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Top 20 Cake Decorator Interview Questions

Question 1 of 22
How long do you foresee yourself working at this bakery, if hired?
User-Submitted Answers
1.
I see myself here for as long as 4 years.
2.
I am 55 now so till I retire.
3.
I make my mind to work in best shop of our city. One know once I start working here I will go for long term.
4.
Until I would go to university.
Question 2 of 22
What do you like most about being a cake decorator?
User-Submitted Answers
1.
The creativity, the teamwork, the satisfaction of pleasing a customer.
2.
I love the art of decorating I especially love fine intricate details. When 8m decorating it's like I'm in a whole other world is my passion.
3.
I enjoy decorating and make it a piece of art ive always had a passion for making cakes.
4.
I like the creativity and detail of being a cake decorator. However, the most important aspect is making clients happy for their special events.
5.
Decorating a cake is like bringing my imagination to reality, I see my finished cake in my mind and then start decorating.. Its my passion..
6.
Being able to imagine and create a design and bring it to life. The finished product is always the icing on the cake for me. Literally.
7.
The joy on the clients face.
8.
I love exploring my creative abilities while ensuring the customer is happy with their pastries!
9.
Since I am not an experienced cake decorator, but I know it use icing and frosting and other ediable items to make cake attractive.
10.
I like creating. No matter what the art direction is, I enjoy seeing my finished product and being proud of it. Also, cake makes people happy, and I love to see a happy customer.
Question 3 of 22
Why should we hire you?
User-Submitted Answers
1.
I have retail experience which means I can hit the ground running. I have basic skills in cake decirating which can be built on by practice and experience and my ability to become a good member of the team means I can be relied upon.
2.
Experience retail. Good relationships keen quick to learn.
3.
Cous I am a hard working always on time and have the speed for the job.
4.
You should hire me as I am hardworking trustworthy responsible person. I an also very determine and I always strive for excellence I will make it a point of my duty to ensure that your establishment continue to grow.
5.
I am a good time keeper, very reliable.
6.
I have a great combination of education and 10 years experience in decorating and baking. In addition I am creative in my approach. Also important is that I owned my own business in Russian and know the importance of having good workers.
7.
I am creative and innovative, a fast learner and I am passionate about baking and decorating. I believe you eat with your eyes first, so that in mind I strive to make baked goods look as appealing to the eyes. I am versatile and I am constantly thinking of new decorating designs and ways to improve on myself as well.
8.
I am passionate in what I do and I want to be able to show you my full potential.
9.
Because im well organised, flexible and never late.
10.
Because I am a team player who understands the importance of a positive customer experience.
Question 4 of 22
What do you find most challenging about being a cake decorator?
User-Submitted Answers
1.
Every cake if different and a challenge to do some times.
2.
Making cakes for things that I have no interest in.
3.
Applying cake frosting and decoration and then meet customers satisfaction.
4.
Coming up with new designs and creations. But although it's challenging, it's fun and it is rewarding.
5.
The challenge of meeting customer expectations. It is a good challenge that always keeps me on my toes.
Question 5 of 22
How many years experience do you have with cake decorating?
User-Submitted Answers
1.
More than 10 including my time at Imperial Bakery and Giant Eagle.
2.
Professionally, Zero. Although I have been decorating cakes for friends and family for several years.
3.
This is my first job but I bake simple cakes for my family.
4.
Personal years of cake decorating include about 6. I started around 2010, but 2012 is when I really got into it.
Question 6 of 22
Have you ever had a rude customer? How did you deal with them?
User-Submitted Answers
1.
In any situation like this you cannot take it personally. So when this happens it is sometime more important to listen than talk.
2.
Working in retail there are rude customers every day. I simply give them wonderful customer service and when the sale is finished I invite them back and tell them to enjoy their day.
3.
I will be polite in any case.
4.
Stay calm and ask whats the problem and how can I fix it.
5.
I have. Some customers, whether it's their mood or just the day they're having, sometimes you can't cheer everyone up. If I had a rude customer, I treated them like any other customer, with respect, but maybe with a pinch more patience.
6.
I am actually a calm person with lot of patience.. I try to calm the customer an listen to him and offer the best of what I can do.
Question 7 of 22
What makes you the best candidate for this job?
User-Submitted Answers
1.
I am happy, I have a thing about timekeeping, and trustworthy.
2.
My creative personality. My team spirit and my loyalty.
3.
I am hardworking, passionate about baking and thirst to learn more.
4.
My work ethic and drive to succeed for the sake of the business and the customer.
5.
I am a hard working person, love creativity, good team worker. Finish my job on time, honest.
6.
I have a willingness to learn, I'm creative, I'm detail oriented and I'd love to be a part of this team.
Question 8 of 22
What different frosting methods do you know how to use?
User-Submitted Answers
1.
Buttercream, ganache, fondant.
2.
Buttercream, fondant and gum paste.
3.
I know two methods, frosting with paper towel and upside down.
4.
I know how to dirty ice, I know how to smooth frosting out and make it look nice, I know how to pipe, I am starting to learn how to do lettering.
Question 9 of 22
Where did you learn your frosting techniques?
User-Submitted Answers
1.
At home ideas off you tube.
2.
I first learned at Kemerovo Institute of Food Science and Technology and the Imperial Bakery in Russia. More recently I used the techniques at Giant Eagle and also completed several courses with Wilton.
3.
I'm completely all self taught. I've watched cake shows on tv and been a part of cake groups on Facebook that if I ever had a question so many amazing people would tell me how to do things and give me recipes.
4.
Through practice, cake books, and watching tutorials online.
5.
Researching tutorials and watching peers.
6.
I took a class but Social Media played a major role in learning Frosting Techniques.
Question 10 of 22
How important is it for you to get this job at our bakery?
User-Submitted Answers
1.
Very, I have been decorating cakes at home for 20 years and would love a job here.
2.
I love to work and we our relocating here. So, I am excited about this opportunity an this job is important to me.
3.
Baking and Decorating Cakes is my passion.. I want to explore more and want to work and bake and decorate more cakes.
4.
In order to reach my future goals that I have set for myself, it is very important that I learn what it means to be a cake decorator at your store.
5.
Incredibly! I finally have the help that I will need to work a job in this field and the fact that I have this opportunity right now is so amazing. The prospect of being able to learn so many new things is so incredible. I'm beyond excited even just about the potential opportunity.
6.
Very important because it is best cake shop in our city. I will feel privileged if I work here.
7.
Very important, this is a job I've wanted for a very long time.
8.
Its very important that I get this job at the bakery, it allows me to make extra money doing what I love.

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Question 11 of 22
Tell me about a time you went above and beyond for a customer? What did they request?
User-Submitted Answers
1.
Someone wanted a cake a wasn't sure what she wanted I made her a two tier super hero cake with 20 matching cupcakes and she was delighted.
2.
One of my customers was looking for a product that we, nor any store within my region had. I took down her information and contacted home office to track down the item for her, I was able to get it next day shipped to my store, and the customer was able to come in for her product!
3.
I had a woman request a cake for a gender reveal and she wanted something extra special for it. I spent a good hour looking up ideas and came up with a cake skirt tutu. Which she would be able to do herself. She asked if I could do it and she'd just spend extra for it and I agreed because its definitely make the cake stand out more. It took a good hour to make but it was so worth it to see how happy she was with it.
4.
Its my first job so I will come early and if to meet customer values of money I have to stay late I will.
5.
A time I went above and beyond was nearly anytime I created a balloon bouquet at Party City. I was quick at my job and knew my way around well, so I could put together really nice bouquets for low prices. I had a family come in for a football birthday party. I showed them balloons that had not been put out front, and made them a great bouquet, they really loved it.
6.
I was told to just pressure wash the drive way of a residence because the customer couldn't afford to have the whole house done, so I did the drive way and washed the house for free.
7.
I don't believe in above and beyond. I am here to serve customer needs. In one case a bakery did not come through on a wedding cake and the customer came in to my store in a panic to get us to make one on short notice. I worked it into my schedule and got the cake to the wedding.
Question 12 of 22
Are you efficient with your time?
User-Submitted Answers
1.
Yes I plan my cake making.
2.
I am very good at managing my time. I set time frames for myself when reviewing what projects need to be done and I ensure that I am keeping to my schedule.
3.
I am. I take the time allotted, make a plan and get it done.
4.
Yes, I am attentive to my work and this helps me be efficient. Running my own business in Russia and keeping another full-time job at the same time demanded that I be efficient.
Question 13 of 22
Do you work well under pressure?
User-Submitted Answers
1.
Yes I try and do my best.
2.
Pressure does not bother me. There are times that a lot of orders come in and I need to apply myself to the job.
3.
Yes, I do. I worked always with short schedules.
4.
Although being under pressure does bring me stress, but I make sure that I do the job correctly whether it is a pressuring situation or not.
5.
As long as I know what I'm doing I can complete a task on a time crunch or in an emergency.
6.
I always focus on my work. I always pay attention m in pressure or not. So I always good under presure.
7.
Yes but I do better when I know I have everything well prepared.
8.
I work great under pressure. In fact sometimes, maybe even better when I'm under pressure!
Question 14 of 22
What do you like least about being a cake decorator?
User-Submitted Answers
1.
Decorating and making costomers happy.
2.
My least favorite thing about cake decorating is trimming down the edges of the cake.
3.
I like to prepare and decorate a cake with love and see how happy people are to see the final product.
4.
Being able to imagine and create a design and bring it to life. The finished product is always the icing on the cake for me. Literally.
5.
Any miscommunications between the clients and myself.
6.
How long it takes to completely finish a cake from start to finish. I just want it to be done so I can see the finished product! I'm so impatient.
7.
I would have to say, just being around the sweets in general. I'm actually not a "dessert" person. Although I love creating, I actually don't like to eat cake or cookies.
8.
Watching a cake go to waste if not purchased.
Question 15 of 22
What is the most difficult part of being a cake decorator?
User-Submitted Answers
1.
Producing a design the customer demands but you are not happy with.
2.
I dont find it difficult at all.
3.
Getting it right but I try my best.
4.
The most difficult thing for me is assembling of the cake it's very nerve-wracking.
5.
The pressure of getting things perfect for my clients.
6.
Getting the colors right and the consistency of the frosting.
7.
Assembling big cake to the venue and making it upto the customers requirement.
8.
Stop working and go home, because I love decorate cakes and for me it's more than a job, it's a passion.
9.
I would say the long hours spent standing, but the at the end of the day, it is always worth it for me.
10.
Assembling the big cakes, applying cream over it and making it to customers satisfaction.
Question 16 of 22
What is the most rewarding part of being a cake decorator?
User-Submitted Answers
1.
Completing a cake. Meeting with customers.
2.
When customers see the cake and say thats amazing.
3.
The sanctification I get when I see a finished product and the expression of client when they see their cakes.
4.
When I see that smile on the customers face indicating that she or he is pleased with the work I have done.
5.
The Satisfaction when client appreciates when sees the finished cake..
6.
See how people are happy with the decorated cakes.
7.
The finished product. The fact that I can help people bring their ideas to life.The fact that I can bring joy to people through baked goods. The thrill and excitement from the customers after seeing the finished product is next to none.
8.
When I feel confident in my job and the customer is happy with the finished product.
9.
When your customer get satisfied from our service.
10.
Being able to think of a design and make it come to life. Seeing your vision in real life and not just in your head.
Question 17 of 22
Are you a detail oriented person?
User-Submitted Answers
1.
Yes, to a large extent. However, I also know that we have may have many orders so, I balance my detailed side with getting the job done.
2.
Yes, I'm a perfectionist person and very nitpick.
3.
Yes I am. I pay full attention to details.
4.
There is no such thing as a small detail. From color, to shapes, to borders, to shading. Every detail makes a world of a difference.
5.
Yes I notice everything and keep checking until I am not satisfied.
6.
Incredibly! I'm such a perfectionist about every little detail that I won't let anything go before it's perfect.
7.
Yes, very, details is what tells a story in a cake and what makes it unique.
8.
I definitely am. Details are important. But I also do not like to mull over details, it is important to being observant but also finish in a timely manner.
Question 18 of 22
What will you bring to the table if we hire you?
User-Submitted Answers
1.
In addition to experience and education, I am a loyal employee who will be there when you need me. I always come in when I am called to do so.
2.
I will bring my creativity extordinary talent and new ideas.
3.
My best work will be chocalate cake design in fondant icing.
4.
Creative, enthusiasm, poractivity and a lot of experience in cake decorator.
5.
My passion and creativity. I am very innovative and I am constantly coming up with new ideas to improve business and appeal to customers.
6.
If hired, I will bring a positive attitude, new creative ideas, repeat customers, and my hard work ethic.
7.
A strong work ethic with an incredible passion to learn new skills and take on any task until I'm perfect at it!
8.
It is a fact that I am a well educated person but apart of it I will showcase my honesty and loyality in front of you, when ever this company needs me I will be here on time.
9.
My creativity and my passion that I have for this industry and art.
10.
I will bring creativity, teamwork, and a positive customer service experience for the customers.
Question 19 of 22
Tell me about a time you were unable to satisfy a customer.
User-Submitted Answers
1.
Somthing that they asked and we dont have.
2.
There hasn't been one as yet.
3.
After running my own retail business in Russia I am very good at meeting customer needs. I find it very important not to tell customers no in a way that would disappoint them but have learned to make suggestions to guide them to a place where I can help them.
4.
I cannot recall not satisfying a customer.
5.
I had to make this photo cake.. N it was raing heaveally that day.. So till the cake reached the customer the photo caught moisture and was smeared.
6.
I always tried to satisfy my clients. I always questioned details things to provide the best product for clients and make them satisfied.
7.
I always offer options, suggest alternatives, and give advice. Some people are interested in things that I cannot offer them, so I will do anything within my power to ensure the customer has a positive experience, and if I cannot help I will try to give direction to someone who can.
8.
I once had somebody enquire about a cake with white birch effect and I had never attempted it before. I made a practice cake before agreeing and it didn't turn out as well as I would have liked and I didn't want to promise them a look that I couldn't deliver so I unfortunately had to turn them down. They were great full that I was honest and truthful.
9.
I hope that time never come. If I comes then I will say sorry and assure him that this wont be done next time.
10.
At Party City we often had many people coming in for very specific items. Unfortunately when that happens, often they are sent away. In particular, I can remember a woman looking for a specific candy bag. I showed her our candy bag section, it wasn't what she was looking for. I showed her some other types of little boxes and plastic wraps and it still wasn't what she was looking for. After showing her all I could, making different suggestions, she and I couldn't find what she wanted, she was really determined to find her vision of these candy bags. After she was heading out I suggested to maybe take a quick peek at pinterest.
Question 20 of 22
Do you work well on a team?
User-Submitted Answers
1.
Yes im used to working in a team and get on well with most people.
2.
Yes very well I am a very nice person to be around and work I get alone with everyone.
3.
Yes, I do. I had experience in big companies working in team to follow up the company schedule.
4.
Absolutely. Team work and collaboration is what makes a successful business.
5.
Incredibly well. But I also don't need to work with a team to get things done. As long as I know what's expected from me I'm generally able to accomplish it on my own.
6.
Yes I a good team worker.
7.
I definitely do. I don't mind working by myself, but working with others comes naturally.
8.
F course. You have to work well with a team to be a cake decorator. I must rely on bakers and clerks to get my job done. However, I am also good with working alone on my part of a project.
Question 21 of 22
Do you manage your time well?
User-Submitted Answers
1.
Yes and plan for the next cake.
2.
Yes, I do. I am a solve problem person that know how to divide the tasks and how to explain them for the time.
3.
I do very well with time management, I review projects and set time limits for myself to get these projects completed in.
4.
I'd like to think so. There are always unexpected "problems" and complications along the way that throw me off but I always complete my task on time.
5.
Yes it is always my priority to finish everything on time.
6.
I like to think I do, at the beginning of a work day or a set amount of tasks I will usually write a to-do list to have a clear vision of what I have planned in my time allotted.
7.
Yes, I do. I am never late for work and when I am there I do not wast time. In Russia I had my own business and a full time job at the same time. I learned the importance of time management.
Question 22 of 22
Why did you choose to become a cake decorator?
User-Submitted Answers
1.
It's something I really enjoy doing. I found frosting cakes simply to be enjoyable. And one day I realized a cake is no difference from a canvas, and the frosting is the paint. And even better than a painting, it's delicious!
2.
I have allways make my childrens cake when they was tiny and enjoyed doing it.
3.
Because it is a creative occupation, where you get immediate satisfaction through the appreciation shown by clients.
4.
I would like to exercise my creative abilities while giving customers a great product.
5.
Because it allows me to use my artist ability to make great treats.
6.
Because its fun and I love doing it.

About Cake Decorator

January 27th, 2017

A Cake Decorator is in charge of decorating cakes for a bakery or any kind of grocery store with a bakery inside. Cake Decorators will be asked to do more than just decorate a cake, they should be able to warmly greet any customer and consult with the customer about what kind of cake design they would like.

A successful cake decorator should be able to competently design a variety of cakes, from wedding cakes to frozen cakes. They should know how to operate basic kitchen equipment, like a mixer. They should be able to check on product inventory and replace expiring products with new products. A bonus for any cake decorator would be sales experience. Being able to upsell cakes and other bakery products would be a huge value added for any employer.

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