Practice 32 City Beach interview questions covering retail passion, brand knowledge, and customer service scenarios.
Question 16 of 32
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."

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Anonymous Answer
During my employment at a restaurant, a man ordered quite a few subs, which required a few bags. He was in a wheelchair and was struggling to manage. I offered to help take them to his car. He accepted and was very gracious.

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Excellent! You saw a customers' need and didn't hesitate to go above and beyond expectations.
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Written by Rachelle Enns
32 Questions & Answers • City Beach

By Rachelle

By Rachelle