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NuVasive Interview
Questions

29 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 29

When have you had to change a major component of your project due to new information being presented?

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NuVasive Interview Questions

  1. 1.

    When have you had to change a major component of your project due to new information being presented?

      Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information?

      Rachelle's Answer #1

      "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."

      Rachelle's Answer #2

      "Last year I was nearing the end of a client project when we had an unexpected parts recall. It set us back a few weeks and was quite discouraging. I reminded my team that we could not control changes like this, and we agreed to do our best work with what we had."

  2. 2.

    At NuVasive we do not have a lot of local competitors; however, the ones we do have are strong competitors. In your opinion, what makes us stand out in the marketplace?

      Researching the company is a crucial step to take before your job interview. Take note of what NuVasive focus' on most. Check online reviews to see what the customers are saying. Be sure to research their competitors so that you know what those particular companies are doing well. Where is NuVasive performing better when measured against their competitors? Keep you answer positive and stick to the facts.

      Rachelle's Answer #1

      "I have conducted some research on NuVasive, your industry, as well as your competitors. One point that stood out to me was the fact that you manufacture your products rather than importing lower quality versions. Your customers seem very pleased with the quality of your products, and I read some positive online reviews!"

      Rachelle's Answer #2

      "I believe that what makes NuVasive stand out in the marketplace is the fact that all forms of advertising used are clear, concise, and fit with your brand. Clean branding is a major key to creating trust with consumers; thus, resulting in a successful business!"

  3. 3.

    In the healthcare equipment and supply industry, strong attention to detail is incredibly important. On a scale of 1-10, how would you rate your attentiveness?

      When the health and wellness of people are at stake, it is vital that all of the details are tended to. Assure the interviewer that you place value on the details. Give an example of a time when your manager or supervisor complimented your attention to detail.

      Rachelle's Answer #1

      "I would rate my attention to detail as an 8 out of 10. There is always room for improvement; however, my current supervisor often comments on how thorough my documentation is. I understand the importance of paying strong attention to detail."

      Rachelle's Answer #2

      "My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. It's something I am conscious of and continually working on. I would currently rate myself as a 7.5 out of 10 and am aiming to be a 10/10!"

  4. 4.

    How would you describe your personality?

      Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.

      Rachelle's Answer #1

      "I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

      Rachelle's Answer #2

      "Here are some additional descriptive words related to personality:

      - Adaptable
      - Considerate
      - Diligent
      - Exuberant
      - Frank
      - Generous
      - Inventive
      - Persistent
      - Resourceful
      - Sincere"

  5. 5.

    List the top 3 skills that you have acquired in your last role.

      You have likely gained many valuable skills in your career. Share with the interviewer which skills you value the most. Be sure to include capabilities that will potentially benefit this potential new employer.

      Rachelle's Answer #1

      "In the past few years I was able to upgrade my education while still working full time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel."

      Rachelle's Answer #2

      "Here are some additional skills that may be transferable:

      - Proven experience in motivating others
      - Ability to effectively prioritize
      - Time management
      - Leadership experience
      - Research skills
      - Experience delegating tasks"

  6. 6.

    How do you deal with conflict on your team?

      The interviewer is looking to hear about your ability to communicate with your team and professionally handle issues when they arise.

      Think of an example where you worked closely with your team to resolve a conflict. You could also offer a scenario where you mediated an issue between two coworkers. Show that you can keep your head on your shoulders when dealing with conflict.

      Rachelle's Answer #1

      "I have strong conflict management skills and in my current position, have had to exercise those skills from time to time. We are in a high-stress, highly commissioned work environment which can cause a lot of unnecessary conflict among the team. When a conflict arises, I like to deal with it swiftly, openly, and with poise. Transparency and openness are how I lead my team, so I will call a group meeting where we express concerns and get it all out on the table."

      Rachelle's Answer #2

      "Conflict is a normal part of being in business. It is most easily remedied by clear, open, and honest communication among team members."

  7. 7.

    At NuVasive we have a wide range of clients all over the state. Are you comfortable managing a large territory that requires 50% overnight travel?

      Many positions within the healthcare equipment and supply field will require a great deal of travel. Talk to the interviewer about your ability to be away on overnight travel. If you have restrictions on your schedule, this is the time to address that.

      If you can accommodate travel: "Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."

      Rachelle's Answer #1

      "Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."

      Rachelle's Answer #2

      "If you cannot accommodate travel: "I can manage a large territory and travel within business hours. Overnight travel can be a bit tricky for me as I am a single parent; however, I can accommodate overnight travel about one week per month with some notice."

  8. 8.

    The success of our brand relies heavily on our industry reputation and level of trustworthiness. How do you plan to build trust with NuVasive clients?

      Building trust with clients is vital in the healthcare equipment and supply industry. Assure the interviewer that you are capable of creating a strong rapport with your clients by explaining how you develop and maintain these relationships. Give a relevant example, if possible.

      Rachelle's Answer #1

      "I see that NuVasive has a solid reputation in the industry which is incredibly valuable. In my current position, I spend a lot of time working with client questions and concerns. I establish trust with my clients by listening intently, delivering accurate answers the first time, and being diligent with my follow up. If hired, I would do the same for NuVasive."

      Rachelle's Answer #2

      "Here are some ways that you can build trust with your customers:

      - Do not always try to sell them something
      - Offer product and service of value to them
      - Only offer to sell them what they need
      - Never inflate the benefits of a product or service
      - Do not slander the competition to make yourself look better
      - Do not make empty promises
      - Take ownership and never blame the company for mistakes"

  9. 9.

    NuVasive has a very strong reputation in this industry which means that we receive a high volume of applications for our open roles. What makes you a competitive candidate for this role?

      If there was ever a time to "sell" yourself, it is now! Talk to the interviewer about your results and performance versus only talking about your feelings on why you are the best candidate for the position.

      Rachelle's Answer #1

      "sell"

      Rachelle's Answer #2

      "I am a competitive candidate because I have a consistent history of exceeding my targets and goals for the past three years. I have been promoted two times in the last year which is nearly unheard of in my current company. In addition to these successes, I have excellent cold calling skills which I will put to work immediately after being hired with NuVasive."

  10. 10.

    Tell me about a time when you improved communication between yourself and a co-worker or client.

      Possessing the skills to improve communication in the workplace is a precious asset. Talk to the interviewer about your ability to enhance communication in the workplace.

      Rachelle's Answer #1

      "In my current position I have one particular client who was an exceptionally brief communicator. If I asked two questions, he would answer just one. I learned that he would not acknowledge anything for which he did not have a direct answer. I began to ask him questions in a different way. For example, I would say 'Do you have an answer for me on question X?' and he would say yes or no. We would then go from there. This method was a valid form of communication for that particular client."

      Rachelle's Answer #2

      "We recently rolled out a large organizational change. I took a very transparent approach to communication throughout the process. I asked the team for their feedback and buy-in early in the process. We discussed some options that could be expected. When the time came to roll out the change, there was minimal surprise with the new process. It was a success!"

  11. 11.

    When have you used an inventive method to stretch company resources beyond the normal level?

      If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Talk to the interviewer about a time when you have been able to stretch company resources.

      Rachelle's Answer #1

      "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly."

      Rachelle's Answer #2

      "I recycle a lot of company materials to make the most of our resources. I also do this with people regarding cross training and sharing understanding across departments."

  12. 12.

    At NuVasive we prefer to hire those with formal healthcare and medical training. Do you have related post-secondary education?

      Take a few minutes to walk the interviewer through your medical training and post-secondary education. Chances are, you have this experience listed on your resume; however, the interviewer is looking for you to expand. Discuss your best course or your most challenging one. You can talk about any awards or recognition achieved while attending your post-secondary training and education. Be sure to tie in why your education will help you in this role.

      If you have related training: "I am a Registered Nurse (RN) with a Bachelor of Nursing from Tennessee Technological University. While attending this program, I found that I have an incredibly strong interest in Human Physiology. This interest has carried into my career and is one of the reasons why I am so excited about what you do at NuVasive."

      Rachelle's Answer #1

      "I am a Registered Nurse (RN) with a Bachelor of Nursing from Tennessee Technological University. While attending this program, I found that I have an incredibly strong interest in Human Physiology. This interest has carried into my career and is one of the reasons why I am so excited about what you do at NuVasive."

      Rachelle's Answer #2

      "If you do not have related training: "I have performed a great deal of research on NuVasive and your products. I have approximately eight years of related work experience. Although I do not have formal medical or healthcare training, I am confident in my ability to perform this job function."

  13. 13.

    One of the ways that we provide great customer service is by offering 24/7 on-site equipment maintenance and repair. How will you contribute to our customer service standards?

      Excellent customer service is vital in any industry; however, when working with healthcare equipment, one must be extra diligent because your customers, and their patients, rely heavily on you. Talk to the interviewer about your customer service philosophy.

      Rachelle's Answer #1

      "I think it's great that you offer this service 24/7. Being reliable and on-call is the perfect way to make your customers feel secure and trust you. To me, customer service is the most important factor in the success of any business. Your customer must always come first and my day is never done until I know everyone is taken care of."

      Rachelle's Answer #2

      "Here are some other ways you can deliver excellent customer service:

      - Displaying patience with your customers
      - Staying calm and confident in all situations
      - Being attentive to your customers' needs
      - Ability to react effectively to unexpected situations
      - Possessing strong product knowledge
      - Delivering your deadlines on time
      - Being a clear and positive communicator"

  14. 14.

    At NuVasive our technology and products are intricately designed. Do you have a natural ability to understand, and explain, highly technological products?

      It is crucial that you research NuVasive and their products, in detail, before your interview. Are you able to clearly understand the equipment and how it works? Show the interviewer that you already possess insight on their product offerings.

      Rachelle's Answer #1

      "I consider myself highly technical, and I can certainly take the time to learn your products inside and out before joining NuVasive. I have already taught myself a few things through researching your website. For example - you create product ABC which is an answer to medical issue XYZ. I am excited to learn more!"

      Rachelle's Answer #2

      "When I have a clear understanding of the product or process, I have a strong ability to explain things in simple terms. I am technically savvy and also have an analytical mind. I am confident in my ability to quickly learn your products so that I can effectively relay my knowledge to your customers."

  15. 15.

    There are strict federal regulations and guidelines in our industry that must always be followed. Are you familiar with these, and do you have a history of compliance?

      If you have experience in the healthcare equipment and service industry, you are likely familiar with the fact that there are strict guidelines and regulations surrounding best practices. Assure the interviewer that you are familiar with this fact and that you understand the importance of compliance.

      Rachelle's Answer #1

      "Earlier in my career, I worked for the U.S Department of Health & Human Services. I became very familiar with the role that the federal government plays in the regulations and guidelines associated with the healthcare industry. I am eager to learn more about the regulations and guidelines which specifically affect NuVasive."

      Rachelle's Answer #2

      "Although I am new to the healthcare supply and equipment industry, and do not have a thorough understanding of your regulations, I can tell you that I have a strong history of compliance. My background is in health and safety and, with that experience, comes the ingrained knowledge that will transfer well to this role with NuVasive"

  16. 16.

    At NuVasive we use a variety of robust internal software programs. What type of programs and software are you well versed in? Do you consider yourself tech savvy?

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  17. 17.

    Tell me about a project you completed recently that was ahead of schedule.

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  18. 18.

    Tell me about a contribution you made to the last team you worked on.

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  19. 19.

    What career path interests you the most in this company?

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  20. 20.

    Tell me about the most rewarding experience you have had, working in a team environment. What made it so rewarding?

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  21. 21.

    When have you taken an existing process and used your own creativity to make it better?

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  22. 22.

    Tell me about a time when you took on a new course to study in order to improve your own work performance.

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  23. 23.

    How do you handle stress?

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  24. 24.

    Do you think honesty is always the best policy?

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  25. 25.

    How can we motivate you on the job?

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  26. 26.

    If you were hired for this position, what are the first changes you would implement?

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  27. 27.

    Have you ever had to fire an employee? What were the reasons for their termination?

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  28. 28.

    What is something you would be happy doing everyday for the rest of your career?

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  29. 29.

    When given an important assignment, how do you approach handling it?

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