Wizz Air Limited Flight Attendant Interview Questions & Answers
Below is a list of our Wizz Air Limited interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Describe a situation when you were able to have a positive influence on the actions of others.
How to Answer
Flight Attendants can often be relied upon to be the beacons of hope and positivity to both the passengers and crew of a flight at Wizz Air. Your interviewer is looking to gauge your ability to do just this by having you talk about a time when you had a positive influence on others. Prior to your interview, think of a situation that clearly demonstrates how your influence on others helped lead to a very positive outcome in a situation.
Answer Example
"Last year at work, we had a situation where our executives allowed all of us to make a pitch in regards to where the company's philanthropic efforts should go. I created a really great presentation that impacted the executives enough for them to choose my charity of choice. It was an amazing feeling to know that my passion and research could amount to something so life changing."
2. Why are you the best candidate to join the Wizz Air team?
How to Answer
This question gives you an opportunity to show off your skills, qualities, and accomplishments that make you the most unique candidate that Wizz Air is considering to be their next Flight Attendant. Consider answering this question by demonstrating how you have proven yourself in your past roles. You may not know what the other candidates have to offer, but you do know your strengths and the unique ways you can add value to the organization. For example, if you share that you are reliable, offer a scenario that proves you follow through and show up. Consider talking about a difficult project you completed, overcoming obstacles and a tight deadline. Keep your strengths and examples relevant to what you may be expected to accomplish in this new role. Remember, you have so much to offer, so do your best to give one last sell on yourself to your interviewer.
Answer Example
"I think the one quality that makes me stand apart from other candidates you are interviewing for this position is my reliability. I am very proud of my attendance record at work, having only called in sick one day during my career when I came down with the stomach flu a couple of years ago. If hired for this role, you will quickly find that I am an employee who is committed to my work and my team, each and every day."
3. Think about a difficult boss or other person you've worked with. What made them difficult? How did you successfully interact with this person?
How to Answer
You want to show your interviewer that you work well with every person, even though you recognize there are some folks out there who are quite difficult to please. This can be a challenging question to answer, but it can be done with grace. Think about the person who is seen as hard to please or the person people are intimidated by. Tell the interviewer what made this person challenging, as well as their relationship to you. Be sure to mention a few positive things about the person as well, while still making your point. Next, share how you feel your responsibility is to work well with your team and help out however you can, so you chose to adapt to work with this challenging person. Finally, be sure to laugh a little about the situation along the way. It will help to lighten the mood and show the interviewer you understand some people can be challenging in any situation that you find yourself in.
Answer Example
"In my current job, I work with a person who brings a negative attitude to work every day, and I've found over time that this is due to some things in his personal life. While he is very productive, his attitude towards me and others we work with can make things difficult at times. I have learned to not take things personally with his attitude and try to kill him with kindness. Now that we've worked together for a few years, we can actually have some laughs with him when his attitude is even further out of line, and he tends to tone it back after that."
4. If hired as our next Flight Attendant at Wizz Air, what is your general work availability?
How to Answer
Before you offer up your evenings and weekends, be sure that you carefully read the details of the position so you have a clear understanding of the hours requirement on the Wizz Air cabin crew team. Typically, the hours are laid out in the job description. If it only says part-time or full-time and you are asked about the hours you're available to work, it is okay to ask questions regarding the expected hours for clarification. Once your interviewer has laid out the expectations, you can tell them that the expectations meet your availability. You want to show them you're excited about the job, and you are willing to make yourself available to work when they need you.
Answer Example
"Coming into this role early in my career, I fully expect to be scheduled for flights to destinations all over the Wizz Air territory and to be working on holiday weekends as well. I am fortunate to be young in my career with no hard commitments, and I'm willing to work as hard as possible to prove myself in this role."
5. How do you believe your coworkers would describe you?
How to Answer
This question gives you the opportunity to sell yourself to Wizz Air based on feedback that you've received from colleagues in the past. When answering this question, it is best to think of three words that truly define who you are; the words should have no possibility of being taken negatively. Encouraging is a great option. Caring is also a good choice. Respected might be an appropriate choice and hard-working is a commonly used choice. Punctual is great for those who are always a little early. Customer service focused is an excellent selection. Just be yourself, and remember to keep it positive and related to this job on the Wizz Air cabin crew.
Answer Example
"My coworkers have always told me that I am a reliable team player and they appreciate my ability to be called upon when needed to help out in any situation. I believe that a team effort is the key to success in any organization. If you were to talk to any of my former supervisors, they would tell you that I show up to work every day with a smile on my face and a positive attitude in tow, and I know this aspect of my personality would suit me well as a Flight Attendant."
6. At your current job, what are you most proud of?
How to Answer
Happy and motivated employees usually have something that they take pride in, and your interviewer is looking to get a sense that you take pride in what you do and that you'd be able to bring this sense of pride to the Wizz Air team. This will reflect well on your ability to take great pride in your work as a Flight Attendant with their airline. Prior to your interview, put some serious thought into what really satisfies you in your work and how that can project into taking on this job.
Answer Example
"In my current job I am most proud of the environment that I have created with my team since taking over as crew lead. We have fun and get the job done at the same time. Productivity has increased and turnover has declined steadily."
7. What do you think a Flight Attendant's primary responsibility is as a crew member at Wizz Air?
How to Answer
While certainly an open ended question that you are free to take in multiple directions, it is important that you carefully read the Wizz Air job description prior to your interview to be able to talk about the two or three main responsibilities of a Flight Attendant on their staff. Talk to the interviewer about what you feel is most important to achieve on a day to day basis and try to focus your answer on the fact that providing excellent customer service is always the first priority in this role.
Answer Example
"As the next Wizz Air Flight Attendant, I feel that my primary responsibilities would be to provide excellent customer service to passengers and help create a friendly atmosphere for all onboard my flights. If hired for this role, you would quickly find that I have a very positive spirit that connects well with others I work with, including both fellow staff and passengers."
8. How do you feel about the dress code and professional standards?
How to Answer
Prior to your interview with Wizz Air, it is important to know and understand that the airline requires their cabin crew staff to don the distinguished Wizz Air uniform. Not too long ago, the staff of the airline voted to rebrand the uniform to a distinct pink and purple look that uniquely distinguishes the airline. Discuss with the interviewer your thoughts on the dress code and how you would be proud to show up in uniform on each and every flight. Keep in mind that Wizz Air also has very strict grooming and personal appearance policies, including no visible tattoos and body piercings while in uniform.
Answer Example
"I 100% agree with the dress code in the airline industry and I love the Wizz Air in flight look. The uniform gives passengers the idea that we command respect and creates an air of professionalism. I would also look forward to the professional look each time I am in flight. I have also read about the personal hygiene policies of the airline and was glad to see that they match my own personal tastes as well."
9. Give me an example of a time you went above and beyond the call of duty at work.
How to Answer
As a Flight Attendant with Wizz Air, going above and beyond your job description will be essential in providing the best service to passengers. Your interview may give favor to the candidate with a great attitude, often choosing them even if they aren't the most qualified. Assure the interviewer that you are willing to go above and beyond your regular duties in order to benefit Wizz Air by talking about a time you did just this on the job in the past.
Answer Example
"I was raised to believe that you always deliver more than you are asked to do. I am always willing to go the extra mile for the good of my company. Last week I was asked to work a double shift because a co-worker called in sick. I did so without complaining, because that's the type of employee that I am."
10. Have you ever been on a team where someone was not pulling their own weight? How did you handle it?
How to Answer
At any employer, including Wizz Air, some staff will be overachievers and others will just scrape by with the bare minimum. Share with the interviewer how you feel when others do not pull their weight in the workplace and talk about any actions you have taken to help address these coworkers.
Answer Example
"I am not the personality type to confront someone who isn't pulling their full weight. Unless, of course, I am their supervisor. In all honestly, I would probably just finish the work for them without saying anything as opposed to causing a fuss. You cannot force people to want to work but you can control how hard you work. I like to keep my focus on my own personal performance and let the rest speak for itself."
11. Describe a situation when you demonstrated initiative and took action without waiting for direction. What was the outcome?
How to Answer
If hired at Wizz Air as their next Flight Attendant, your interviewer wants to know that you have the ability to grab the bull by the horns and take action without any direction from others when the situation would call for it. Talk to your interviewer about your capabilities when it comes to taking control of a situation by giving them an example of a time you did just that. Make sure the situation you describe carefully outlines the situation and your thought process in taking action immediately. Also, be sure to talk about the successful outcome of the situation.
Answer Example
"In my current role, my company launched a food bank initiative where teams would compete to see who could raise the most funds and donations for our local food bank over the course of 90 days. We really didn't have anyone willing to take control of the team and track our progress, so I decided to do it myself. I am very organized and have the ability to motivate the people around me. It was very rewarding and worth the additional time. I'm happy that I did it because our team almost doubled every other teams' fund and donations."
12. When did you realize that becoming a Flight Attendant was the right career path for you?
How to Answer
While having the interpersonal skills and abilities is important in this job at Wizz Air, your interviewer will also be looking to hear that you have a distinct passion for the job. At some point during your interview, they'll be looking to get a feel for your passion for this work by asking this question. As you prepare for your interview, think of how you can express your passion for this work by talking about how your dream of becoming a Flight Attendant came to be and what you would be most excited about, if hired to join the Wizz Air team.
Answer Example
"I have wanted to be a flight attendant since I was a teenager. My best friend had an older sister who was a Flight Attendant and her life seemed so glamorous. Now, I realize that it isn't all the glamour I once thought, but to have the ability to travel the world while I work would be incredible. I am so excited about the potential and the opportunity."
13. If you were asked to work an international flight on short notice, how would you handle this?
How to Answer
The life of a Flight Attendant at Wizz Air requires the need to be very flexible in your work hours and flights that you are scheduled to work. At some point during your interview, your interviewer will be looking to delve into how flexible you can be. As you answer, be sure to be open and honest about your personal life and your availability to be scheduled on short notice. Discuss with the interviewer how you would react in a situation like this.
Answer Example
"I am more than happy to do what it takes for the good of my company and team. My previous supervisor commented often on my willingness to take long shifts whenever required. I am very fortunate to have a flexible family life at home and the ability to work when called upon. I would accept the opportunity and maintain a positive attitude."
14. Do you have a current passport?
How to Answer
Since Wizz Air does fly internationally, you would be required to have a valid passport without limitations for a minimum of six months. If you don't currently hold a passport, ensure your interviewer that you are willing and ready to take the steps needed to obtain one.
Answer Example
"I do have a valid passport without limitations. I have had my passport since 2009."
15. What type of emergency training have you completed?
How to Answer
Going into your interview, it is important to know that most airlines require their Flight Attendants to have CPR and first aid certification. With this question, your interviewer will be looking to hear if you do have any formal training in CPR and first aid. If you do, talk about your certifications. If you don't, no need to fret, as that doesn't disqualify you from the position; Wizz Air provides formal training frequently. If this is the case, reiterate to your interviewer that you are willing and able to be trained in this aspect of the job.
Answer Example
"I currently do not have CPR certification, but I do understand this is a requirement of the job and would be ready for the training for that certification immediately upon hire. One unique thing that I would bring to the Wizz Air cabin crew team is formal life guard training. I know that the ability to swim is a requirement of the job."
16. Have you ever had a stranger yell at you before? How did you handle the situation?
How to Answer
The work of a Flight Attendant, and the entire cabin crew, at Wizz Air requires a very thick skin to be able to deal with passengers who are stressed and even angry. Your interviewer will be looking to hear that you can de-escalate these situations by not taking things personally and by taking a direct approach with the rude passenger. Assure the interviewer that you could handle a situation like this in a professional way.
Answer Example
"I have had a passenger yell at me before. I did not acknowledge the insults he threw my way and remained calm to keep my voice and tone even. I told him that he would be removed from the flight if it happened again. It was enough to calm him down until the plane landed. I do not enjoy situations like this because it makes the other passengers uncomfortable. It's not about my feelings but about the experience others have."
17. What interests you in coming to work at Wizz Air?
How to Answer
With many airlines to choose from as you search for an exciting Flight Attendant role, your interviewer will be looking to hear why you have a passion and commitment to Wizz Air as your next employer. This is where it is very helpful to have conducted some research on Wizz Air prior to your interview. To really sell your interviewer on your passion and commitment to this job, try to match your own personal goals and values with that of the airline.
Answer Example
"The dream of becoming a Flight Attendant started at a young age for me because of my fascination with flying and my desire to help and serve others. As I embarked on my first job search into the field, I was certainly drawn to Wizz Air's commitment to providing the lowest cost to passengers and your commitment to helping the dream of travel become a reality for many people."
18. How would you handle a situation where one passenger complained about the passenger next to him for snoring too loudly?
How to Answer
As a Flight Attendant with Wizz Air, you'll need to be prepared for any situation when it comes to working with passengers. Awkward, and sometimes funny, situations will come up and you need to be able to handle them with ease. This situation can be common on long flights and your interviewer will be looking to hear that you'll be able to mediate this situation and find the best solution possible for all involved. Assure the interviewer that you can handle these types of situations with ease.
Answer Example
"If a passenger was snoring loudly enough to disturb the person sitting next to them, I would offer a new seat to the individual who was being disturbed. It would not be polite to wake the snoring individual. If a new seat was not available, I would offer them a complimentary beverage, movie, and some headphones."
19. Why do you think passengers take their frustration out on the cabin crew of Wizz Air, even though the crew is trying to help them?
How to Answer
Travelling can often be a very stressful time for people, and passengers of Wizz Air often take their frustrations out on the cabin crew staff while in flight. As you answer this question, talk about the fact that the cabin crew is the face of the airline while passengers are cramped into a small cabin for hours on end, and it is only natural for some customers to become irritated and frustrated. In addition, talk about your ability to handle customers who act this way, if you were hired to join the Wizz Air cabin crew team.
Answer Example
"People can get very cranky on flights because of the tight space and being in close quarters with strangers. They get frustrated when they're uncomfortable and can't improve their situation on their own. So, naturally, they look to us for solutions. Unfortunately, they typically reach out to us when they're already in a very poor mood. When this happens, it's very natural to not think rationally or clearly, and we become the most convenient outlet for their frustration and anger. It's understandable, and I don't let it get to me; I don't take it personally. I like to take care of people, especially when they're frustrated."
20. How tolerable are you of people?
How to Answer
As a Flight Attendant with Wizz Air, you will be in tight quarters with people who are rude, panicky, loud, and belligerent on a daily basis. Assure the interviewer that you are able to be tolerant of all types of people, no matter the situation that you are in. If you have direct experience in customer service and working with rude or belligerent people, be sure to talk about how you handled that experience with ease.
Answer Example
"I have worked in customer service for many years and think I have just about seen it all. I have developed a thick skin and am able to tolerate even the rudest of people. That thick skin would prove to be essential in a flight attendant role, as I know that travelers are often experiencing the highest of highs or the lowest of lows."
21. Do you enjoy traveling? Tell me about your favorite destination and one destination that is on your bucket list.
How to Answer
In looking to work on the cabin crew at Wizz Air, you have to realize that traveling often can be a pretty major life change for you and your family. Be sure to express your interest in travel and new experiences to your interviewer so they know that you will be committed to the job. As a Flight Attendant, you will have the opportunity to fly to many different locations. The interviewer wants to be assured that you would enjoy this aspect of the job, so be open and honest about your favorite destination and your bucket list destination.
Answer Example
"I absolutely love to travel. My family traveled a lot when I was growing up and it seems that I caught the travel bug too. My favorite destination so far has been Barbados, and Spain is on my bucket list of places I would love to go."