How to Answer: Neiman Marcus Direct puts customer service first. How do you ensure that you always put the customers' needs first?
Advice and answer examples written specifically for a Neiman Marcus Direct job interview.
2. Neiman Marcus Direct puts customer service first. How do you ensure that you always put the customers' needs first?
How to Answer
Retail environments are competitive, and business can go down with one honest mistake. Discuss with the interviewer how you ensure that your customers receive the best service from you.
1st Answer Example
"I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."
2nd Answer Example
"I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Treat others as you want to be treated. It's a good rule to live by."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"I would always treat a customer the way I would want to be treated in the store. Customer service is vital to a company's success."
Rachelle's Feedback
Putting yourself in the customers' shoes is very important. Do you have any training in customer service that you could also mention?