With this being a pretty open ended question, your interviewer is allowing you to have the opportunity to showcase your ability to think creatively and outside the box when it comes to your accounting experience. Whether you implemented a new technology or developed new processes to work more efficiently, make sure that your interviewer walks away knowing that you are an innovator in your work.
"Two years ago, I led the charge for my organization to integrate all of our systems together. Of course selfishly, my intent was to positively impact our accounting department by integrating our CRM and ERP systems into our accounting system. After walking through a stringent request for proposal process where we looked at many different vendors, a new interactive system was chosen that every department in the organization could work off of. To this day, we are still seeing the benefits in sales, production and finance. While struggles certainly happened at first with implementing new systems, the small headaches were well worth the benefits we are seeing now."
"When I took my current position six years ago, I began leading a finance department ten people. At that time, my employees were what I considered to be jacks of all trades, but masters of none as they were all doing different accounting and finance tasks with the departments that they worked directly with. Within a couple of months as the manager, it was easy to see that different processes among my employees were causing major troubles. Immediately, I created new job descriptions and placed my staff into task specific roles within the finance department. There were struggles with staff learning to work with new departments at first, but a focused work effort for each individual made our department much more fluent and efficient for our internal and external customers."