"Recently we received a project from a client that required my department to collaborate with a rival department within marketing. It was up to me to ensure that everyone worked smoothly together. The other departments' manager and I decided to start with a team building night out, and that helped a lot. Once everyone was able to find common ground, we could focus on the task at hand."

"I had an issue with my manager a few years ago because we disagreed on the course of action to take on a project that was going sideways. The discussion started to heat up, so I quickly let her know that I thought it was best we think about our course of action overnight, and book a formal meeting to discuss the challenges. We scheduled a meeting for the following day and were able to resolve the issue. In the end, she told me she appreciated my conflict management skills, my professional awareness and personal maturity surrounding the situation."