Mitre 10 Mock Interview

Practice 32 Mitre 10 interview questions covering retail expertise, DIY knowledge, and customer service in New Zealand's home improvement sector.

Question 22 of 32

How do you handle a situation where your supervisor does not properly communicate information to you?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not interact with you in a way that you like.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you have to relate to others in their style to be understood."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. Rather than placing blame, I believe it's always more effective to ask for growth recommendations."

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Jaymie

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32Mitre 10 (New Zealand) Limited Interview Questions & Answers

1.This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

2.Mitre 10 (New Zealand) Limited puts customer service first. How do you ensure that you always put the customers' needs first?

3.What do you know about Mitre 10 (New Zealand) Limited? Why do you want to work for us?

4.At Mitre 10 (New Zealand) Limited we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

5.We have a strong employee honesty program in place at Mitre 10 (New Zealand) Limited to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?

6.In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?

7.This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

8.In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

9.At Mitre 10 (New Zealand) Limited we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

10.Tell me 3 qualities you possess that make you a strong fit for this position with Mitre 10 (New Zealand) Limited.

11.Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

12.In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?

13.You will be responsible for a large amount of cash and valuable merchandise at Mitre 10 (New Zealand) Limited. What would your most recent employer say about your character and honesty?

Mitre 10 Mock Interview

How do you handle a situation where your supervisor does not properly communicate information to you?

32Mitre 10 (New Zealand) Limited Interview Questions & Answers

1.This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

2.Mitre 10 (New Zealand) Limited puts customer service first. How do you ensure that you always put the customers' needs first?

3.What do you know about Mitre 10 (New Zealand) Limited? Why do you want to work for us?

4.At Mitre 10 (New Zealand) Limited we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

5.We have a strong employee honesty program in place at Mitre 10 (New Zealand) Limited to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?

6.In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?

7.This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

8.In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

9.At Mitre 10 (New Zealand) Limited we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

10.Tell me 3 qualities you possess that make you a strong fit for this position with Mitre 10 (New Zealand) Limited.

11.Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

12.In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?

13.You will be responsible for a large amount of cash and valuable merchandise at Mitre 10 (New Zealand) Limited. What would your most recent employer say about your character and honesty?

14.Have you researched our company values? What makes you the best candidate for Mitre 10 (New Zealand) Limited?

15.Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?

16.At Mitre 10 (New Zealand) Limited we like to hire strong achievers. Give me an example of a time when you went above and beyond.

17.How do you like to be recognized for your accomplishments?

18.Tell me about a time when you made a suggestion requesting change in an organization.

19.What is the most competitive work situation you have experienced? How did you handle it? What was the result?

20.Why is this job with Mitre 10 (New Zealand) Limited right for you at this time in your career?

21.What type of manager brings out the best in you?

22.How do you handle a situation where your supervisor does not properly communicate information to you?

23.Personality fit is important to us at Mitre 10 (New Zealand) Limited. How would you describe your personality?

24.What type of work environment do you dislike working in?

25.We need reliable people on our team at Mitre 10 (New Zealand) Limited. How many days were you absent from work last year?

26.Describe to me your ideal employer.

27.How can Mitre 10 (New Zealand) Limited motivate you on the job?

28.What are your salary expectations?

29.How do you feel about performance incentives?

30.What do you hope to learn from this job at Mitre 10 (New Zealand) Limited?

31.Do you have reliable transportation?

32.How do you handle situations that could cause you to be late or miss work?