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Hays Travel Mock Interview

Question 2 of 30 for our Hays Travel Mock Interview

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Question 2 of 30

What was the most significant change you have had to deal with in your travel career?

"The biggest shift for me in my travel career was the introduction and fast growth of online travel services such as Expedia and TripAdvisor. It seemed as though our roles as travel agents were now automated. Once I was able to shift and decided where the value-add was for my clients to continue seeing me in person for their travel needs, I was able to effectively compete and also overcome objections and challenges presented to me from my client base."

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How to Answer: What was the most significant change you have had to deal with in your travel career?

Advice and answer examples written specifically for a Hays Travel job interview.

  • 2. What was the most significant change you have had to deal with in your travel career?

      How to Answer

      The interviewer would like to know the types of challenges you have had to face in your career within the travel industry. You need to show the interviewer that you can remain productive in the face of change and that you are resilient. Assure the interviewer that you can adapt to significant changes in a professional manner.

      1st Answer Example

      "The biggest shift for me in my travel career was the introduction and fast growth of online travel services such as Expedia and TripAdvisor. It seemed as though our roles as travel agents were now automated. Once I was able to shift and decided where the value-add was for my clients to continue seeing me in person for their travel needs, I was able to effectively compete and also overcome objections and challenges presented to me from my client base."

      2nd Answer Example

      "I went through a large change last year when our company purchases another small travel competitor. We integrated systems, some staff, and a few policies. The corporate head office did the best they could to make the change a smooth one; however, there were significant challenges. The situation taught me more about workplace resilience, patience, and endurance."