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Top 25 Cashier Interview Questions
Question 1 of 26
Are you okay following our company guidelines and rules even though they may differ from your past employment?
Absolutely! The interviewer needs to hear that you are open to change and are flexible to adapting to the company's guidelines and rules. Tell the interviewer that you look forward to learning the company's rules and guidelines, and you are happy to follow them.
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List of Cashier Interview Questions
  1. Are you okay following our company guidelines and rules even though they may differ from your past employment?
  2. Have you ever been tardy for work before?
  3. Have you ever complained to coworkers about management in the past? If so, what did they do wrong?
  4. Has a large amount of money ever come up missing at your past employment?
  5. If a coworker calls in sick, and you realize you will have long lines all afternoon, how would you handle this?
  6. How comfortable are you checking IDs for a purchase of alcohol even if the customer looks to be in his mid 30s?
  7. If you receive a 100 dollar bill for a 23.51 order, explain to me how you would add up the change and hand it to the customer?
  8. How well did you get along with management at your past employment?
  9. How dependent of a person are you?
  10. Our store is non-stop ringing customers out, can you keep up in a fast paced environment for 4 hours without a break?
  11. What past experiences do you have that demonstrate your ability to work as a cashier?
  12. Are you okay working a 40 hour week?
  13. Here is a scenario question, If a customer asks for a discount on a gallon of milk, what do you tell them?
  14. During your last employment, did you ever call off work? What were your reasons?
  15. If a customer's bag ripped right after their purchase, and their jar of mustard broke open, what would you do?
  16. How will you stay composed if an angry customer wants to return a product but does not realize there is a return cashier for just that purpose?
  17. What did you dislike about your former job?
  18. What are your plans for the future?
  19. What are you passionate about?
  20. Your resume says you've only stayed at your last job for 3 months, explain to me why you did not stay longer?
  21. Why do you need this job at our store?
  22. At our company, we have three strikes for money being over or minus 10 dollars. Are you okay handling that pressure of keeping your drawer within 10 dollars?
  23. What cash handling experience do you have?
  24. Do you take pride in your work?
  25. Have you ever handled cash in large monetary transactions?
  26. Are you interviewing for any positions at other retail locations?
Cashier Information
August 17th, 2017

In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a Barcode positioned somewhere on the item. This is done by the use of laser technology. After all of the goods have been scanned, the cashier then collects the payment (in cash, check and/or by credit/debit card) for the goods or services exchanged, records the amount received, makes change, and issues receipts or tickets to customers. Cashiers will record amounts received and may prepare reports of transactions, reads and record totals shown on cash register tape and verify against cash on hand. A cashier may be required to know value and features of items for which money is received; may cash checks; may give cash refunds or issue credit memorandums to customers for returned merchandise; and may operate ticket-dispensing machines and the like.
wikipedia.org/wiki/Cashier
Cashier User Submitted Interview Answers
Question 1 of 26
Are you okay following our company guidelines and rules even though they may differ from your past employment?
Absolutely! The interviewer needs to hear that you are open to change and are flexible to adapting to the company's guidelines and rules. Tell the interviewer that you look forward to learning the company's rules and guidelines, and you are happy to follow them.
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User Submitted Interview Answers
1.
Yes, maybe it is different from my previous job but I am willing to undergo training to be knowledgeable enough with the job.
2.
Yes, I feel that every place of employment has different guidlines.
3.
Of course, its important to follow the guidelines set in every workplace since there made for keeping the employees and costumers safe.
4.
Yes, I am able to easily adapt to new work enviroments.
5.
Yes, I like learning new things that I haven't done before. Challenge me a little.
Question 2 of 26
Have you ever been tardy for work before?
"I was stuck on the interstate due to an accident one-time last year. I was sitting in stand still traffic for 25 minutes. I called my manager right away to let her know I was in stand still traffic, and I notified her that I would be in as soon as possible. I am typically always on time, so she had no concerns with it since it was outside of my control."
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User Submitted Interview Answers
1.
No I've never had a previous job.
2.
Yes. I called my manager to know that I will be late for a minute.
3.
Yes I have been twice but not concurrently.
4.
I've never had a job before. However when I was in school I was never late.
5.
Yes, I have but it was only one time. I never again was tardy.
Question 3 of 26
Have you ever complained to coworkers about management in the past? If so, what did they do wrong?
Interviewers are looking for team players who support their management team by offering positive and constructive feedback where it is due. Begin by telling the interviewer that you like to talk positively about your leadership team with your co-workers recognizing what your managers are great at. Next, mention that you do not complain about your managers, and you might offer constructive feedback if it is necessary. Feel free to provide an example of a time you have done so!
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User Submitted Interview Answers
1.
I have never bickered but I would if it's a serious matter.
2.
No, I have never bickered to coworkers about management in the past.
3.
No because I never worked wit any other co workers.
4.
No, I always respect my coworkers.
5.
No. While at work you have to be professional and mature.
Question 4 of 26
Has a large amount of money ever come up missing at your past employment?
Be candid with the interviewer sharing if your drawer was ever previously off by a large dollar amount. We all make mistakes and this can happen from time-to-time. The key is to share if the money was found and how you learned from your mistake. Simply tell the interviewer who reconciled your drawer for you to find the mistake, and mention that you recognized the importance of the mistake ensuring that it never happened again.
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User Submitted Interview Answers
1.
I haven't been employed before.
2.
Not that I know of but no.
3.
No, I am always transparent in handling cash and I always balance it before our closing time.
4.
No, that has never happened in any place I have ever worked at.
5.
No. I have handled large amount of money for deposits in bank account. But I have never come short.
Question 5 of 26
If a coworker calls in sick, and you realize you will have long lines all afternoon, how would you handle this?
User Submitted Interview Answers
1.
I would stay am help out as long as they needed me?I am a team plauer.
2.
I am complite there line.
3.
I would try my best to do it in my own and if I need assistance I will approach the store manager. I will remain calm.
4.
I will continue my work as normal and work as quickly and carefully to assist the customers so that they can be on their way.
5.
I would simply try to be as quick as possible to satisfy the customers.
Question 6 of 26
How comfortable are you checking IDs for a purchase of alcohol even if the customer looks to be in his mid 30s?
User Submitted Interview Answers
1.
I dont mind I will do my what ever it takes.
2.
I feel confident in asking for Id.
3.
I have no issue with checking ID's to ensure that im not going against the laws and regulations of my work place.
4.
I am very comfortable with checking an ID even if the customer looks to be in his mid thirtys.
5.
It's my job I will have to check their Id and simply be as polite as I can be.
Question 7 of 26
If you receive a 100 dollar bill for a 23.51 order, explain to me how you would add up the change and hand it to the customer?
User Submitted Interview Answers
1.
Never worked with cash before.
2.
Call my supervisor and let him handle it.
3.
I would subtract $100 from $23.51 which is $76.49 and hand the customer one 50 dollar bill, one 20 dollar bill, one 5 dollar bill, one dollar coin, four 10 cent pieces, a five cent and four one cent pieces.
4.
I will provide him 76.49 dollar.
5.
I would subtract 23.51 from 100. The change would be 76 dollars and 49 cents. While handing the customer their change, I would say your change is 76 dollars and 49 cents.
Question 8 of 26
How well did you get along with management at your past employment?
User Submitted Interview Answers
1.
In my past work, we all trained working harmoniously on all staff and the management since we all are seeong each other daily but we are also trained to kept reminded to act on what and where our station is.
2.
Great ive seen in past experiences you only dont get along if your not following rules.
3.
Very well, it was give and take with a lot of cooperation between all parties. Keeping in mind that the supervisor makes the final decision.
4.
Never worked before just volunteered.
5.
I get a long with my past managers well. In the past they would request immediate demands like ensuring all the piled up work is done within an hour to accommodate other work and I would finish it in maximum 30 mins.
Question 9 of 26
How dependent of a person are you?
User Submitted Interview Answers
1.
I am Independent person, I like to do my own things with consulting any one, Yes am a team player but I can work on my own.
2.
Very dependent I dont mind taking shifts or etc whatever is necessary for my job.
3.
I am quite dependable for meeting my quotas.
4.
Very, if someone needs me I will stop whatever I am doing to help.
5.
I am quite dependent at first, when I am learning the new skill or job. But as the job goes I become more and more independent.
Question 10 of 26
Our store is non-stop ringing customers out, can you keep up in a fast paced environment for 4 hours without a break?
User Submitted Interview Answers
1.
Yes, really enjoy the challenge of staying busy and active.
2.
Yes ive worked in retail/ customer service for many years.
3.
Yes if we are extremely busy I will continue working unless it is an emergency that I require a break I will ask a co worker or my manager.
4.
Yes I can. I am very used to working at a fast paced environment.
5.
Yes, I enjoy fast paced jobs.
Question 11 of 26
What past experiences do you have that demonstrate your ability to work as a cashier?
User Submitted Interview Answers
1.
I have had everyday customers.Of I was at work when they visited the store if I had a line or not they wasn't going in no one else's line they would wait for me to finish up with the customers in front of them so that they could come though my line.
2.
I have worked as a cashier at the food basic for 6 years.
3.
I have worked my family business and also I have educational background I finish my BBA degree.
4.
My last job dealt with the public from time to time I had to settle disputes with the customers on behalf of the company and I also handled petty cash of the comapny.
5.
As a past experience, I volunteered in the HOT SPROCKET CAFE at Hampton BMX. I volunteered as a cashier.
Question 12 of 26
Are you okay working a 40 hour week?
User Submitted Interview Answers
1.
Yes thats normally the hours I work per week.
2.
It may interfering with my school.
3.
I wouldn't be able to work a 40 hour week because I am a full time student.
4.
I am okay with working a forty hour week during the summer, but not during the school year.
5.
No, I am in high school. I cannot work 40 hours a week.
Question 13 of 26
Here is a scenario question, If a customer asks for a discount on a gallon of milk, what do you tell them?
User Submitted Interview Answers
1.
Let them know I am unable to give them a discount unless we have a coupon or a card for that store.
2.
If the item he/she asking is not on sale or he/she not under the group that can avail discounts, I will politely answers back to him/her that the price is already set.
3.
I would check to see if there are any coupons or in store discounts. If not, then politely respond that there is not a discount.
4.
We are discounting as much as possible.
5.
I can't do it but I will let you speak with management.
Question 14 of 26
During your last employment, did you ever call off work? What were your reasons?
User Submitted Interview Answers
1.
Yes, my niece was ill, and my brother and sis-in-law used up all of the time off that they could have gotten, so they asked me to babysit her until her grandmother came into town, which was the following day.
2.
Yes, the sitter is not available.
3.
No, I showed up for every shift.
4.
Only if I had a doctors note.
5.
I have never called off from my work. I take my job seriously.
Question 15 of 26
If a customer's bag ripped right after their purchase, and their jar of mustard broke open, what would you do?
User Submitted Interview Answers
1.
I would replace it and for the customer if she/ he could pay a half price, tell the manager.
2.
Clean the spill quickly and get another jar while notifying supervisor.
3.
I will get all whats inside the plastic bag and and give another plastic bag and tell my supervisor if he can replace the broken mustard.
4.
I would ask them to move so I could clean up the mess after going to get them a new jar.
5.
I will offer her some free bags on where the broken mustard jar can be put in and if it allows to give some extra packaging with extra charges, I may offer her also.
Question 16 of 26
How will you stay composed if an angry customer wants to return a product but does not realize there is a return cashier for just that purpose?
User Submitted Interview Answers
1.
It is better to negotiate it.
2.
If the customer is not aware of the return cashier and made it to my counter I would inform him that there is a line but take him then and explain next time to go through the return line.
3.
I'll calmly explain we have a special cashier to do the return and tell him how to get to the cashier .
4.
Tell them OK I we can help you but you must go over to customer service am they can can help you an answer any other questions you may have.
5.
It is a must be mood ad always, compose and calm otherwise answering back an angry customer will just make you angry also, I have learnt to remain composed and politely telling her on to which counter she can relay of her concern.
Question 17 of 26
What did you dislike about your former job?
User Submitted Interview Answers
1.
I loved my job !I love people an working.
2.
Having to sit to much, slow periods.
3.
I have never been convicted of a felony.
4.
It was great but I was far from home.
5.
Nothing at all I would say it was just OK but very monotonous.
Question 18 of 26
What are your plans for the future?
User Submitted Interview Answers
1.
To achieve the goal of organization, and to build myself.
2.
To become a Physician Assistant who impacts people lives for the best.
3.
I want to keep this job and become a good cashier of this store.
4.
Not sure as of right now but I do know that I am going to be the best person I can be for the job that I am applying for at the company.
5.
To continue & eventually work into a higher position within the company.
Question 19 of 26
What are you passionate about?
User Submitted Interview Answers
1.
I really enjoy meeting new people. Everyone has a different persona, history and stories and its always great to learn a new way of thinking of things.
2.
I am very passionate! I love working with the pibic an netting new p.
3.
Being the best person I can be at all times.
4.
If the item he/she asking is not on sale or he/she not under the group that can avail discounts, I will politely answers back to him/her that the price is already set.
5.
Honestly, the arts. But I also enjoy being busy, involved and active.
Question 20 of 26
Your resume says you've only stayed at your last job for 3 months, explain to me why you did not stay longer?
User Submitted Interview Answers
1.
There wasn't ANY with at this company.
2.
I could no longer stay at that job because the morals of the job conflicted with my own.
3.
Due to low salary and poor management.
4.
I have stayed at my last job for good 19 years.
5.
I think that palace never allow me to grow high and I feel like I am far more better than that job.
Question 21 of 26
Why do you need this job at our store?
User Submitted Interview Answers
1.
I have a family to provide for !I have 2 sons that will be going to college in a couple years an I I also want to be a good example to them to show them that nothing is given to you u have tobworknto get the things you want.
2.
I like the retail store and it is very close to my home.
3.
I recently located, and I am getting a bit tired of being in my house. They job will provide me with a great opportunity to meet new people.
4.
I need to supplement my income and I've always liked dealing with the public.
5.
I am looking for opportunity for advancements and growth.
Question 22 of 26
At our company, we have three strikes for money being over or minus 10 dollars. Are you okay handling that pressure of keeping your drawer within 10 dollars?
User Submitted Interview Answers
1.
Yes I am okay with handling that pressure of keeping my drawer within 10 dollars, but I am willing to make it right.
2.
It is all about being accurate in giving change to customer, yes, I can maintain that 10 dollars intact Every end of my work shift.
3.
I am, and would do my absolute best to make that happen.
4.
Of course, handling money is the primary role of a cashier and that is a responsiblity that I have no problem taking.
5.
Yes, I have no problem with any of company policy. I always like to keep my cash register balanced. I take my responsibility seriously handling cash.
Question 23 of 26
What cash handling experience do you have?
User Submitted Interview Answers
1.
My vouluntary experience.
2.
I have more that 10+year of cashier with cash handling an I also have worked at a customer service desk to were I have cashed checks an a pay bill station.
3.
Receiving the payment in cash of over 500 dollars.
4.
I collected cash at my prior job before customers left with the merchandise.
5.
Worked in bank for 19 1/2 yrs and retail.
Question 24 of 26
Do you take pride in your work?
User Submitted Interview Answers
1.
I take the utmost pride in anything I do.
2.
Yes I do. I believe that your ride reflects on your work, so if you have pride others will reflect of you and enjoy their shopping experience.
3.
Yes I do in completeing it in a timely and proficient manner.
4.
Yes I do because I put my 100% in everything I do.
5.
Defiantly, the job you have express the kind of person you are.
Question 25 of 26
Have you ever handled cash in large monetary transactions?
User Submitted Interview Answers
1.
Yes I worked in money center cashing checks and moneygram.
2.
Probably not over a few hundred dollars. But am sure if that situation presented itself I would be able to handle it competently.
3.
No, but I have handled money before during foundraisers.
4.
Yes, I have handled cash in large transactions.
5.
Yes, used to handle end of day deposits at my last store.
Question 26 of 26
Are you interviewing for any positions at other retail locations?
User Submitted Interview Answers
1.
Not yet but I have apply for many jobs.
2.
I am not interviewing for any positions at other retail locations, but I have put in applications at a few stores.
3.
Not yet, as of this moment.
4.
Yes I applied at 3 other locations.
5.
Not yet, but I am looking.
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Top 10 Cashier interview questions, voted as the best by our users. Created on February 22nd, 2016

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