Universal Orlando Mock Interview

Practice 25 Universal Orlando interview questions covering guest experience, theme park operations, and team collaboration.

Question 5 of 25

Because Universal Orlando is a family attraction, there are many crowds. Children sometimes become separated from their parents. What would you do if you saw a small child who was crying and alone?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Universal Orlando will have clear guidelines on how to handle children who have been separated from their guardians; however, the interviewer would like to know more about your personal instinct in a situation like this.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I have worked retail in a shopping mall setting and we were always told to immediately bring the child to the closest security guard who would then bring them to the customer service kiosk. That is where most parents will go first when they notice that a child is lost. If this happened at Universal Orlando, my first instinct would be to do the same."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"Can you tell me a bit about your protocol surrounding a situation like this? I would follow your company protocol to a tee in situations such as this."

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