Voya Financial Mock Interview
Practice 27 Voya Financial interview questions covering retirement planning, client advisory, and regulatory knowledge.
Question 15 of 27
Are you familiar with KYC and how it impacts our business at Voya Financial?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Prior to your interview, it is important to know and understand the principles of KYC. To start, KYC stands for Know Your Customer and these are steps taken by financial institutions to establish customer identity and understand the nature of the customer's activity to further assess money laundering risks with that customer. For your answer to this question, give your interviewer the sense that you know the basic premise of KYC and how it impacts your work that you do while also highlighting the important elements of a KYC program like customer identification and ongoing monitoring.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"Over the recent years, my work as a Financial Advisor has moved to heavy load of phone and online work and steps in customer identification have included things I needed to be cognizant of. Even though I know even the fine details of my clients' voices, I must have clients confirm personal information over the phone before discussing details with them. This personal info can include full names, date of birth, address and social security number. Because money laundering and identity theft have become so prevalent in the past ten years, I take these important steps in my work very seriously."
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