purchase through their mobile device, rather than keeping track of a paper ticket."

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