MTA Mock Interview
Practice 30 MTA interview questions covering transit operations, customer service, and public sector values.
Question 7 of 30
Have you been a regular passenger of MTA? If so, what has been your experience? What did we do well, and what can we improve?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The hiring authority would like to know what your experiences have been with MTA and if you have any suggestions for improvement; or, any compliments for them! If you do have ideas for improvement, keep in mind that this is not an opportunity to reinvent the wheel. You want to avoid sounding critical or coming up with a multitude of ways that you will 'save' the company. Give an honest and engaging overview of your experience with MTA. Remember to keep your tone positive!
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When I was younger and did not have a car, I relied on MTA for all of my transportation needs. I loved riding the train because I was able to get my school work done while on my commute, people watch, or relax. My experience was always positive, as the trains felt clean and safe. Security and emergency help was always nearby and the trains nearly always on time."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have used public transit to get me to special events where parking is limited. I found MTA transportation to be clean and reliable. My only recommendation, from what I hear from friends and family who take public transit, is that it would be great to have passes go digital. This way they can pre-pay with a credit card and show proof of purchase through their mobile device, rather than keeping track of a paper ticket."
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Prepare for behavioral and operational questions specific to transit authority interviews.
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