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Jackson Hewitt Interview

26 Questions and Answers Written by Ryan Brunner

Written on September 26th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 26
During our busy season here at Jackson Hewitt, the demand of clients under tight deadlines can create a great deal of pressure on our team. How do you work effectively under high pressure situations?
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How to Answer
As the ebbs and flows of tax season culminate each year in the spring when workload and stresses are at their highest, your interviewer will be looking to hear that you are able to handle the stress of tight deadlines and worried clients by handling your work in a methodical and planned manner. Talk about your ability to multitask and prioritize your work to meet tight deadlines. Be sure to also talk about the importance of taking care of yourself mentally outside of work and explain how you do this.

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Question 2 of 26
At Jackson Hewitt, we often work with both small and large businesses on their tax preparation. What common deductions would you recommend for small businesses?
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How to Answer
As a trusted adviser at Jackson Hewitt, you will be relied upon by clients to help them find every way possible to minimize their tax burden. To prove your expertise to your interviewer, try to talk about one or two common tax deductions that are often overlooked by small businesses. Explain why the deduction is important to consider and what impact that can have on a future client you would be working with in this role.

Question 3 of 26
At Jackson Hewitt, our clients look to us to help find new and creative ways to save tax dollars. Have you ever had a unique situation where you helped an organization save tax dollars through your work and insight?
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How to Answer
Jackson Hewitt is a trusted advisor to their clients on their corporate and small business taxes and your potential work in this position will put you in a position to be creative with your clients. Prior to your interview, think of a time in your work history where you can demonstrate the situation for the organization and came up with a creative tax savings solution for them. Upon answering this question, make sure that your interviewer walks away from your time together knowing that you have the ability to create solutions for clients that make a real difference.

Question 4 of 26
What customer service skills would you be able to bring as a tax preparer for the clients here at Jackson Hewitt? Why is providing strong customer service important to you?
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How to Answer
Jackson Hewitt works hand in hand with businesses in their financial worlds and you as a consultant will be expected to provide great customer service to clients. In tax preparation, customer service comes in your ability to communicate and pay attention to detail to give the clients the best value and cost savings possible. For your answer, give your own personal touch to describe your customer service skills that you would bring to the team at Jackson Hewitt and don't hesitate to give any personal examples from your work history that demonstrate those skills.

Question 5 of 26
Being successful in consulting and working here at Jackson Hewitt requires the ability to work effectively with Type A personalities. What are your experiences in working with this personality and how did you make the relationships a success?
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How to Answer
To first understand this question, it is important that you know that Type A personalities are exemplified by being competitive, motivated, organized and goal driven, among many other traits. These traits often lead to success in high level roles within organizations and your chances of working with this personality type are high. Think of a time you worked with a typical Type A personality and explain the methods you used to ensure that you had a sound and successful working relationship. Make sure that your interview walks away knowing that you can work effectively with difficultly driven individuals with high expectations.

Questions 6 through 26
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Author of Jackson Hewitt Answers and Questions

Ryan Brunner
Ryan has over 10 years of experience interviewing candidates in the healthcare, public service, and private manufacturing/distribution industries. Ryan has a long track record of recruiting, interviewing and hiring candidates at all levels of the organizations that he has recruited for. These include entry-level workers, professional workers, physicians and executive level leaders. Ryan has created and worked with many interviewing formats in the industries that he has recruited for and has reviewed resumes and cover letter's for all of the positions he has recruited for.
Published: 09/26/2019

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