28 enVista Interview Questions & Answers
Below is a list of our enVista, LLC interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Our implementation consultants here at enVista often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?
How to Answer
In the software implementation process for large customers of enVista, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the enVista. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"The biggest skill that I would bring to the team here at enVista as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, enVista has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone."
2. What do you feel are the primary features and benefits of the Java programming language?
How to Answer
As a company that utilizes Java, enVista and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.
Written by Ryan Brunner on March 10th, 2020
Answer Example
"When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."
Written by Ryan Brunner on March 10th, 2020
3. How do you keep up-to-date on new technologies and trends in this industry?
How to Answer
One way that a potential employer will gauge 'fit' is by ensuring that you are passionate about your particular industry. Show the interviewer that you are passionate about your industry by openly discussing how you stay on top of industry trends.
1st Answer Example
"I keep up to date on new technologies and trends through a variety of sources. I follow three different blogs from industry leaders as well as read multiple articles online per week."
2nd Answer Example
"I keep up on new trends in this industry by taking additional coursework online, whenever possible. I also follow a few of my favorite influencers on social media."
4. Our cloud computing at enVista requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?
How to Answer
As with any server or database storage, unique security risks are posed to organizations that have moved their data and applications to the cloud. At enVista, part of your role will be to ensure that all security measures are in place with the organizations data in the cloud and your interviewer is looking to hear that you are familiar with diagnosing security risks and taking action to prevent them with this question. Talk about your knowledge of the different cloud service providers and other security measures that you are familiar with taking in your work.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"For me, the planning stage of the cloud deployment process really sets the groundwork for security in a project. In my current role, each project adopts a cloud framework that suits the project the best. This framework is the base for our security measures in the cloud. From there, I always look to utilize a cloud service that encrypts our data and take all measures to steer away from storing sensitive information within the cloud. Last, as with any project, I help implement strict testing measures to check on the security of our cloud operations."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"In my current role, the biggest security risks that we face are loss of sensitive data and malware infections. To take all security measures possible, our first plan of attack for security is to ensure that all of our data is backed up locally with electronic copies of data. To prevent malware in all ways possible, we have implemented a strict password strength policy and we install anti-virus software in our own equipment and recommend that customers do the same as well."
5. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at enVista?
How to Answer
At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at enVista. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"I would definitely say that I am goal oriented on the job in wanting to contribute any way that I can to the overall benefit of the organization. In my current organization, our leadership focuses on overall sales numbers at the end of the year. To help achieve these goals, our department creates our own goals to help achieve the sales numbers needed to succeed. Last year, one of those goals was to be as creative as possible in our user experience design processes. With the launch of an exciting new app midyear, sales numbers skyrocketed and our department was instrumental in that. For me, it was important that we determined our goals as a team with the final stamp of approval from our manager. While this style of management really helped motivate me, I can thrive under any management style as long as expectations and goals for my work are clearly set."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"For me, my day to day work is much more meaningful when I have goals to work for. In my current role, we have set timelines for our projects and this helps lay the framework for our goals. If hired for this position, my expectations of you as my manager would be to have goals clearly defined and a supportive atmosphere to be provided to work within."
6. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
How to Answer
In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with enVista, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with enVista and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at enVista, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."
7. In Java, why shouldn't you use strings to store a password?
How to Answer
While this may seem like a rudimentary question regarding your knowledge of Java, your interviewer is looking to ideally hear that you understand the principle differences between string and character arrays. Asking about the storage of passwords within a system gives you the opportunity here to point out the differences between the two. In the end, while explaining the differences, be sure to tie it back to the original question on why strings shouldn't be used to store passwords.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"To store a password, character array is the obvious best choice because character arrays are mutable. If a string was utilized to store passwords, a definite security risk would be present to anyone that would have access to the memory dump from the system."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"This question simply boils down to a string being immutable. Because strings are a sequence of characters represented as a single data type, the system requires garbage creation to fully get rid of it out of memory. In my time designing software, I have used Char array and its mutable features to store passwords for the security of our end users "
8. We are looking for innovators to join us here at enVista. Where have you brought innovation in automation to a process in your career?
How to Answer
Innovation in software has occurred in many phases over the last 20 years and enVista is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at enVista.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."
9. What do you think you will like about this role with enVista?
How to Answer
The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills.
1st Answer Example
"I look forward to helping companies by analyzing data that will help them make solid decisions surrounding their digital future."
2nd Answer Example
"I am looking forward to getting more experience in UI, and feel that enVista is the best place for me. You have a great reputation for creating beautiful and easy to use products."
10. What unique values can you bring to enVista in your user experience design skills?
How to Answer
While your interviewer has shown confidence in your technical abilities to succeed at enVista as a UX designer, this question is helping them gain insight into your ability to see the big picture in the work that you do. As you think about the unique personal values that you would bring to the role, try and paint a picture of your work tying to the end user and how you can help make it more productive, enjoyable and satisfying for them.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"I have really taken pride in my ability to add value to the business needs of the customers that I work with. During any design project, I take the time to work with end users to find their wants and needs out of the program. Then, as I create the UX design, I keep their needs at the forefront and do anything possible to exceed their expectations."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"As you can see from my resume, I have formal training and experience in user experience research and I know that this would benefit the work that I would be doing here at enVista if hired for this position. I pursued this additional training in my career because of my passion for the customer journey in the programs that I design."
11. What experience do you have in the different types of software maintenance?
How to Answer
As a reputable company, enVista takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at enVista, I also have experience performing perfective, preventative and corrective maintenance on software as well."
12. How would you handle a situation where a colleague was being very difficult to work with?
How to Answer
In the team based atmosphere at enVista, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"Last year, we had a new engineer join our team that was hired on from his internship with us. From his first day, he made it very evident that he would only handle certain tasks within our team and only work on certain projects. As his mentor to help get him up and running, I sat him down and discussed the expectations of each of our engineers as part of our larger team. I explained to him that our approach was not to pigeonhole ourselves into smaller tasks, but rather be well rounded engineers that could handle any project and be able to cover for each other if needed. He really appreciated this approach when I explained the benefits for his long term career goals with this approach. This example shows my approach to being very direct with people that I have a conflict with in the workplace and doing so in a very professional and educational manner."
13. If hired here at enVista, what do you feel would be the biggest hurdle for you to overcome from the start?
How to Answer
The key to answering this question with confidence starts with understanding that you are interviewing with enVista because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at enVista."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."
14. What is one unique personality trait you possess that would help you be successful in this role with enVista?
How to Answer
This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with enVista. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at enVista will be extremely beneficial to your team."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."
15. As a consultant with enVista, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?
How to Answer
Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with enVista, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don't hesitate to reach out to me with questions or for clarification on items discussed."
16. At enVista, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
How to Answer
While this potential role with enVista will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at enVista, your entire team would appreciate from my first day on the job."
17. Do you have experience working with different CASE tools? If so, what do you have experience with?
How to Answer
The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because enVista is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at enVista."
18. enVista embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.
How to Answer
The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.
Written by Rachelle Enns on March 10th, 2020
1st Answer Example
"The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."
Written by Rachelle Enns on March 10th, 2020
2nd Answer Example
"I especially want to work for enVista because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."
19. How do you stay organized and on track when working on multiple projects or duties at the same time?
How to Answer
In this role with enVista, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"With any project that I am working on, I make sure to set benchmarks to meet deadlines ahead of time and set early personal deadlines to allow for some wiggle room. To do this, I am a proponent of using the Microsoft Outlook calendar and tasks functions to help keep me organized. I find that this method helps me stay on track with multiple projects while also leaving me wiggle room each day to fight the high needs fires that do come up in this job."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"For me to stay on track, I make sure to take ten minutes at the end of each day to recap what was accomplished, what new came up on my task list and re-prioritizing my work for the next day. Then, upon arriving the next day and working through emails from the previous evening, I can adjust my task list for the day if needed. I tend to set aside two hours per day to work on long-term project needs while focusing a majority of my time on the short-term needs."
20. How do you measure the success of a data integration project?
How to Answer
Similar to evaluating any project, measuring the success and impact of any data integration project should rely on goals that were defined at the start of the project. In your answer, be sure that you speak about the consideration for the people involved in the project (i.e. customers, sales, IT, engineering) and how success was measured in their eyes. Another great point to touch on in your answer is using the SMART method for setting goals to assure that they are specific, measurable, attainable, relevant and time oriented.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"With any large data integration project that I have managed in the past, success starts with setting realistic yet high standard goals for the project. To do this, I need to make sure that I get input from all key stakeholders in the project. With a recent project, we measure our success in a few different ways. Because of the need set forth by our sales force to be more competitive with our competition in the market, we measured timeliness of the system pre and post integration. Then, to measure the financial impacts of the project, we measured our end of project costs versus what was budgeted. Because our goals were measurable, it was easy to see that the project was a huge success."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"I think that I can best demonstrate this by talking about a recent data integration project we worked on in creating new banking software. At the beginning of the project, we clearly defined the end goals of the project in the data we wanted converted with a set deadline for completion. Our design team added their expectations on their desired workflow following the data conversion. One integration was complete, our goals were easily measured for the project to be considered a success."
21. Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?
How to Answer
As a professional in the tech industry, you have likely had a project that failed, a promotion that passed you over or a meltdown occur at some point in time. Realizing that your interviewer fully understands and expects that failure happens, talk openly and honestly about a situation where you experienced failure or failed plans. Most importantly in your answer, focus on how you overcame the particular situation and discuss lessons that you learned moving forward that you can bring to this role at enVista.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"A couple of years ago in my first role as a UI designer out of college, my team was tasked with coming up with a very short notice proposal for a potential high end customer. With a week turnaround time, I set right to spending my time gathering information on the company to build a mock design. When the proposal was submitted, I found out that the potential customer scoffed at my idea and the customer went with another organization's proposal for their use. The biggest piece of feedback that I got was that the UI design just wasn't conducive to the type of customers they were expecting. From that point forward, whether it has been with short notice or long-term products, I take the time to communicate with key decision makers from clients to gather information for making my design as user friendly as possible."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"Last year, I was working on a large scale project that put me face to face with a key customer. After traveling onsite with the customer to spend time with them, I exchanged contact information with two of the key decision makers. In the weeks following, I was sending them follow up emails with our business proposals and was getting frustrated at the lack of response from the clients. After my manager had questioned the viability of the potential customer, I picked up the phone and called them directly. It turns out that their responses back to me were being sent to a junk email folder that I neglected to consider. I apologized for the mistake, took action quickly and we came to a great agreement on future business together. After having a laugh about it with my boss, I now incorporate diligent communication follow ups both by phone and email with customers while also regularly checking all email inboxes."
22. Tell me about a time that there was a delay in the project and how did you handle that delay?
How to Answer
In your answer, be sure to tell your prospective employer why there was a delay, but most importantly, how you handled it and got back on track. It's important to use the STAR format for questions like these: situation, task, action, result. Situation: the delay. Task: resolving it quickly and getting back on track. Action: how you went about executing the task. Result: how the steps you took to resolve it led to the effective and successful resolution of that delay.
Written by Marissa Letendre on March 10th, 2020
1st Answer Example
"I was working with my team on the configuration of the new HR system we were rolling out and the HR team asked for a new module that we thought would significantly delay the launch. In order to meet our internal client's needs, we offered to add the new module, but to avoid delays to the project, we reallocated a resource to work exclusively on the module. We all chipped in extra effort on the major project parts to make up for our coworkers' absence as he was working on the module. The coworker who did the module did a fantastic job which didn't require many changes from the group. Through all this, we were able to roll the product out on time and within budget."
Written by Marissa Letendre on March 10th, 2020
2nd Answer Example
"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."
23. Here at enVista, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
How to Answer
As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at enVista."
24. If you were asked to review a colleague's code that they had written, what key things would you look for?
How to Answer
For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."
25. What SDLC models are you familiar in working with?
How to Answer
As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about enVista by asking your interviewer which model they work off of.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at enVista, can you expand on what models you use here in your software development life cycle?"
26. What software analysis and design tools do you have familiarity working with?
How to Answer
As a software engineer for enVista, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."
27. In a technical support role here at enVista, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
How to Answer
While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"If hired for this role here at enVista, you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."
28. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?
How to Answer
As a reputable provider of software, enVista relies on their software testing engineers to both test and debug their products when necessary. Make your interviewer aware that you are knowledgeable on both processes by briefly explaining each process as you've worked on them in the past. Then, talk about your openness to working both testing and debugging processes if hired for this position.
Written by Ryan Brunner on March 10th, 2020
1st Answer Example
"Yes, I definitely would consider myself proficient in both testing and debugging software. My current role that I've held for four years since graduating from college has exposed me to both processes. In testing, I use known conditions and predefined methods to test for expected outcomes to find errors within the system. I utilize testing prior to new software rollouts. The debugging process happens to already released software that has had issues and comes with unknown conditions and unpredictable outcomes. In this process, my goal is to find the cause of the error to fix it efficiently and effectively to roll an updated program back out to end users."
Written by Ryan Brunner on March 10th, 2020
2nd Answer Example
"While a majority of my career has been focused on software testing, I am very familiar with debugging processes as well. If hired for this position, I would take the time to focus on debugging processes to bring myself up to speed while being able to hit the ground running on testing processes."