30 Los Angeles County Department of Public Works Interview Questions & Answers
1. This position aside, which Los Angeles County Department of Public Works department would you work with if you were given the opportunity?
How to Answer
In public works, there are a variety of areas in which you can work, including public recreational areas such as parks and green spaces. Public works can also include the care of community centers and government-owned building. Transport infrastructure and roads are often considered public works as well. In addition to these, public services such as water supply, sewage treatment, and electrical grids fall under the umbrella of the public works. The interviewer would like to know, aside from the role to which you have applied, what other areas of public works catch your attention. Discuss any other interests that you have.
1st Answer Example
"I have a variety of interests and, aside from this position, would be happy to learn more about water supply and treatment. I believe that water supply is one of the most important services we can provide to the public. It's important to me that I understand how water treatment processes work."
2nd Answer Example
"Although my primary interest is in the landscaping and beautification of public spaces such as parks and green spaces, I do have an interest in roads and infrastructure. If there were an opportunity to learn about other public works services at Los Angeles County Department of Public Works I would choose roads and bridges. It's fascinating to me how the city comes to decisions on road expansions and more."
2. Why would you rather work in the public works sector versus the private sector?
How to Answer
There is a significant difference between public works and working in the private sector. Public works often offer better pay. There is generally more job security, excellent benefits, and other perks such as a pension. However, the private sector may offer faster growth, better tech, and other perks. Discuss with the interviewer why you are choosing to find a role in the public sector versus private.
1st Answer Example
"Each sector, private or public, come with their challenges; however, I feel that the offering from the public works sector better fits my needs. There is more job security, and opportunities for competitive benefits and pension; all factors that I consider as I raise and support my family."
2nd Answer Example
"I have spent time comparing public and private sector work, as I want to begin my career on the right foot. A recent Fraser Institute report showed me that public works jobs pay more, on average, but also offer more job security in unionized and non-unionized roles. Starting my career, it's important to me that I build a secure future for myself. For those reasons, public sector work became the clear choice."
3. List for me some of the main duties in your current role that will apply to this role with Los Angeles County Department of Public Works.
How to Answer
The hiring authority would like to see the parallel between the duties of their job and the role that you currently hold. Your answer could include a mix of hard and soft skills that you believe are transferable to this position with Los Angeles County Department of Public Works. These skills could consist of specialized equipment or machinery that you operate. Skills could include team leadership, scheduling, hiring, and project management. The primary purpose of this question is for the interviewer to be able to picture you in this role with Los Angeles County Department of Public Works easily.
1st Answer Example
"The job posting at Los Angeles County Department of Public Works piqued my interest since many of the role responsibilities aligned with my current job including (A), (B), and (C). These duties, in particular, are ones that I perform daily. I also bring experience leading a team of 15 trades professionals, creating their schedules, and delivering quarterly performance reports."
2nd Answer Example
"As a recent graduate, the most important transferrable skills that I bring to Los Angeles County Department of Public Works include my ability to work cohesively on group projects, meet deadlines, and communicate with clarity both verbally and written."
4. This role requires a great deal of physical stamina. Are you able to meet this requirement?
How to Answer
Your ability to meet the physical needs of this role will be essential to Los Angeles County Department of Public Works. There is no need to overcomplicate this response. Working in public works, depending on the department and your official position might be very physically demanding. Assure the interviewer that you can meet these demands without hurting yourself or others. If you currently work in a job that is demanding on you, physically, be sure to share those details!
1st Answer Example
"Before applying to Los Angeles County Department of Public Works I carefully read through the physical requirements of the job. I am confident that I can meet these needs while delivering upon your commitment to a safe work environment for all."
2nd Answer Example
"I like to keep fit and have no hesitations when it comes to the physical requirements of this role. I can lift 55 pounds regularly, stand, bend, and walk most of the day."
5. Public services never stop running. Are you willing to work a double shift, weekends, evenings, overtime, and holidays?
How to Answer
Depending on the role, and whether or not this position is unionized, you may be asked to work overtime, doubles, evenings, weekends, and more. Before you blindly agree to work any hours, make sure you are clear on expectations.
If you cannot meet the schedule expectations at Los Angeles County Department of Public Works try discussing precisely what you can offer. There may be some room to agree on a revised schedule.
1st Answer Example
"I am available to work all seven days of the week; however, due to family commitments, these hours must be during that day. With notice, I can work overtime and the odd weekend when needed. Will my availability meet the needs of Los Angeles County Department of Public Works?"
2nd Answer Example
"Being new to my career, I believe it's important that I offer flexibility in my schedule. I wish to grow my career as quickly as possible with Los Angeles County Department of Public Works and part of that means being available and willing to work the hours offered to me. I will do everything I can to be flexible and accommodating."
6. What does delivering a public service mean to you?
How to Answer
Los Angeles County Department of Public Works is looking for alignment between their core mission, and what you hope to accomplish in this role. Be prepared to discuss what it means to work in a public service sector. Think of this as an opportunity to give your own mini-mission statement.
1st Answer Example
"For me, delivering a public service means that I work hard to make the lives of those in my community better. I do my best to create improvements for those that use public services, ensuring that our community receives uninterrupted service when it matters the most."
2nd Answer Example
"Delivering a public service means being consistent and engaged when it comes to delivering various service-related needs to my community. As a public works employee, I aim to do my best every day so that everyone in my community can enjoy the way of life that they expect and deserve."
7. There are a vast amount of growth opportunities within Los Angeles County Department of Public Works. Where would you like your career in public works to take you?
How to Answer
Before your interview, you should have an excellent idea of the types of growth and opportunities available to you in the years to come. If you were to advance your career, what are the next natural steps to take? How have the people before you progressed with Los Angeles County Department of Public Works?
You can find this information by researching on the Los Angeles County Department of Public Works website or even checking out the LinkedIn profiles of the professionals who came before you; taking note of their career progression. Talk to the hiring authority about future goals and opportunity.
1st Answer Example
"I did some research on the Los Angeles County Department of Public Works website and see that you offer endless opportunities for growth through a variety of departments. I want to work my way into a team leadership or management role with Los Angeles County Department of Public Works in the next two years. I have some valuable leadership training that I look forward to utilizing."
2nd Answer Example
"One of the benefits of being employed in the public works sector is job security and opportunity for growth. I would like to see my career advance to include crew management opportunities. I like to train others, teaching them what I know, so any leadership opportunity that includes training new hires would be an exciting advancement for me."
8. How do you feel about working in a union environment?
How to Answer
Some public works roles are union based, where others are not. Despite some unions having a bad reputation, there are many positive factors for working in a unionized environment. These include fair pay and job security. If this role with Los Angeles County Department of Public Works requires you to be part of a union, discuss your willingness to join the union. Be sure to ask insightful questions about their collective agreement.
1st Answer Example
"I currently work in a unionized job and have for the past eight years. The union approach is not new to me, and I have enjoyed the benefits thus far. My current union works hard to ensure that employees are safe and treated fairly. I look forward to learning more about your union and collective agreement."
2nd Answer Example
"I am not overly familiar with union environments, but I do understand that this role is union based. Could you take some time to share with me how the union would impact my employment experience at Los Angeles County Department of Public Works?"
9. Are you familiar with the American Public Works Association? Would you consider gaining accreditation or certification from your nearest chapter?
How to Answer
The American Public Works Association (APWA) is one of the largest networks and organizations service public works professionals in North America. They boast over 30,000 members who benefit significantly from their resources. The APWA is a non-profit organization that focuses' primarily on educating public works employees, helping them to grow in their careers. Discuss what you know about the APWA.
If you are a member of the APWA or a similar group, be ready to discuss how this organization has positively impacted your career. If you are not a member of any professional associations related to public works, be sure to express your interest in learning more and becoming well connected in your industry.
1st Answer Example
"I am not a member of the APWA; however, there is a similar association called XYZ. I have had the opportunity to take some coursework through this non-profit group on topics such as Public Infrastructure and Project Management. It has been a valuable experience for me, and I have grown my network exponentially since joining."
2nd Answer Example
"I have heard of the APWA and understand that they are a non-profit organization focused on educating and connecting public works professionals. I look forward to being eligible for membership and growing my knowledge and network."
10. In your opinion, what defines 'Public Works'?
How to Answer
'Public works' is a broad term that refers to many government services and structures. Public works are provided by the government, to the community, to provide essential services and a better quality of life to those living in the region. Briefly explain what the term 'public works' means to you; showing the interviewer that you understand the industry.
1st Answer Example
"I understand public works to be a broad term for services provided to the public, paid for by the government. Public works can be roads, water, electricity, infrastructure, parks, and more."
2nd Answer Example
"To me, 'public works' is a catch-all term for services and structures provided to communities by the government. Parks and green spaces are part of public works; as are roads and public transit systems. Also included in public works could be electrical grids and water treatment facilities."
11. What would happen in the absence of public services? Do you understand why this job with Los Angeles County Department of Public Works is so critical?
How to Answer
Public services are critical to the good of the community. Public works ensure that communities and their citizens receive access to basic human needs, at an affordable price. Public works are responsible for providing clean, safe, and maintained parks for children. They cover necessities such as clean drinking water and affordable access to reliable public transit.
The interviewer at Los Angeles County Department of Public Works wants to see that you understand why their purpose is vital to the community. Share what you know, being sure to express your understanding of the scope of their work and responsibilities.
1st Answer Example
"Without Los Angeles County Department of Public Works and the public services that you provide, our communities would not be safe and certainly would not be as happy. Our community thrives in part because of the work done by Los Angeles County Department of Public Works. I will take utmost responsibility in this role, and will act as a public servant every day on the job."
2nd Answer Example
"In the absence of public works, our community and its citizens would not be able to enjoy clean parks, treated water, consistent electricity, safe roads, and reliable public transit. Public works are all-encompassing and critical to the well-being and happiness of the public. I completely understand the important role that Los Angeles County Department of Public Works plays in all of this and am eager to contribute."
12. Have you overseen the work of someone else, in any of your previous positions? How do you feel about being a team leader?
How to Answer
The interviewer would like to know how you feel about future leadership opportunities. Think about a time when you have led someone else, or a group of people, at work or in your personal life. If you are newer to your career, perhaps you led a group project in school or led a volunteer effort. Show the interviewer how you strive to be an excellent example to others.
1st Answer Example
"Yes, I have overseen a team of 5 others in the past. I enjoy being a leader in situations where I know my job very well and am confident that I can guide others with ease. For me, leadership does not always equate to management. If I am not in an official leadership role, I am still able to be a great example to others through a strong work ethic and a positive mindset."
2nd Answer Example
"I always strive to be a positive example to others, even when I am not in a formal leadership position. While attending university, I enjoyed being the encourager in group projects, and I also volunteered as a tutor. If hired at Los Angeles County Department of Public Works I would take every opportunity to be a good example, whether in a team lead function or not."
13. At Los Angeles County Department of Public Works we do everything as a team. Have you ever had difficulty working in a team environment?
How to Answer
The ability to work in a team environment is a critical skill to Los Angeles County Department of Public Works. The interviewer needs to make sure that your approach to work will complement their existing employees and aligns well with their promise to the public; whom they serve. Safety and efficiency are achieved through great teamwork so you must show the interviewer that you can work positively in a team setting.
1st Answer Example
"My current team is incredible. We collaborate very well and achieve this great teamwork through clear and consistent communication efforts. I have not had troubles in any previous team environment, and look forward to experiencing even more collaboration with the teams here at Los Angeles County Department of Public Works."
2nd Answer Example
"I have no difficulty in team-based environments. That is where I thrive, as a highly collaborative crew member. I can work well on my own as well, but I do prefer the variety and excitement that comes with teamwork."
14. Do you have experience working around and operating heavy equipment?
How to Answer
It's crucial to Los Angeles County Department of Public Works that you can safely and effectively use the equipment required on the job. Rather than giving an exhaustive list of the type of equipment you have used, try a more conversational approach. Discuss the heavy equipment training you have received and any particular areas of expertise.
If you are new to working around heavy equipment, show that you are eager to learn. You can ask questions about the type of equipment you'll be using. You can also ask if there are available resources for you to learn more before your start date.
1st Answer Example
"In my current role, I operate heavy equipment around 30% of the day. The equipment I am best versed in includes (A), and (B); which align with the equipment mentioned in the Los Angeles County Department of Public Works job posting. I have a strong mechanical background, which also allows me to troubleshoot and repair minor issues on the job site."
2nd Answer Example
"I have worked around heavy equipment; however, operating the equipment would be a new skill for me. I am mechanically savvy and understand the main components of most of the equipment used in this role."
15. Your background is not in public works. What qualifies you for this position?
How to Answer
Coming from the public works industry may not be a requirement for this role. In fact, with the right transferrable skills, it's straightforward for a qualified candidate like yourself to make a successful industry change. Be prepared to talk about the transferable skills you bring to this position. These transferable skills could be heavy equipment operation, team leadership, safety training, customer service experience, or technical capabilities. Make your case as to why you are the top candidate, regardless of your direct industry experience.
1st Answer Example
"The public works industry is something that I can learn. I have performed a great deal of research on Los Angeles County Department of Public Works and know that I would be a fit in many ways. For instance, I can manage a crew, schedule multiple crew members over a variety of projects, conduct safety training, and report to a variety of stakeholders. I am highly qualified for this role and look forward to showing you how I can make a positive impact here."
2nd Answer Example
"I come from the private sector, specifically in energy; however, the importance of what I did in terms of accuracy and safety are the same as the expectations with Los Angeles County Department of Public Works. I put safety first, and I am highly technical and mechanically minded. These skills will come with me, no matter the industry in which I work."
16. Stress is a natural occurrence in the public works industry. How do you react in the most stressful situations?
How to Answer
The interviewer needs to know that you can deal with the stress that may come in this role. Because Los Angeles County Department of Public Works is responsible for critical public services, the stakes can be high. Your ability to manage stress professionally and productively can make all the difference when a critical situation arises. Think back to a time when you had to deal with a significant stressor at work. Walk the interviewer through your reaction, the action that you took, and the positive outcome in the end.
1st Answer Example
"I understand that situations can unravel quickly when dealing with critical public services. Our community has high expectations for this department, so I must manage those expectations with poise. In my current role, there is a great amount of pressure to meet very tight project deadlines. These projects have many moving parts and demanding stakeholders, which is enough to make a lot of people quit their jobs. I am resilient and have stayed with my company much longer than the average tenure."
2nd Answer Example
"I handle stress very well, and my references will wholeheartedly agree when you call them. I am able to remain focused and on deadline, because I ask questions, request help when needed, and keep open lines of communication at all stages of a project."
17. Los Angeles County Department of Public Works hires only the most reliable team members. How often were you unexpectedly absent or late from work in your previous position?
How to Answer
Each role and public works provider is different; however, Los Angeles County Department of Public Works may have a variety of shifts that involves on-call work. Teams may be small, meaning that your contribution and level of reliability is critical to their success. Talk about how reliable you are in your current role, leaning on a specific example of a time you came through for your team, or what your references say about you.
1st Answer Example
"In my career, I am proud to have had zero unexcused absences. My supervisor often comments on how reliable I am, and that I am an excellent example to my team. I have around three weeks of vacation time, which I take when it is seasonally convenient for my employer. I am always ten minutes early for work, and am often available to cover shifts when needed."
2nd Answer Example
"The last sick day I took was last year and came with a doctors' note. I am not fickle when it comes to showing up for my team and my employer. When you call my references, they will attest to the fact that I am reliable and a strong team player."
18. Tell me about one area you could improve on, and one area where you are strongest.
How to Answer
This question is a smart, blended way of asking about your greatest strength and your greatest weakness. Think back to any performance reviews, or verbal and written feedback from your current supervisor. If you have formal performance reviews, what did you discuss? If you do not have formal performance reviews, mention any input that you consistently receive; both positive and constructive.
When discussing your weakness, or area for improvement, avoid topics that would ruin your chances of landing the job. For instance, if you are interviewing for a landscaping role, you should not say that you are uncomfortable operating machinery. When it comes to your area for improvement, discuss what you are actively doing to improve.
1st Answer Example
"My manager loves that I am independent and can figure out challenging problems quickly. With that said, I do know that I should work on my patience when it comes to training new hires. Because I work fast sometimes, that means reminding myself to slow down and meet other people where they are. When working with a new hire, I let them know that I work fast and to ask me to slow down or repeat a section of training anytime they need. It's important to me that I create a comfortable learning atmosphere for everyone."
2nd Answer Example
"My supervisor is delighted with my technical skills and my ability to solve problems through reverse engineering. One area for improvement is to improve my documentation. I document; however, sometimes not to the detail and level that my manager would like to see. To improve on this, I created a framework to follow for each situation. This framework includes information such as the situation, the action I took, and the result."
19. What does hard work mean to you?
How to Answer
Everyone interprets hard work differently, and the hiring authority at Los Angeles County Department of Public Works wants to know what it means to you! Hard work can mean doing what is expected of you, even when you don't feel like it. Working hard can mean delivering more than expected without being asked. Show the interviewer that you are not a 'bare minimum' type of employee and that you are prepared to give your best in this role.
1st Answer Example
"I was raised to be a hard worker, and had excellent examples in both of my parents. To work hard means to strive to deliver your absolute best every day. It means to overdeliver on what you are asked to do, all while maintaining a positive attitude. I will contribute greatly to the goals of Los Angeles County Department of Public Works with my great outlook and ability to work hard."
2nd Answer Example
"Being a hard worker means that you take the time to understand the goals of your employer, and you become invested in those goals. It means staying until the job is done and done well. One way that I show my work ethic is to continually keep an open mind regarding potential improvements in my work, or ways to optimize efficiency on the job."
20. Safety is everything to us at Los Angeles County Department of Public Works. How do you embrace a culture of safety?
How to Answer
Safety is incredibly important in any job and even more so when working within the government and public works. Take some time to learn about the safety goals, and safety record of Los Angeles County Department of Public Works. You may be able to find information on their website or through an online search. How do the values of Los Angeles County Department of Public Works match your approach to safety in the workplace?
1st Answer Example
"Serving the public and providing comfort and safety is a running theme at Los Angeles County Department of Public Works. You help our communities thrive through public services such as (A), (B), and (C). To contribute to your culture of safety, I will learn how to use all equipment given to me properly, and I will learn protocols and processes; following them to a tee."
2nd Answer Example
"From my research, I see that Los Angeles County Department of Public Works puts many safety precautions into place, but you also understand that safety comes from proper employee development and operational standards. To embrace your culture of safety, I will take every opportunity to learn, develop, and grow, ensuring that I abide by your policies and lead by example."
21. Los Angeles County Department of Public Works employs a diverse range of trades and administration personnel. How do you feel about working in a highly diverse environment?
How to Answer
As an employee in the public works industry, you will find diversity in every team and community that you serve. It's diversity that makes innovation and positive change a possibility! Los Angeles County Department of Public Works wants to know how you feel about working in an inclusive environment and how you go about embracing diversity. Diversity can include genders, religious backgrounds, sexual orientation, special abilities, and more.
1st Answer Example
"I truly admire the effort that Los Angeles County Department of Public Works makes when it comes to diversity and inclusion in the workplace. I enjoy learning from those different from me and am thrilled to be exposed to new relationships and experiences. Everyone walks a unique path, and I celebrate that."
2nd Answer Example
"I am a minority, so I understand first-hand the importance of a highly diverse work environment. I am sensitive to others, and their unique circumstances so I do appreciate that Los Angeles County Department of Public Works puts in a dedicated effort to do the same."
22. Los Angeles County Department of Public Works works on multiple projects at a time. Are you accustomed to multi-tasking and prioritizing your work?
How to Answer
Multi-tasking and prioritizing multiple projects is an essential skill in the busy public works industry where you will have many tasks on the go at one time. Assure the interviewer that you are capable of handling a variety of tasks and deadlines at one time. Talk about your current role and how multi-tasking is an expectation. You could tell a story about how you delivered on multiple expectations in tandem. If you are new to your career, you can draw from your post-secondary experience, volunteer work, or even a team sports.
1st Answer Example
"In my current position I juggle multiple tasks at one time, with a variety of stakeholders. I also answer to two supervisors in two different departments. This experience has helped me to develop great multi-tasking skills, which I am eager to apply in this role with Los Angeles County Department of Public Works."
2nd Answer Example
"Multi-tasking is a skill that I continue to improve. I tend to concentrate hard on my tasks at hand, and am working to improve on my ability to be pulled away to multiple projects. I did well during university when I had multiple projects due in one week, along with a variety of exams."
23. Los Angeles County Department of Public Works seeks trades professionals with a variety of skills. Name for me your top three skills.
How to Answer
It's hard for most people to brag about themselves in an interview; however, questions like this require just that from you! Think back to any consistent compliments you receive from your coworkers or your boss. What are you most often endorsed for on LinkedIn? What are you most frequently asked about when it comes to your career expertise? If you are having difficulty carving out which skills are your top skills, as yourself these questions and begin to create a list. Once you are sure of your top three talents, then be prepared to discuss how these skills will benefit Los Angeles County Department of Public Works, should you be hired.
1st Answer Example
"My biggest strengths include my mechanical knowledge, my troubleshooting skills, and my willingness to work overtime or fill in for others when needed. These skills make me a competitive candidate for Los Angeles County Department of Public Works. I can adapt well in most situations and will need little training when it comes to the equipment used in this role."
2nd Answer Example
"Looking at the job posting by Los Angeles County Department of Public Works I believe that my top skills, which will benefit you the most, including my clean driving record and confidence behind the wheel. Also, my understanding of the tools and machinery used in this job will be of great value. This knowledge includes a strong understanding of equipment (A), (B). and (C)."
24. Talk to me about your safety-related training and your overall safety record in your current job.
How to Answer
Los Angeles County Department of Public Works must put the safety of the public, and their employees before anything else. For this reason, they are careful to hire people who are just as safety-focused. If you have safety-related training, take the time to walk the interviewer through this education. For instance, maybe you have some safety-related tickets or certifications that will solidify your expertise in safety. Talk about the safety precautions that you take on the job, or plan to take in this role.
1st Answer Example
"Safety must be at the forefront of everything that I do in this industry. Over the past six years, I have taken safety certifications such as Heights Safety, Electrical Safety, Chemical Safety, and Road Safety. I brought these certifications for you, in case you would like a copy for my candidate file. I have never had an accident in the workplace, and I believe this is due to my attention to detail, willingness to pace myself, and strong communication during projects."
2nd Answer Example
"The Los Angeles County Department of Public Works job posting mentioned a variety of potential hazards which included confined spaces, frequent lifting, heavy equipment, traffic, extreme weather, and chemical exposure. I understand the importance of exercising safety in all that I do when facing these types of situations. I am new to my career, so I have not received any formal safety training; however, I am eager to learn and am willing to begin studying in preparation for this role."
25. Do you have experience with emergency management and response?
How to Answer
Many public works services help communities to protect themselves from emergencies, disasters, and hazards. The interviewer would like to know if you have any experience working in an environment where you may need to react quickly in critical situations. Show the interviewer that you are capable of handling the stress levels and clear thinking that comes with emergency management and response.
1st Answer Example
"In my previous role, I worked in water treatment and did come across a variety of mission-critical situations including contamination and flooding. I am confident in my ability to react quickly and appropriately in emergencies."
2nd Answer Example
"I work quickly and can think on my feet; giving me the ability to react professionally in any situation, including an emergency. I have taken coursework on safety and accident prevention, which will help me as I learn more about emergency preparedness, response, and recovery."
26. Please share with me your salary expectations.
How to Answer
It is essential to be able to discuss salary in an interview openly. For many public works jobs, the per hour or salary range is listed in the job posting. If you are currently working, use your current earnings as a benchmark. If you are new to your career and are unsure what to ask for, try out a free online salary calculator. You want to give the interviewer a clear idea of what you would like to earn, assuring them that your needs fall into what they are offering.
1st Answer Example
"I would like to be transparent about expectations, so I will share that I am currently making $22/hour plus health benefits and two weeks' vacation time. I want my next opportunity to reflect my recently completed leadership coursework and aim to earn in the $24-26 per hour range plus three weeks' vacation time. Does this fit within the offering here at Los Angeles County Department of Public Works?"
2nd Answer Example
"I would like to earn slightly above where I am now. Currently, I earn $25/hour plus overtime and an opportunity for a quarterly bonus. My target income for the coming year is $60,000."
27. Tell me about your least favorite job. Why did you dislike this job?
How to Answer
It is pretty common to have had a job in the past that we don't particularly like. What sets you apart is how you react in this type of situation. Briefly break down for the interviewer what made the job unpleasant, but spend more of your time discussing what you did to make it more enjoyable. The hiring authority at Los Angeles County Department of Public Works wants to see that you are proactive in improving your situation versus spending your time complaining.
1st Answer Example
"My least favorite job was a clerical position that I took right out of high school. There was a great deal of data entry, and it was very repetitive. I am social and creative, so this position became tiresome very quickly. I decided to learn what I could during my time there. I took the opportunity to learn more about accounting, balancing books, and using more advanced parts of Excel."
2nd Answer Example
"During my college days, I worked nights in a warehouse. The money was good, but the work was a grind! I was timed for productivity and could not even stop the clock for a washroom break. It felt like a sweatshop environment, but I stuck through it because I was determined to pay off my student loans. The great news is that I made some good connections and was able to find employment in another part of the warehouse immediately after graduation."
28. In your last performance review, what was one suggested area of improvement?
How to Answer
This question is another way of asking about your weaknesses. Give the interviewer a brief take on your most recent performance review, touching on what you do very well and what you were asked to improve. Show that you can take constructive feedback and implement it willingly. If you do not receive formal performance reviews, you can rely on a conversation or meeting that you have had at work where there was a similar discussion.
1st Answer Example
"My current boss recently mentioned that I could strengthen my level of comfortability with heavy machinery. I immediately enrolled myself in some classes at our local trades school to boost my performance in this area."
2nd Answer Example
"In my last performance meeting, my boss asked that I start working on becoming more comfortable with speaking in front of groups. He wants me to train our new hires one day on safety and other protocols. To meet this need, I have joined toastmasters and attend meetings once a week. I can already feel an improvement in the area of public speaking."
29. Rank your communication skills from 1-10. Please justify your ranking.
How to Answer
Ranking your communication skills from 1-10 is a quick way for the interviewer to gauge how positively you see yourself when it comes to communicating in the workplace. Nobody is a perfect communicator, so avoid ranking yourself a 10/10; however, be careful not to undercut yourself either. Provide an example of when you improved communication in the workplace.
1st Answer Example
"There is always more for me to learn; however, I value clear communication. For that reason, I rank myself an 8 out of 10. I ensure that my coworkers understand the goals for the day, and I am in communication with my supervisor throughout the day. My boss is always aware of what we have planned for the day, and the week."
2nd Answer Example
"I rank my communication skills as a 7.5 out of 10. I have much to learn but am always striving to do my best. Clear messaging, whether it be verbal or written, is imperative to a successful operation. I take the time to ensure my emails contain all the information needed before I send. When speaking in person, I ask if I do not understand. I never hesitate to gain clarification."
30. How would you handle conflict within your team?
How to Answer
Conflict can happen when you employ teams of individuals with different goals, communication styles, and backgrounds. The important part is that any dispute is swiftly resolved and does not cause damage to Los Angeles County Department of Public Works or the people it serves.
Think of a time where you experienced some conflict amongst your team. Perhaps there was a disagreement regarding shifts, priorities, or the way to approach a project. Show the interviewer that you are mature and able to remain professional in situations like this.
1st Answer Example
"I believe that dealing with conflict can be a normal part of work; however, the conflict needs to be dealt with openly and quickly. Conflict, when handled the right way, can bring a team even closer together. Recently, my team did not agree on the approach to take regarding the prioritization of three landscaping projects. We all sat down and gave our opinions. After listening to each other, we collectively decided which action to take. I allow my team to disagree; however, I ask for professionalism at the same time."
2nd Answer Example
"I recently had a coworker angry with me because I would not cover their evening shift. Normally I am a team player; however, it was my mothers' birthday dinner, and I could not miss the event. After two days of this teammate giving me the cold shoulder, I approached them head-on. I reminded them that I was willing to be helpful; however, not when communication was lacking and not when I felt disrespected. The coworker apologized, and we quickly moved on from the situation."