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Journeys Mock Interview

Question 2 of 32 for our Journeys Mock Interview

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Question 2 of 32

Journeys puts customer service first. How do you ensure that you always put the customers' needs first?

"I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."

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How to Answer: Journeys puts customer service first. How do you ensure that you always put the customers' needs first?

Advice and answer examples written specifically for a Journeys job interview.

  • 2. Journeys puts customer service first. How do you ensure that you always put the customers' needs first?

      How to Answer

      Retail environments are competitive, and business can go down with one honest mistake. Discuss with the interviewer how you ensure that your customers receive the best service from you.

      1st Answer Example

      "I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."

      2nd Answer Example

      "I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Treat others as you want to be treated. It's a good rule to live by."