"I believe consistency is key in building any relationship. If I say I am going to do something, I do everything I can to follow through with what I say and make sure that I communicate with the appropriate people along the way. It is easy for one mistake to destroy a relationship that took a great deal of time to build. Knowing that, I always try to be upfront with those I am working with and for and make goals and objectives clearly known so that we all know what to expect from one another."

"I think giving others an opportunity to express what they expect from me gives me a chance to acknowledge expectations and set reasonable goals for achieving the outcome desired. Knowing what is expected, keeping open communication, and being accountable, I believe, are key to building a strong relationship."