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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
In the team based atmosphere at Trimble, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."
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I've found it's best to make clear that I am not challenging their paradigm, but seeking help from them to accomplish a task at hand. In order to build a more positive relationship with this person, I've found it's helpful to find them when they are not busy, and engage with them by asking questions about their specialty. This is helpful because it gives me insight into why they might be difficult to work with, and I will likely get to learn something new as well.

Chad's Feedback
Good response! It sounds like a very professional and sensible approach to take with a colleague who was being problematic to work with. If possible, include a specific example from your career of a time when you utilized this approach to build a more positive relationship with a difficult coworker.
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Written by Ryan Brunner
28 Questions & Answers • Trimble

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