Wizz Air Limited Flight Attendant Mock Interview

Practice 21 Wizz Air cabin crew interview questions covering safety procedures, customer service scenarios, and European aviation standards.

Question 7 of 21

Have you ever had a stranger yell at you before? How did you handle the situation?

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Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

The work of a Flight Attendant, and the entire cabin crew, at Wizz Air requires a very thick skin to be able to deal with passengers who are stressed and even angry. Your interviewer will be looking to hear that you can de-escalate these situations by not taking things personally and by taking a direct approach with the rude passenger. Assure the interviewer that you could handle a situation like this in a professional way.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"I have had a passenger yell at me before. I did not acknowledge the insults he threw my way and remained calm to keep my voice and tone even. I told him that he would be removed from the flight if it happened again. It was enough to calm him down until the plane landed. I do not enjoy situations like this because it makes the other passengers uncomfortable. It's not about my feelings but about the experience others have."

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