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Meltwater Group Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

How would you handle a situation where a colleague was being very difficult to work with?

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Meltwater Group Interview Questions

  1. 1.

    How would you handle a situation where a colleague was being very difficult to work with?

      In the team based atmosphere at Meltwater Group, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

      Ryan's Answer #1

      "In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."

      Ryan's Answer #2

      "Last year, we had a new engineer join our team that was hired on from his internship with us. From his first day, he made it very evident that he would only handle certain tasks within our team and only work on certain projects. As his mentor to help get him up and running, I sat him down and discussed the expectations of each of our engineers as part of our larger team. I explained to him that our approach was not to pigeonhole ourselves into smaller tasks, but rather be well rounded engineers that could handle any project and be able to cover for each other if needed. He really appreciated this approach when I explained the benefits for his long term career goals with this approach. This example shows my approach to being very direct with people that I have a conflict with in the workplace and doing so in a very professional and educational manner."

  2. 2.

    Here at Meltwater Group, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Ryan's Answer #1

      "As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

      Ryan's Answer #2

      "In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Meltwater Group."

  3. 3.

    At Meltwater Group, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

      While this potential role with Meltwater Group will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

      Ryan's Answer #1

      "Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."

      Ryan's Answer #2

      "I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at Meltwater Group, your entire team would appreciate from my first day on the job."

  4. 4.

    What is one unique personality trait you possess that would help you be successful in this role with Meltwater Group?

      This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with Meltwater Group. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

      Ryan's Answer #1

      "From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at Meltwater Group will be extremely beneficial to your team."

      Ryan's Answer #2

      "I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."

  5. 5.

    Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

      In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with Meltwater Group, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with Meltwater Group and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

      Ryan's Answer #1

      "From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."

      Ryan's Answer #2

      "Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at Meltwater Group, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."

  6. 6.

    Do you have experience working with data in a cloud computing environment?

      Over recent years, more and more companies are converting to cloud based computing services because the conversion allows them to save money and have better auditing trails. As a prospective data engineer with Meltwater Group, your interviewer will be looking to hear that you are at least familiar with the concepts of working with cloud based data. Talk in details about the experiences you have while keeping your mind open to working with more in the future if hired with Meltwater Group.

      Ryan's Answer

      "My current organization has been using Apprenda, a PaaS, that allows us to develop, test and maintain our software projects. I also have experience mining and converting data off of public, community and private cloud networks. If hired here at Meltwater Group, I think I would bring a wealth of cloud based experience to the data engineering team."

  7. 7.

    How do you stay organized and on track when working on multiple projects or duties at the same time?

      In this role with Meltwater Group, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

      Ryan's Answer #1

      "With any project that I am working on, I make sure to set benchmarks to meet deadlines ahead of time and set early personal deadlines to allow for some wiggle room. To do this, I am a proponent of using the Microsoft Outlook calendar and tasks functions to help keep me organized. I find that this method helps me stay on track with multiple projects while also leaving me wiggle room each day to fight the high needs fires that do come up in this job."

      Ryan's Answer #2

      "For me to stay on track, I make sure to take ten minutes at the end of each day to recap what was accomplished, what new came up on my task list and re-prioritizing my work for the next day. Then, upon arriving the next day and working through emails from the previous evening, I can adjust my task list for the day if needed. I tend to set aside two hours per day to work on long-term project needs while focusing a majority of my time on the short-term needs."

  8. 8.

    Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Meltwater Group?

      At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at Meltwater Group. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.

      Ryan's Answer #1

      "I would definitely say that I am goal oriented on the job in wanting to contribute any way that I can to the overall benefit of the organization. In my current organization, our leadership focuses on overall sales numbers at the end of the year. To help achieve these goals, our department creates our own goals to help achieve the sales numbers needed to succeed. Last year, one of those goals was to be as creative as possible in our user experience design processes. With the launch of an exciting new app midyear, sales numbers skyrocketed and our department was instrumental in that. For me, it was important that we determined our goals as a team with the final stamp of approval from our manager. While this style of management really helped motivate me, I can thrive under any management style as long as expectations and goals for my work are clearly set."

      Ryan's Answer #2

      "For me, my day to day work is much more meaningful when I have goals to work for. In my current role, we have set timelines for our projects and this helps lay the framework for our goals. If hired for this position, my expectations of you as my manager would be to have goals clearly defined and a supportive atmosphere to be provided to work within."

  9. 9.

    Walk me through your experience in enterprise software sales, and complex sales cycles.

      Software sales can be complicated, time-consuming, and rarely come with a quick close. The interviewer would like to discuss any experience you have had, selling software products into enterprise accounts, where the sales cycle is even more robust than the typical small to medium-sized businesses.

      The typical software sales cycle includes:

      - Prospecting and generating leads
      - Initiating contact
      - Qualifying the lead
      - Presenting the product or offer
      - Booking a product demonstration
      - Overcoming objections
      - Closing the deal
      - Implementation
      - Training

      This list is just a simplified breakdown of the steps and could occur throughout weeks, or even months. Discuss the exposure you have had in closing complex software deals.

      Ryan's Answer #1

      "Although I have never had an official sales title, I am often called into the sales process as the subject matter expert when it comes to data migration and security questions. I know enough to understand the typical questions asked during the sales cycle, and also know that it's important to give case examples for most FAQ's. Decision makers feel much better knowing that their concern has been presented, and corrected, in the past."

      Ryan's Answer #2

      "My previous company was a startup that ran very lean, financially speaking. For that reason, I was both a front-end developer, product demonstrator, and sales assistant. I would be on the sales calls with the business development lead, offering my expertise for the most technical discussions. From the time we launched our product, to the first sale, was over 12 weeks, so I fully understand that the typical software sales cycle is complex and lengthy, especially when dealing with major corporations and large business."

  10. 10.

    In Oracle, do you understand what a join is and what the various types of joins are?

      As a software developer that utilizes Oracle databases, your interview will expect that you have a strong working knowledge of concepts within oracle. One such concept is joins. Let your interviewer know that you understand that join is used to combine columns from multiple tables based on values within the columns to allow you to query data from those multiple tables. Then, explain what you know about left, right, inner, full outer and cross joins.

      Ryan's Answer #1

      "Having worked with Oracle for the past five years, I have a strong experience in using join to query data from multiple tables within the system. I have written queries utilizing left and right join, but the majority of my work in my current role utilizes inner join. This query looks to select data that is common in multiple tables and has been extremely useful in healthcare related software."

      Ryan's Answer #2

      "I do fully understand the join process in Oracle and have experience working with all of the types of joins that are possible in querying in the system. I've recently become very familiar with the cartesian cross join that basically joins all rows from multiple tables. In recently helping develop a program for the auto sales industry, I created a grid in Oracle that populated all of the common specs of makes and models of vehicles and the cross join made this much easier."

  11. 11.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about Meltwater Group by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at Meltwater Group, can you expand on what models you use here in your software development life cycle?"

  12. 12.

    Meltwater Group embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

      The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

      Ryan's Answer #1

      "The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

      Ryan's Answer #2

      "I especially want to work for Meltwater Group because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."

  13. 13.

    In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

      Meltwater Group uses indexes to improve query performances within their software and for this question, your interviewer is looking to hear that you have a basic understanding of both clustered and non-clustered indexes. Explain the differences between the two types of indexes and be sure you can either speak to relevant times that you've used each or when would be the appropriate application to use each.

      Ryan's Answer #1

      "In the simplest of terms, a clustered index order records in a table the way that they are physically stored. There can only be one clustered index per table. Non-clustered indexes do not store data to match the physical order that it is stored. Rather, it can hold up to 249 indexes per table. Both types come with their own benefits over the other. In my experience, clustered indexes are suited best for programs that use primary key as an identity integer column. On the other hand, non-clustered make the most sense for programs that need JOIN and WHERE clauses within them."

      Ryan's Answer #2

      "In my experience, clustered indexes are faster to read but very slow when it comes to update data within. Non-clustered indexes are just the opposite in that they are slower to read but much fast to insert new data into them. In my current role, I mostly use clustered indexes when large numbers of rows need to be retreived and when insert operations are important. Most other times, I will use non-clustered as the standard."

  14. 14.

    If hired here at Meltwater Group, what do you feel would be the biggest hurdle for you to overcome from the start?

      The key to answering this question with confidence starts with understanding that you are interviewing with Meltwater Group because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

      Ryan's Answer #1

      "As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at Meltwater Group."

      Ryan's Answer #2

      "Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."

  15. 15.

    The software we develop here at Meltwater Group requires you to have working knowledge of both privileges and roles within Oracle. Can you talk about your knowledge and experience of both within Oracle?

      On the development end of software, your role at Meltwater Group will require you to have knowledge of the differences between user privilege and role. Your role will put you working with end users on the two roles and explaining your knowledge of the two will be important to your interviewer. Give a basic understanding that privilege relates to the right to execute SQL statements and another user's objects as defined by Oracle. Then talk about roles being created by administrators to grant privileges to their users.

      Ryan's Answer #1

      "In my current role, I have great working knowledge of both role and privilege within Oracle as I work with the system administrators of our end users very closely. I work with them on using the grant and revoke commands to define the roles or their users and grant permissions within their system. To do this, I have to gain strong knowledge on the different people that are allowed access to the system and what they will be doing with their access."

      Ryan's Answer #2

      "As you can see from my resume, it has been a few years since I've worked directly with Oracle but I do have great working knowledge of the system. To best explain my knowledge, privileges control the ability to run SQL statements with the database and my role has been to outline those privileges for our end users. Then, roles group together different privileges for each end user. In my past work, I'm most familiar with creating the different roles within the system and then working with key decision makes with our end users to grant the privileges to the roles we defined."

  16. 16.

    What unique values can you bring to Meltwater Group in your user experience design skills?

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  17. 17.

    What do you feel are the primary features and benefits of the Java programming language?

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  18. 18.

    If you were working on a project here at Meltwater Group that came with frequent changes in user requirements, how would you handle that situation?

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  19. 19.

    The next cloud engineer that we hire here at Meltwater Group needs to be able build a system that can handle a high amount of traffic. How would you test our system's ability to handle large amounts of traffic?

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  20. 20.

    What methods do you use to stay up-to-date on the latest trends in tech?

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  21. 21.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

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  22. 22.

    What software analysis and design tools do you have familiarity working with?

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  23. 23.

    Do you consider yourself stronger in C++, C#, Java, or Python?

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  24. 24.

    In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

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  25. 25.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

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  26. 26.

    If hired for our system analyst role here at Meltwater Group, what would you say are your two greatest skills that you would add to our team?

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  27. 27.

    Discuss a couple of software sales techniques. Which sales technique do you think is most effective for Meltwater Group, and why?

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