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John Hancock Bond and Corporate Finance Group Interview Questions

To help you prepare for a John Hancock Bond and Corporate Finance Group job interview, here are 28 interview questions and answer examples.

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Question 1 of 28

If hired for this role at John Hancock Bond and Corporate Finance Group, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?

How to Answer

In the financial services field, you should have strong personal motivation to succeed in your work and your interviewer is asking this question to see what it is that make you tick while on the job. While being open and honest in how you stay motivated on the job, make sure that your answer doesn't include collecting a paycheck every week or two. While money is certainly a motivator in this field, make sure that you use it in an appropriate context if you decide to talk about the financial piece of this business as being a motivator. In the end, your interviewer is looking to get a sense of how he or she will be able to keep you hungry for more if you are hired for this role.

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28 John Hancock Bond and Corporate Finance Group Interview Questions & Answers

  • 1. If hired for this role at John Hancock Bond and Corporate Finance Group, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?

      How to Answer

      In the financial services field, you should have strong personal motivation to succeed in your work and your interviewer is asking this question to see what it is that make you tick while on the job. While being open and honest in how you stay motivated on the job, make sure that your answer doesn't include collecting a paycheck every week or two. While money is certainly a motivator in this field, make sure that you use it in an appropriate context if you decide to talk about the financial piece of this business as being a motivator. In the end, your interviewer is looking to get a sense of how he or she will be able to keep you hungry for more if you are hired for this role.

      1st Answer Example

      "I find myself the most motivated on the job when I am being challenged and when I can continue learning new things. From what I've learned in talking to others that currently work here at John Hancock, the fast paced environment and continuous changes in the industry would keep me very motivated in my work and you'd never have to question if I were truly enjoying and being motivated in my work."

      2nd Answer Example

      "At a young age, my father taught me to do what I love and love what I do and I know that as I approach the middle years of my career that I made the right career choice. The personal finance field has really blended my love of helping others succeed and my passion for statistics and computers. In this role with John Hancock, I'll be working with your clients everyday on helping them achieve financial success and that alone is all of the reason I need to get out of bed every morning."

  • 2. How can John Hancock motivate you on the job?

      How to Answer

      Every employer should know how each of their employees is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.

      1st Answer Example

      "I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."

      2nd Answer Example

      "I am a natural salesperson, so the best way to motivate me is through performance incentives. In my current position, I have been in the president's club for the past three consecutive years. I am highly motivated by the vacation that I am awarded annually."

  • 3. At John Hancock, our Financial Analysts have to often work under a tight deadline. Talk about a time you had to work under a tight deadline in the past. How did you handle that situation and what made it a success?

      How to Answer

      The financial field can sometimes be chaotic and stressful for analysts working on high-pressure deadlines and the work-life at John Hancock is no different. To test how you will perform in these situations if hired for this role, your interviewer will be looking to hear about a time where you did just that. No matter what the situation is that you discuss, be sure to show how you remained calm, focused, and on-task to get the job done. Try and stress how you are resourceful and willing to utilize a team effort if necessary.

      1st Answer Example

      "In my current role, I'm tasked with preparing some reports for our leadership team's bi-weekly meeting. Upon first taking that responsibility, I made sure that I kept myself organized during each work day and saving and prepping relevant information needed for their report. A couple of months ago, I was informed first thing in the morning that the meeting was being moved a week up to later that day due to some conflicts and vacation time for some of the team. Right away, I moved some things on my calendar to make this a top priority. From there, my regular organization of the materials needed made it easy for me to complete my job."

      2nd Answer Example

      "During my last semester of my MBA program last spring, I was nearing completion of my capstone project. The project was a case study of mergers within the manufacturing industry and was a great overall project to learn from. During the semester, my full-time job I was working to put myself through school was becoming much more demanding and parts of my project got postponed to a point where I was fearing not being able to complete it to the best of my abilities with the final due date approaching. Right away, I rearranged my work schedule to work half time and began plugging away at the final pieces of the project. To complete it, I had to sacrifice some outside weekend events with friends. While sad to do that at first, I learned some great lessons on time management, project management and sacrifice."

  • 4. What statistical analysis tools do you have experience working with?

      How to Answer

      As a successful and resourceful Data Analyst, your interviewer at John Hancock is expecting you to be knowledgeable and well-versed in the many tools available to you. In your answer, be sure to show diversity within particular programs like SAS and SPSS while also explaining that you are very proficient in Microsoft Excel. On top of the programs, talk about any experience you have with programming and database language like SQL and Python.

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  • 5. This position at John Hancock has generated a lot of interest from applicants. What do you feel is the one quality that sets you apart from others we are speaking with about this position?

      How to Answer

      This question is the perfect opportunity for you to highlight the one key quality that makes you the best person for this position, so be sure to really think about what this one quality is ahead of your interview. While there are many ways that you can take you answer to impress your interviewer and seal the deal for you in getting the job, be sure to avoid making assumptions about the other candidates in your answer. As well, be sure to avoid anything in your answer that points to this job being convenient for you personally or the fact that you'll be getting compensated for this work. Those are quick ways for you to go to the bottom of the candidate ranking list.

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  • 6. At John Hancock, our clients are the lifeblood of our business and we do everything in our power to make them happy. What does the term customer service mean to you in your work?

      How to Answer

      No matter what position you are interviewing for at John Hancock, your interviewer is looking to hear what customer service means to you in your work and how you apply that philosophy in your everyday work life. In essence, they want to hear your story as to why solid customer service is important to you. Prior to your interviewer, be sure to really think about this question to apply what is important to you in how you go about your work. Whether you talk about problem-solving or making people happy, this should be reflected in the work that you do.

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  • 7. How would you define what working capital is for a company and what does its measurement mean?

      How to Answer

      As a Financial Analyst with John Hancock, you will be asked to help measure working capital of organizations. In your definition that you provide to your interviewer, ensure that you give them at least the basic definition of the calculation being current assets minus current liabilities. Then, talk about real situations that you've used the measurement to make critical decisions in the work that you've done in the past. This will confirm with your interviewer that you have the ability to use the measurement in this job.

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  • 8. If you were having an interaction with a client here at John Hancock Bond and Corporate Finance Group and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

      How to Answer

      As the forward-facing client services representative with John Hancock, you may be asked serious financial or market-related questions that either don't know or aren't qualified to answer. In those situations, you will be expected to explain to the customer how that question will be answered and then deliver a timeline on when it can be answered. In the end, the customer wants to know the clear path to ease their mind and it will be your job to do just that.

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  • 9. Give an example of a time that you had to resolve a difficult situation with a client or customer. What were the keys to coming to a successful solution?

      How to Answer

      In a front-facing role with John Hancock Bond and Corporate Finance Group where you will be interacting with clients on a daily basis, your interviewer wants to be ensured that you have the skills to resolve client issues with ease and they'll look to do so with this question. In your answer, let your interviewer know that you can take ownership of any situation by talking about a specific time where you did what was necessary to alleviate a difficult situation with a client. Talk about the resources that you used and your interpersonal skills that helped turn a potentially bad situation into a successful one.

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  • 10. In this role as a Risk Analyst with John Hancock Bond and Corporate Finance Group, you will be expected to be the expert on changes in financial regulations that impact our business. How do you keep yourself up to speed on these changes currently?

      How to Answer

      In a rapidly changing field like finance, you are expected to keep up with the changes at the snap of a finger and to gauge your ability to do this, your interviewer will be looking to hear that you will have the resources needed. Talk about the groups or publications that you belong to where you get imperative news on the field. If possible, use an example of a time where you shed light to your organization on a new risk from one of those publications. As well, don't hesitate to mention that you enjoy reading and learning new things in the field.

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  • 11. Pretend an old friend just awoke from a coma that lasted over 30 years. How would you describe the internet to them?

      How to Answer

      A common tactic used in interviews for Risk Analysts is making you think on your feet. This brain teaser question, or any similar to it, will judge your thoughts processes to come up with an answer rather than what your final answer is as this is a very open ended question. As you provide an answer to this question, make sure that you explain why you are coming up with your answer and your thought process behind them. A solid thought process on your end shows that you can be analytical and while creatively solving problems using your critical thinking skills.

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  • 12. In your experience as a Financial Analyst, what do you feel is the best metric to gauge a company's future stock performance?

      How to Answer

      As a Financial Analyst with John Hancock, you will be relied upon by clients to provide the best risk and reward opportunities for them to have the most successful investments While there are many great metrics to use and no right answer for this question, your interviewer will be looking to hear that you are confident in why the metric is important by talking about the details of it. The confidence that you project to your interviewer will carry over to your work with clients and your interviewer will be keying in on this aspect of you answer.

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  • 13. If you noticed that a company's balance sheet was showing increased amounts of accounts receivables, what future impacts to that company would you consider to be feasible?

      How to Answer

      At the root of this question, your interview will be looking to hear that you understand how the different lines on a company's balance sheet are related to each other. In your answer, be sure to point out your understanding of this as your job as an analyst with John Hancock will rely on your ability to do so.

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  • 14. How do you stay on top of new trends in the financial services industry?

      How to Answer

      The interviewer would like to know that your passion for financial services goes beyond your work hours. Do you keep on top of industry news and trends on your off time? Assure the interviewer that you are well immersed in the industry.

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  • 15. We are looking for the most motivated individuals to join the team here at John Hancock Bond and Corprate Finance Group. Where would you like your career to take you in the next five to ten years?

      How to Answer

      This common interview question put you in a tough spot where you should talk about your ultimate career goals while also balancing the needs of the position that you are interviewing for and the needs of John Hancock Bond and Finance Group. Prior to your interviewer, try to research the job and John Hancock Bond andorate Finance Group to the point where you can match your career goals with the John Hancock Bond and Finance Group offers. While your interviewer is looking for a long-term fit for the position they are interviewing you for, it is okay to set your sights higher as long as your goals meet that of the organization's goals. If at all possible during your answer, point out that long-term success with John Hancock Bond andorate Finance Group is vitally important to you.

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  • 16. We pride ourselves on teamwork here at John Hancock Bond and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?

      How to Answer

      At the heart of this question falls your interviewers need to determine how well you will work with others on the team at John Hancock. You will be working with high level advisors and managers that are under a lot of pressure to perform in their jobs and your communications with them will either alleviate some of that stress or add to it. To ensure that your interviewer walks away from your conversation knowing that you are a team player that keeps the end goals of the company in mind, focus your answer on your effective communication skills, your knowledge of everyone's role on the team and your knowledge of what your role on the team will be.

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  • 17. Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?

      How to Answer

      At the heart of this question, your interviewer is looking to hear how you use solid interpersonal and relationship building skills to diffuse a difficult situation with a coworker when on the job. No matter what situation that you talk about, make sure to focus your answer on a positive mindset and the steps that you walked through to turn a potentially hazardous situation into a good one. As well, talk about lessons learned from that situation that you keep with you to this day on the job.

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  • 18. To get a sense of how you will handle internal auditing processes here at John Hancock Bond and Corporate Finance Group, what do you feel are important tasks to do once an audit is finished?

      How to Answer

      You and your interviewer both know that the work isn't completed the moment that an audit has been completed and for this question, your interviewer is looking to hear what items you feel are a top priority in ensuring that the audit has a long-lasting impact. As you answer this question, be sure to discuss any unique tasks that you feel are a priority and value that you can bring to the team at John Hancock by talking about how they've been useful to others you've worked within the past.

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  • 19. When it comes to financial services, which focus do you find the most rewarding?

      How to Answer

      There are so many areas of focus when it comes to financial services. Talk to the interviewer about the areas of finance that you enjoy working on the most. Be sure to acknowledge some areas of focus within John Hancock Bond and Corporate Finance Group when you answer this question.

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  • 20. Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?

      How to Answer

      For this question, your interviewer is looking to test your ability to be analytical and resourceful in a specific situation where you had to dig further to solve a problem. Prior to your interview, try to think of a time in the past where you encountered this specific situation and talk through it by laying out the problem and walking through the step-by-step approach you took to solve the problem. Try to be as detailed as you can as you explain how you thought the problem out and worked hard to use the resources you could to help solve the problem. Your interviewer will be relying on these fine details to truly see how you will perform on the job with John Hancock.

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  • 21. What is the most attractive thing in your eyes about this role with John Hancock Bond?

      How to Answer

      For this question, your interviewer is looking to gain insight into what you know and like about John Hancock and how they will be able to help you meet your career goals. In your answer, try and stay focused on the alignment of your values with the organization's values and demonstrate that you've done your research on John Hancock and the job you are interviewing for. To try and maintain positivity in your answer, try not to talk bad about a previous employer as that can make you sound like a difficult employee and raise a red flag for your interviewer.

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  • 22. In this role with John Hancock Bond and Corporate Finance Group, we will rely on your organized and methodical approach to provide financial analysis reporting. What does your current reporting process consist of?

      How to Answer

      Providing the clients of John Hancock Bond andorate Finance Group with detailed reports will be a key part of this position and your interviewer will be looking to gauge your ability to be organized and detailed while also utilizing your critical thinking skills to provide the best reports possible. In your answer, keep a focus on the techniques and tools that you use to do your job in ensuring that clients are receiving the most accurate and detailed reports possible. As well, let your interviewer know that you are willing to learn new ways and new technologies to help onboard yourself to their team quicker.

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  • 23. Our auditing process here at John Hancock Bond and Corporate Finance Group is very detailed. Can you walk me through your typical audit workflow in your current role?

      How to Answer

      For this question, your interviewer will be looking to gain insight into a couple different areas that you would bring to their team. First, they'll be looking to see that you have a firm grasp of what a solid auditing process looks like. Next, they'll be looking to see that you have the ability to communicate in a manner that is effective with the people that you'll be working closely with. Last, they'll be looking to hear that you have the critical thinking skills that are necessary to succeed in an auditing role in the financial field. As you answer this question, try to check off all three boxes for your interviewer.

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  • 24. At John Hancock, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

      How to Answer

      In the financial services industry, overall client experience is a major predictor of business growth and the team at John Hancock Bond andorate Finance Group takes the overall client experience seriously. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer.

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  • 25. If hired for this position at John Hancock, what factors would you consider part as part of an organization's long-term liability?

      How to Answer

      To begin for this question, make sure that you can define a long-term liability as obligations that are due beyond one year and into the future. Then, consider major factors like bonds, mortgages, leases and other items that factor in to an organization's long-term liability. Last, try to explain why the measurement of long-term liabilities are important is an important factor in considering the overall financial health of an organiation.

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  • 26. Have you ever run into a situation where a company had a positive cash flow but was still in critical financial trouble?

      How to Answer

      At the heart of this question, your interviewer is looking to dive in and take a look at your critical thinking skills. While positive cash flow is usually a very good sign of a company's overall ability to settle its debts and handle future financial challenges, there are some situations where all isn't as it seems when looking at a company with a positive cash flow. Whether you have run into this situation or not, it is important for you to point out that you are aware of situations where a positive cash flow can be misleading.

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  • 27. In working with financial data here at John Hancock, what are the steps you would take in the data validation process as part of your work?

      How to Answer

      Your job as a detailed and proficient Data Analyst requires you to take proper steps in the data validation process to ensure that data used is accurate and clean. Bad data in the financial industry can have a costly impact and your job will be to ensure that doesn't happen. For your answer to this question, discuss the importance and your method for both data screening and data verification as part of the validation process. Also, be sure to talk about any programs that you utilize during the validation process.

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  • 28. Among the common issues that are faced by Data Analysts in their work, which one or two problems do you feel really challenge analysts in the financial industry?

      How to Answer

      While the challenges faced by general data analysts makes for a pretty long generalized list, this question is allowing your interviewer the chance to see your critical thinking skills by having you talk about which challenges you feel will be critical in the financial field. While there isn't necessarily a right or wrong answer in this question, make sure that you are able to speak intelligently about your answer and provide ways with how you can meet the challenges in your work with John Hancock Finance Group.

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