Top 25 Cashier Interview Questions and Answers

Top
1. Have you ever bickered to coworkers about management in the past? If so, what did they do wrong?
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Best Answer
I work for the company. I believe you should follow all rules.
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2.
No I have not because I think management has rules in place to protect the company and the employees.
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3.
I believe it is wrong to bicker about management and the policies that are in place are there to benefit the company and the employees as well.
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4.
Absolutely not, because company policies are in place for a reason, and by disrespecting management, you are essentially disrespecting the company you work for, and this negative attitude can lead to poor customer service and impact performance on the job.
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5.
Absolutely no, Company policies are in place by purpose, by derespeting them it means you dispecting the itself.
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2. During your last employment, did you ever call off work? What were your reasons?
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Best Answer
Yes, Family responsibilities I was getting married.
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3. How comfortable are you checking IDs for a purchase of alcohol even if the customer looks to be in his mid 30s?
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Top Answer
I am very comfortable checking IDs because its my job even if how old the customer is.
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Second Best
Im very comfortable to check their Id's.Its my job even if the customer looks older.
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3.
I would feel very comfortable asking the question. I would rather be safe than sorry.
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4.
I will still ask for their ID's...because its not based on the looks, what important is to make sure they are in the right age.
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5.
You can ask them in a nice way..some word that not offended.
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6.
I will no sell because alcohol is not good.
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7.
I'm very comfortable to check there IDs.even there old.
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8.
First I have to ask nice special with the customer.to purchase of alcohol.
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9.
I am very comfortable because I don't know how old the person really is.
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10.
How to work cashier position.
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4. Have you ever been tardy for work before?
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Best Answer
Yes,I called to let my employer to know that I would be late.
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2.
Yes. I called to let my employer know that I would be late.
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5. What past experiences do you have that demonstrate your ability to work as a cashier?
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Top Answer
While I have no formal job experience, I have completed fund raisers for band for many years collecting money and making change for anything from car washes to selling food when he host a show.
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Second Best
I have worked in supermarket and have cashier and customer service expierience.
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3.
When i was sumwre 15 yearz old i used 2work in my aunties shop it was quite big and i used to handle alot ov money nd i thnk dats quite enough xperience to get me this job
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4.
Have a degree in accounting and banking.
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5.
I have a degree.
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6.
Ability to take control of work.
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7.
I have had experience working at the register and I have had to accept payments for products.
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8.
Ability to work as a cashier was past my experiences was purchase with customer.
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9.
I owned my own business I handled money credit and I am honest. I worked 35 years in business.
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10.
My last job dealt with the public from time to time I had to settle disputes with the customers on behalf of the company and I also handled petty cash of the comapny.
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6. Have you ever been convicted of a felony?
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Best Answer
No I do not have any convictions or a record of a felony.
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2.
No I have never been convicted of a felony neither do I have a record of any felony.
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7. Are you okay following our company guidelines and rules even though they may differ from your past employment?
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Top Answer
Yes as a matter of fact I expect your company to have different guidelines and rules to follow. I am quite flexible and willing to cooperate..
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Second Best
Yes, I'm
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3.
Yes, of course i'm quite flexible to cooperate with your company..
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4.
Absolutely. As an employee I am a representative of your company, and this includes following company guidelines.
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5.
Yes as a matter of fact I expect your company to have different guidelines and rules to follow. I am quite flexible and willing to cooperate.
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6.
I follow all rules of the company.
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7.
Yes I do,As an employee I am representative of your company this include following company guidelines as well.
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8. Are you interviewing for any positions at other retail locations?
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Best Answer
Yes,They will be useful if I am not selected here,I know I am not the best , so I must apply for vacant positions at other retail location.
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2.
No, I am interested in working here out of personal interest and convenience.
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9. Are you okay working a 40 hour week?
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Best Answer
Yes I am and I would prefer working that many hours per week.
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10. How well did you get a long with management at your past employment?
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Best Answer
My relationship with management remained professional and courteous. I would say that we got along quite well.
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2.
I got along with management very well. It was not an unusual friendship but based upon respect.
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3.
Staying focused and executing my duties in proffessional manner.
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4.
I got along well with management. Our relationship was professional and we always spoke courteously to one another.
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5.
I would say that we get along quite well. My relationship with management remained professional and courteous.
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11. If a coworker calls in sick, and you realize you will have long lines all afternoon, how would you handle this?
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Best Answer
You dont have any choice to releave his/her work.
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2.
Working Hard and asking the manager if it is possible to call another co-worker in to cover the other persons shift.
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3.
Working hard to make sure all customers are being taken care of we would work as a team to get it done.
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4.
Work hard, asking the management if its possible to call onather co-worker to cover the person shift.
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12. What are you passionate about?
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13. Here is a scenario question, If a customer asks for a discount on a gallon of milk, what do you tell them?
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Top Answer
You tell them you cannot do that. If they keep bugging you about it, I look them in the eye and say I am not willing to steal from my employer. If its a bigger issue like the milk is bad or close and they're are not better milks available I ask if they would like to talk to my supervisor (someone who can actually do something)
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Second Best
I would mention any other discounts that may be available for other sizes of milk and then offer to let her know of any upcoming discounts on milk.
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3.
I would explain to them that I am not able to make that call and call a supervisor.
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4.
I am not allow for this thing please ask my supervisor he can help you.
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5.
I will tell him I cant do anything about it and when keeps on pressuring me I will tell him to see my supervisor he is the right person to contact.
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6.
Sorry but today we got different product in promotion.
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14. If you receive a 100 dollar bill for a 23.51 order, explain to me how you would add up the change and hand it to the customer?
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Best Answer
I would give her $76.49 back I would give her 49 cents than count her change back up to 100
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2.
You total bill is 23.51 i received 100 dollar..your change is...
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3.
Give back .49 then 76 dollars.
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15. How many days did you call in sick at your last job?
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Best Answer
2 8-hour days
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16. Have you ever handled cash in large transactions?
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Best Answer
have you ever handled cash in large transactions?
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2.
Yes while working in a retail store I have had to handle large transactions.
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3.
Yes. I am a payroll clerk and I need cash for business transactions.
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4.
Yes I also do bookkeeping at my job.
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5.
Yes I also do bookkeeping at my job.
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17. What are your plans for the future?
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Best Answer
My plans for the future would be to obtain my masters in Criminal Justice and working in the NYPD as a forensic examiner or branching off into working in the special victims unit.
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2.
To learn more and more and sucessful in the life.
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3.
My long-term goal is to continue learning and receive master's degree but this will be in several years, and for a short-perspective my goal is to gain as much experience from the work as possible and strive becoming a proffecional in what you do. I enjoy communication with customers and the direction I'm going through is really very interesting for me
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4.
Become succesful for my choosen field.
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18. What cash handling experience do you have?
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Top Answer
Ability to handle cash as I have worked as a cashier, Ability to communicate, My greatest strength is my organizational skills and time management.
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Second Best
What your strengths?
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3.
: Have you ever been tardy for work before
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4.
A couple of years.
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5.
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6.
Good character.
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7.
I have had the experience to handle the petty cash of the business.
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8.
Monetary exchange,
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19. At our company, we have three strikes for money being over or minus 10 dollars, are you okay handling that pressure of keeping your drawer within 10 dollars?
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Best Answer
Most definitely, as a matter of fact at my current job I have maintained my drawer within three dollars.
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2.
Yes. I have cash office experience.
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3.
Off course but there will be no pressure because I have over 10 years experience in being a cahier.
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20. Why do you need this job at our store?
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21. Are store is non-stop ringing customers out, can you keep up in a fast paced environment for 4 hours without a break?
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Best Answer
Yes i am able to keep up with the fast pace and work a standard set of hours before having a break.
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22. Your resume says you've only stayed at your last job for 3 months, explain to me why you did not stay longer?
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Best Answer
Had a family emergency back home in my ccountry.
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23. Do you take pride in your work?
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24. How will you stay composed if an angry customer wants to return a product but does not realize there is a return cashier for just that purpose?
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Best Answer
I would apologize to customer and walk her over to where somebody can help her.
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2.
Calm her/He down by apologizing and take the customer through a return cashier.
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3.
Calm her down by apologizing and then show her where the return cashier is.
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4.
I would inform them and show them where they need to go.
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25. If a customer's bag ripped right after their purchase, and their jar of mustard broke open, what would you do?
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Top Answer
I would tell them to get a new one and pay half price or tell my manger,
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Second Best
I will replace it. i will tell my supervisor.
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3.
I would replace the jar of mustard in a new bag then clean up the spill.
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4.
Replace that jar or mustard.
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5.
help the customer out and clean up the mess
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6.
I would replace it and for the customer if she/ he could pay a half price, tell the manager.
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Cashier
Job Satisfaction
Interview Difficulty
Hours per Week
55%
Average
37 Hrs/Wk

In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a Barcode positioned somewhere on the item. This is done by the use of laser technology. After all of the goods have been scanned, the cashier then collects the payment (in cash, check and/or by credit/debit card) for the goods or services exchanged, records the amount received, makes change, and issues receipts or tickets to customers. Cashiers will record amounts received and may prepare reports of transactions, reads and record totals shown on cash register tape and verify against cash on hand. A cashier may be required to know value and features of items for which money is received; may...

Source: http://en.wikipedia.org/wiki/Cashier Last Updated: March 13, 2014, 9:12 pm
Education Requirements

Cashiers are usually trained on the job. There are typically no formal educational requirements.

Work Environment

Most cashiers work indoors, usually in retail establishments such as supermarkets, department stores, and restaurants.

Cashier Career Reviews

Learn what a career as a Cashier is really like. Read our anonymous reviews!