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Korean Air

30 Interview Questions & Answers

1.
How does this position fit into your career goals?
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Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

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1.
How does this position fit into your career goals?
Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

Rachelle's Answer #1
"My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. I feel that what Korean Air offers is a strong path towards those goals and I am excited about what this position has to offer."
Rachelle's Answer #2
"This position offers the next steps in my career and the growth that I am ready for. I have spent the last couple of years attending additional coursework to get me here, and I'm excited to show Korean Air what I can do!"
2.
Are you planning to wait for a position that fits your criteria, or are you ready to start in an entry level role, and work your way into your desired position?
How you answer this question will show the interviewer what kind of team player you are. If you are highly experienced in the airline industry, you will not want to take an entry-level role, but perhaps you can show that you are willing to explore the opportunities that are currently available with Korean Air. If you are newer to your career, it's essential that you show flexibility in where you start. Many airlines give shifts and flights based on seniority and tenure, so it is expected that you are willing to work your way up and through the rankings. Express your interest in joining the company while staying open to opportunities.

Rachelle's Answer #1
"I am willing to explore all opportunities available to me at this time. It is important to me that I join an organization that values my experience and expertise, yet I also understand that I may need to work my way up in your company as well."
Rachelle's Answer #2
"I bring a great deal of experience in the industry and would like to be considered for any role that reflects my current knowledge level and ability."
3.
Are you okay with flying the same city pairs every week, or do you want to fly around the world?
The interviewer would like to know a bit more about your career goals, now, and in the longer term. If you are newer to your career, you may be put on city pairs to start and then trained for international work. It is important to express that you are willing to start wherever Korean Air will have you. This approach is the team-player attitude they will be seeking.

Rachelle's Answer #1
"I love the idea of flying around the world and experiencing international destinations. With that said, city pairs also keep me close to home, allowing for a better work-life balance. I am happy to work on any flights that you would offer to me at this time."
Rachelle's Answer #2
"I am not going to be choosy regarding the opportunities given to me. I am happy with either option and am prepared to travel internationally or remain more local. Either way, I am more interested in my goal of working for Korean Air."
4.
What have you done to prepare yourself for a career in the airline industry?
It is crucial that you show the interviewer how engaged you are in a career in the airline industry. Perhaps you are taking some online customer service courses, reading books on a related topic, or interviewing friends and family who have worked in the industry. Give at least one example of how you are preparing yourself for a successful career with Korean Air. Show that you are proactive!

Rachelle's Answer #1
"I believe in being proactive, especially when it comes to my career and my future success with Korean Air. For that reason, I am currently reading through the blog on your company website. It is very informative and helped me to prepare for this interview today."
Rachelle's Answer #2
"I have prepared myself for a career in the airline industry by speaking extensively with my grandfather who is a recently retired pilot. He has shared with me many industry-related stories as well as tips and tricks of the trade. I look forward to learning even more through your extensive employee training and other resource provisions."
5.
Which aspect of this role do you feel you need the most training?
Your answer to this question will tell the interviewer a lot about your skill level and where you will need the most training. Keep your answer related to one of the tasks outlined in the job posting but ensure that you do not mention one of the must-have skills. For instance, if you are interviewing for a customer service representative position, you would not want to say that you need the most training in customer service related skills. Mention a computer system that you would not have used, or perhaps another internal process specific only to Korean Air. Be sure to add that you are confident in your ability to learn this skill quickly.

Rachelle's Answer #1
"I am confident in my skill level when it comes to the primary responsibilities of this role. What I believe I will need the most training in are your internal computer systems. I am tech savvy and confident that I will pick up on them quickly; however, they will be new to me."
Rachelle's Answer #2
"I love to learn new things, and so I am excited for the training I will receive at Korean Air. The area where I will need the most training will be with Software ABC. This position will be my first exposure to the program. I have already watched a few online tutorials and am confident I will pick it up quickly."
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