Top 25

Cashier Interview Questions

1. Are you okay following our company guidelines and rules even though they may differ from your past employment?
Next Interview Question  

In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a Barcode positioned somewhere on the item. This is done by the use of laser technology. After all of the goods have been scanned, the cashier then collects the payment (in cash, check and/or by credit/debit card) for the goods or services exchanged, records the amount received, makes change, and issues receipts or tickets to customers. Cashiers...
Source: wikipedia.org/wiki/Cashier

Cashier Interview Questions

2 of 26

Have you ever been tardy for work before?

User Submitted Interview Answers

1.
Yes,I called to let my employer to know that I would be late.
 
2.
I have never been tardy for work before.
 
3.
Yes. I called to let my employer know that I would be late.
 
4.
No I usually like to be puntual at work unless I am sick that is not usual.
 
5.
Yes, very rarely, and call in advance that I will be so.
 
6.
I would have to say probably once, the traffic was backed up because I witnessed an accident.
 
7.
I have never been tardy for work before.
 
8.
Maybe once but only by a minute.
 
9.
I always schedule time for working correctly.
 
10.
Never, I am a very punctual person.
 

Contributors

Contributing Author
Ryan Brown
Founder of Mockquestions.com


Grow your Network
Become a Contributor

Question
#3 of 26

Has a large amount of money ever come up missing at your past employment?

User Submitted Interview Answers

1.
No that has never happened.
 
2.
No I have never had that happen in any company that I have worked for.
 
3.
No large amount of money has ever come up missing in my previous employment.
 
4.
I have not been employed, this would be my first job.
 
5.
Yes. I however was not the cashier on shift at the time.
 
6.
A large amount of money has never come up missing at my past employment.
 
7.
No never, I recount 2 times back to myself and to the customer.
 
8.
Not out of my cash drawer, I am very secure with my area.
 
9.
Yes, and auditors were called in but as I was not involved and I was without guilt my conscience was clear. However the good outcome that came from it was that new procedures were put into play to help protect others in future.
 
10.
No and if it ever comes up missing any at alibi knew it wouldn't be because of me because I know how to handle money and im comfortable handling it.
 

Question
#4 of 26

Have you ever complained to coworkers about management in the past? If so, what did they do wrong?

User Submitted Interview Answers

1.
I work for the company. I believe you should follow all rules.
 
2.
No I have not because I think management has rules in place to protect the company and the employees.
 
3.
I believe it is wrong to bicker about management and the policies that are in place are there to benefit the company and the employees as well.
 
4.
Absolutely not, because company policies are in place for a reason, and by disrespecting management, you are essentially disrespecting the company you work for, and this negative attitude can lead to poor customer service and impact performance on the job.
 
5.
Absolutely no, Company policies are in place by purpose, by derespeting them it means you dispecting the itself.
 
6.
No because I never worked wit any other co workers.
 
7.
I have never bickered to my coworkers in the past, and I always concentrate to work and smile with my colleague.
 
8.
No,It does tend to be that both people can have a sense of wrong but there is room for correction if this becomes a team effeort and given tacfully.
 
9.
Yes. I was accused of being unreliable because I had asked for a few weekends off. I worked every weekend and had Monday and Tuesday off. I did not ask for more than 2 days off, I just requested to work Monday and Tuesday instead of Saturday and Sunday. I was told I was unreliable, even though I had never missed a day of work except in inclement weather.
 
10.
Yes, our one manager is not tactful.
 

Education Requirements

Cashiers are usually trained on the job. There are typically no formal educational requirements.

Question
#5 of 26

How well did you get along with management at your past employment?

User Submitted Interview Answers

1.
My relationship with management remained professional and courteous. I would say that we got along quite well.
 
2.
I got along with management very well. It was not an unusual friendship but based upon respect.
 
3.
Staying focused and executing my duties in proffessional manner.
 
4.
I got along well with management. Our relationship was professional and we always spoke courteously to one another.
 
5.
I would say that we get along quite well. My relationship with management remained professional and courteous.
 
6.
I got along well with management I enjoyed their teaching ability they were very good at their job and I respected that.
 
7.
I had a great relationshmwith management, was able to discuss issues and r drive feedback from them.
 
8.
We talked every time we were at work, I work well under management.
 
9.
I worked with my all abilities.
 
10.
Fine, there was no much to any conflict with management.
 

Question
#6 of 26

If you receive a 100 dollar bill for a 23.51 order, explain to me how you would add up the change and hand it to the customer?

User Submitted Interview Answers

1.
You total bill is 23.51 i received 100 dollar..your change is...
 
2.
Give back .49 then 76 dollars.
 
3.
I would give her $76.49 back I would give her 49 cents than count her change back up to 100
 
4.
I would subtract 23.51 from the 100 dollar bill and the remaining amout would be the change for the customer.
 
5.
I would first make up the 49 cents to make 24 dollars even then next is 6 dollars to make 30 then an even 70 dollars making in total of 76.49 change. Would give the change in this order back to the customer.
 
6.
I would hand the customer, seven-six dollars,1-quarter,1-nickel,2dimes,4pennies.
 
7.
I would subtract the 23 dollars ad 52 cents from the 100 dollars and give the change of 76 dollars and 49 cents.
 
8.
I would return their change of 76.49$
 
9.
I would give them one $50 bill, one $20 bill, one $5 bill, one quarter, two dimes, and 4 pennies.
 
10.
50 dollar bill, 20 dollar, 5 dollar, 1 dollar, 1 quarter, 2dimes, 4pennies.
 

Work Environment

Most cashiers work indoors, usually in retail establishments such as supermarkets, department stores, and restaurants.

Question
#7 of 26

If a coworker calls in sick, and you realize you will have long lines all afternoon, how would you handle this?

User Submitted Interview Answers

1.
I would work even faster and work as smoothly as I can to help each customer and let my employer know that a cashier called in so that they are aware of what is going on.
 
2.
I shall handle it as it comes and if there is a need in which I might need help I will ahead of time let them know about the sick coworker and play it by ear.
 
3.
You dont have any choice to releave his/her work.
 
4.
Working Hard and asking the manager if it is possible to call another co-worker in to cover the other persons shift.
 
5.
Working hard to make sure all customers are being taken care of we would work as a team to get it done.
 
6.
Work hard, asking the management if its possible to call onather co-worker to cover the person shift.
 
7.
I will see how I can help the management and maintain the efficient work pace.
 
8.
I would make sure there will be other cashiers on the lines and work more efficiently and quickly.
 
9.
Calmy and try to move quickly.
 
10.
I will take on extra time in case a coworker who have a bad health is not to work.
 

Question
#8 of 26

How comfortable are you checking IDs for a purchase of alcohol even if the customer looks to be in his mid 30s?

User Submitted Interview Answers

1.
I am very comfortable checking IDs because its my job even if how old the customer is.
 
2.
Im very comfortable to check their Id's.Its my job even if the customer looks older.
 
3.
I would feel very comfortable asking the question. I would rather be safe than sorry.
 
4.
I will still ask for their ID's...because its not based on the looks, what important is to make sure they are in the right age.
 
5.
You can ask them in a nice way..some word that not offended.
 
6.
I will no sell because alcohol is not good.
 
7.
I'm very comfortable to check there IDs.even there old.
 
8.
First I have to ask nice special with the customer.to purchase of alcohol.
 
9.
I am very comfortable because I don't know how old the person really is.
 
10.
How to work cashier position.
 

Question
#9 of 26

Our store is non-stop ringing customers out, can you keep up in a fast paced environment for 4 hours without a break?

User Submitted Interview Answers

1.
Yes i am able to keep up with the fast pace and work a standard set of hours before having a break.
 
2.
I believe that I am capable of dealing with this task because I am able to work under a lot of pressure.
 
3.
Yes, I have worked in fast food for the past 3 years, so I am very used to working in a fast paced environment with few breaks.
 
4.
Yes, I tend to do better in an environment that is fast paced and things have to be done constantly.
 
5.
Definitely Sir! My work is my passion and I love my job and in such a fast paced environment it is required to keep that stamina to come up to the expectation of the management.
 
6.
Yes, I can keep up in a fast paced environment without a break.
 
7.
Yes. I work very quickly and efficiently.
 
8.
Yes, I am always happy to face new challenge.
 
9.
Yes that would be fine, I prefer working fast paced.
 
10.
Yes to do what I need to do to provide a nice environment for the customer.
 

Question
#10 of 26

How dependent of a person are you?

User Submitted Interview Answers

1.
I am independent person with a capability of taking task or challenges and able to solver in a professional way.
 
2.
Not dependent until or unless really need for second opinion.
 
3.
I am Independent person, I like to do my own things with consulting any one, Yes am a team player but I can work on my own.
 
4.
Very dependent, I always try to do my best anyway.
 
5.
Relax, smile when I work.
 
6.
I am a very dependable person I will always try to give you my all and faithful to the position that has been assigned to me.
 
7.
I am good with my work and I just think and also believe in that I can do my best in each of my task.
 
8.
Its nice to have help, but I am just as comfortable working on my own.
 
9.
I am very dependable and will help out as much as I am needed.
 
10.
I can work independently when needed and will ask for help if needed. Otherwise, I do not need to be dependent all the time.
 

Top 10 Cashier
Interview Questions

Top 10 Cashier interview questions, voted as the best by our users. Created on February 22nd, 2016

Question
#11 of 26

What past experiences do you have that demonstrate your ability to work as a cashier?

User Submitted Interview Answers

1.
While I have no formal job experience, I have completed fund raisers for band for many years collecting money and making change for anything from car washes to selling food when he host a show.
 
2.
I have worked in supermarket and have cashier and customer service expierience.
 
3.
I have really good people skills and have a very easy time engaging and communicating to people or in this case customers.
 
4.
When i was sumwre 15 yearz old i used 2work in my aunties shop it was quite big and i used to handle alot ov money nd i thnk dats quite enough xperience to get me this job
 
5.
Have a degree in accounting and banking.
 
6.
I have a degree.
 
7.
Ability to take control of work.
 
8.
I have had experience working at the register and I have had to accept payments for products.
 
9.
Ability to work as a cashier was past my experiences was purchase with customer.
 
10.
I owned my own business I handled money credit and I am honest. I worked 35 years in business.
 

Question
#12 of 26

Are you okay working a 40 hour week?

User Submitted Interview Answers

1.
Yes I am and I would prefer working that many hours per week.
 
2.
Yes, my ideal hours would range between 30 and 40 hours per week.
 
3.
Yes, my ideally, my hours would range from 30 to 40 hours a week.
 
4.
Yes I am very flexible when it comes to working hours so 40 hours would not be a problem at all.
 
5.
Yes I am perfectly fine with the hours, I love to keep myself busy.
 
6.
I would try my best to meet that expectation, but seeing as how this would be my first job, I would let you know after the first week whether or not I can handle so many hours.
 
7.
I am ready to work 40 hour week.
 
8.
Yes, if the need requires it.
 
9.
No I am not okay with this, because I am a student so I would only like to work as a part time job.
 
10.
Yes I would love to have the hours!
 

Question
#13 of 26

Here is a scenario question, If a customer asks for a discount on a gallon of milk, what do you tell them?

User Submitted Interview Answers

1.
You tell them you cannot do that. If they keep bugging you about it, I look them in the eye and say I am not willing to steal from my employer. If its a bigger issue like the milk is bad or close and they're are not better milks available I ask if they would like to talk to my supervisor (someone who can actually do something)
 
2.
I would mention any other discounts that may be available for other sizes of milk and then offer to let her know of any upcoming discounts on milk.
 
3.
I would explain to them that I am not able to make that call and call a supervisor.
 
4.
I am not allow for this thing please ask my supervisor he can help you.
 
5.
I will tell him I cant do anything about it and when keeps on pressuring me I will tell him to see my supervisor he is the right person to contact.
 
6.
Sorry but today we got different product in promotion.
 
7.
I will ask if they have any coupons, and if they do not, I will smile and apologize and tell them that I am not able to do that.
 
8.
I will answered them that the tag price that labels on it. I apologize for discount.
 
9.
I will check to if there is sale or coupons that are readily available for such a discount.
 
10.
I would tell them that unless they have a discount code or coupon, I am unable to give discounts.
 

Question
#14 of 26

During your last employment, did you ever call off work? What were your reasons?

User Submitted Interview Answers

1.
Yes, Family responsibilities I was getting married.
 
2.
I have never had a job before.
 
3.
Only if I had a doctors note.
 
4.
I have never called to my supervisor and inform any reasons.
 
5.
No, not unless it was scheduled for vacation or an appointment.
 
6.
Yes when my wife was about to go to labour.
 
7.
I did not call off work during my last employment.
 
8.
I have not called off work before.
 
9.
I have not called off work before.
 
10.
Yes I did and because I was not feeling well.
 

Question
#15 of 26

If a customer's bag ripped right after their purchase, and their jar of mustard broke open, what would you do?

User Submitted Interview Answers

1.
I would tell them to get a new one and pay half price or tell my manger,
 
2.
I will replace it. i will tell my supervisor.
 
3.
I would replace the jar of mustard in a new bag then clean up the spill.
 
4.
Replace that jar or mustard.
 
5.
help the customer out and clean up the mess
 
6.
I would replace it and for the customer if she/ he could pay a half price, tell the manager.
 
7.
I would apologize for what just happened, get them a new bag and a new mustard jar and say thank you for appreciating my apology.
 
8.
I would follow proper protocol in such a situation. If the rules allowed for me to replace their mustard, I would.
 
9.
Get them a replacement of the jar of mustard and clean the mess up. Letting the customer not get upset.
 
10.
I will apologize to them and call the manager for the further process.
 

Question
#16 of 26

How will you stay composed if an angry customer wants to return a product but does not realize there is a return cashier for just that purpose?

User Submitted Interview Answers

1.
I would apologize to customer and walk her over to where somebody can help her.
 
2.
Calm her/He down by apologizing and take the customer through a return cashier.
 
3.
Calm her down by apologizing and then show her where the return cashier is.
 
4.
I would inform them and show them where they need to go.
 
5.
Listening to the customer is always best then take them to the person that can really help.
 
6.
I would tell the customer we have a cashier for just returns on items.
 
7.
I will politely tell the customer that we have a cashier just for return policies and tell the customer that the people at the return cashier would be glad to help with his return.
 
8.
I will try to explain to customer to understand clearly until customer feel happy when he or she is shopping here.
 
9.
Yes, I will try to relate that everything is well and that I can take them to the cashier so they might get their money as well as asking them if there is anything else I might be able to do for them.
 
10.
I will call my manager and then ask to my manager to help out that customer.
 

Question
#17 of 26

What did you dislike about your former job?

User Submitted Interview Answers

1.
No I do not have any convictions or a record of a felony.
 
2.
No I have never been convicted of a felony neither do I have a record of any felony.
 
3.
No, I have never been convicted of a felony.
 
4.
I have never been convicted of a felony.
 
5.
No never. I lead a very unexciting life to some degree.
 
6.
I liked everything about my job. There was nothing to dislike.
 
7.
Sometimes I didn't like waking up at 3:45 to have breakfast at 4 in the morning to beat the afternoon thunderstorms. I also wasn't fond of not showering for 8 days at a time.
 
8.
I was working too far from home.
 
9.
I left that job because I wanted to focus on school. If I had not changed my focus, I would probably still be there as there wasn't anything that I disliked about it.
 
10.
The only thing I could think of is slow days.
 

Question
#18 of 26

What are your plans for the future?

User Submitted Interview Answers

1.
My plans for the future would be to obtain my masters in Criminal Justice and working in the NYPD as a forensic examiner or branching off into working in the special victims unit.
 
2.
To learn more and more and sucessful in the life.
 
3.
For the forseeable futre I see myself working here, providing excellent customer service and handling things responsibly.
 
4.
My long-term goal is to continue learning and receive master's degree but this will be in several years, and for a short-perspective my goal is to gain as much experience from the work as possible and strive becoming a proffecional in what you do. I enjoy communication with customers and the direction I'm going through is really very interesting for me
 
5.
Become succesful for my choosen field.
 
6.
Ultimately I want my lpn. For now I want to work my way up in your company and eventually.
 
7.
My plans for the future involve me pursuing a career as a vet tech.
 
8.
My plans for the future are simple to advance in the career of my choice and use all the tools and experience I will gain to do so.
 
9.
My plans is to become a successful accoutant in near future by providing 100% dedicated effort towards my job.
 
10.
I want to work for a while to earn money for college. I might have a gap year after high school to work and save up money. I think I would stick around for a while.
 

Question
#19 of 26

What are you passionate about?

User Submitted Interview Answers

1.
I am passionate serving people and welcoming warmly.
 
2.
I am very passionate when it comes to getting the job done well and quickly.
 
3.
Helping people out and making sure people are happy.
 
4.
I am interested in do my job as a cashier.
 
5.
Life, I love life and people. I am happy to do what I can to help others out effectively looking for ways that I might more effectively help them and understand them.
 
6.
Greetings with customers and help them out during their checkout if they did not find what they wanted to find.
 
7.
Quality customer service. Giving people the best service I can and making sure they leave satisfied.
 
8.
Costumer service and meeting new people.
 
9.
I am passionate about my future in tending college and about my family, also about my job.
 
10.
Passionate about helping others.
 

Question
#20 of 26

Your resume says you've only stayed at your last job for 3 months, explain to me why you did not stay longer?

User Submitted Interview Answers

1.
I got pregnant and I was constantly getting sick.My doctor told me I needed a lot of rest.
 
2.
Had a family emergency back home in my ccountry.
 
3.
The reason for this is because I only had a small business and I did not have a lot of customers however every task that I took on I completed to the best of my ability and made sure the customer was satisfied every time.
 
4.
Because I need to look for another job.
 
5.
It was seasonal, thus I could not stay longer the job would require of the time.
 
6.
Because I was also studying so I only get some free time in weekend so, that is why I only work as a part time.
 
7.
It was an internship for a college degree. It ended after 3 months.
 
8.
I was not getting the hours I needed.
 
9.
It did not work out I found a new job that was more challenging.
 
10.
Because the employer deviated from the condition of service.
 

Question
#21 of 26

Why do you need this job at our store?

User Submitted Interview Answers

1.
I came across this advertize for the cashier job in this store, therefore I applied and it is near my residence, not much travel time is required.
 
2.
I would love to gain experience and I believe this position coould give me just that in many areas.
 
3.
I need this job because I feel that I am fit for this cashier position based on my education and previous experience.
 
4.
To increase my knowledge of customer service and to increase my income.
 
5.
I need this job here because I want to expand my experience as a Cashier, and pursue my interest in customer service.
 
6.
I have been unfortunate to have bee made redundant in my last job, I have been working since after my final exams in school, I always had a passion in shop work and your store is a very highly recognised store, I would love to be part of your team.
 
7.
One income is not enough right now.
 
8.
Because I would like to have a good job.
 
9.
Because I think it would make for a good life experience, and I would like to make some money for the summer.
 
10.
Because I want to know like how cashier treat with their customer. So, I want to help out customers.
 

Question
#22 of 26

At our company, we have three strikes for money being over or minus 10 dollars. Are you okay handling that pressure of keeping your drawer within 10 dollars?

User Submitted Interview Answers

1.
Most definitely, as a matter of fact at my current job I have maintained my drawer within three dollars.
 
2.
Yes. I have cash office experience.
 
3.
Off course but there will be no pressure because I have over 10 years experience in being a cahier.
 
4.
Of course, handling money is the primary role of a cashier and that is a responsiblity that I have no problem taking.
 
5.
Yes. If this is rule of your company.
 
6.
Yes I would like to do that.
 
7.
I am okay with handling the pressure of keeping your drawer within 10 dollars.
 
8.
Yes I am okay with handling that pressure of keeping my drawer within 10 dollars, but I am willing to make it right.
 
9.
In all the times I have worked at a bank or credit union, the military was the most chalanging of all, I am confident I will have no problem balancing to the penny.
 
10.
Yes I am very comfortable with that.
 

Question
#23 of 26

What cash handling experience do you have?

User Submitted Interview Answers

1.
Ability to handle cash as I have worked as a cashier, Ability to communicate, My greatest strength is my organizational skills and time management.
 
2.
What your strengths?
 
3.
: Have you ever been tardy for work before
 
4.
I have had the experience to handle the petty cash of the business.
 
5.
A couple of years.
 
6.
jgjjjhjjlhhkgghilgyhyujlg,hlylhfghnmm,./
 
7.
Good character.
 
8.
Monetary exchange,
 
9.
I worked on the tills during my summer holiday from school .That is a long time ago now but I am a very fast learner .
 
10.
Worked in several employments where cash/credit card transactions have been accurately taken.
 

Question
#24 of 26

Do you take pride in your work?

User Submitted Interview Answers

1.
I am proud of whatever I do in my work and I do with sincerity, reliability and with full confidence.
 
2.
I do take pride in my work and I believe that if you do not you will not satisfy your customer.
 
3.
I think it is very important to take pride in everything you do, I try to work to the best of my ability.
 
4.
Oh very much I enjoy making my clients happy and love working with cash registers.
 
5.
I take pride in my work so long as I feel I did a good job and worked hard.
 
6.
Yes, because when doing my work I believe that giving my all is a priority thus what you put into see the value and be proud of it.
 
7.
Yes, I do take pride in my work.
 
8.
Yes, because making the customer happy is important, but also keeping the company happy will give me the long term growth I would like to have with the company possible.
 
9.
Yes just very proud that I'm a part of a team and take pride .
 
10.
Of course as my work is a reflection on me as a person. If my job is done thoroughly and without error it reflects my character also.
 

Question
#25 of 26

Have you ever handled cash in large monetary transactions?

User Submitted Interview Answers

1.
have you ever handled cash in large transactions?
 
2.
Yes while working in a retail store I have had to handle large transactions.
 
3.
Yes. I am a payroll clerk and I need cash for business transactions.
 
4.
Yes I also do bookkeeping at my job.
 
5.
Yes I also do bookkeeping at my job.
 
6.
Yes I did but it as a long time ago . I worked for a supermarket on the tills during my summer holidays in secondary school.
 
7.
I have never handled cash in large transactions but I feel I am a quick learner and can handle it.
 
8.
I am working as cashier, Ihave ability to camonucate . An my best strenth is time managment and professional skill.
 
9.
I recently volunteered in Toronto taste event which took place in June 7th, it was a culinary event and it raised a lot of money. I did it last year as Auction cash out, that was when the guests bid on something, whoever gets the highest wins the item and I handled the transaction after the Auction was complete.
 
10.
No, but I learn fast on these matters.
 

Question
#26 of 26

Are you interviewing for any positions at other retail locations?

User Submitted Interview Answers

1.
Yes,They will be useful if I am not selected here,I know I am not the best , so I must apply for vacant positions at other retail location.
 
2.
No, I am interested in working here out of personal interest and convenience.
 
3.
Yes, I have applied at a few other retail locations, but I am particularly interested in working here.
 
4.
No, I am not. I have only received an interview here.
 
5.
Yes I have applied at other Stores as well because I am looking for a job.
 
6.
Yes Sir, I am on hunt and sumitted my reume for this position with many other retail locations.
 
7.
Yes I am but I would much Rather work here as I have researched the company and you are a much better fit for me and what I would like to accomplish.
 
8.
No I am just getting an interview at this store.
 
9.
No I am not interviewing for any positions at other retail locations.
 
10.
I am not interviewing for any positions at other retail locations, but I have put in applications at a few stores.
 
X Close

PRICING OPTIONS

Unlock professional interview answers for your Cashier practice interview

Get answers and advice for all 26 Cashier Interview Questions
Gain access to over 250 Professional Interview Answers for Behavioral, Leadership, Problem Solving, Teamwork, and more Interview Questions
One time payment
All plans are subject to our Terms of Use
These are practice questions created
by Mockquestions.com