27 KKR Capital Markets Interview Questions & Answers
Below is a list of our KKR Capital Markets LLC interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. How do you believe your coworkers would describe you?
How to Answer
The interviewer would like to know how you are seen by your colleagues. Select approximately three words that truly define who you are. Be sure to choose words that radiate positive thoughts!
1st Answer Example
"I believe that my coworkers, if asked, would describe me as a reliable person who is always ready to submit the best work possible. My work ethic has never been questioned, and I am very proud with the work that I have submitted in my career, so far."
2nd Answer Example
"Here are some other great keywords you could use:
- Encouraging
- Caring
- Knowledgeable
- Reliable
- Focused
- Honest
- Assertive
- Tenacious
- Motivated
- Ambitions
- Conscientious"
2. If hired to this role here at KKR Capital Markets, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?
How to Answer
At the heart of this question, your interviewer is asking you to take an honest look inside of yourself to discuss what you feel is the biggest learning curve you will have if offered this position. This will give your interviewer a sense of how to handle your onboarding process if hired for the position and give them a sense that you have the ability to see what your biggest need would be. Similar to the what is your greatest weakness question, the key to answering this question is humbly pointing out a flaw that you may see and making a plan for how you will overcome that flaw.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Having put a lot of thought into this even before submitting my resume for this position, I realize that my greatest hurdle would be making the leap as an Auditor into the financial focused industry. My five years of experience out of college have been focused on management and technical consulting services, but I feel that I've built a very good knowledge base and experience for this role here at KKR Capital Markets. If given the opportunity to join your team, my initial focus would be to get enthralled in auditing in the financial industry and I'd do this by being attached at the hip to my colleagues and taking the time to talk one on one with a lot of other staff to help better understand what they'll expect of me in this role."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Understanding that my role here at KKR Capital Markets would have me working with the entire advisory staff, the first hurdle would be getting to know everyone on that team and showcasing the skills that I could bring to their work. If hired for the job, I would hope to be invited to team meetings where I could introduce myself and my role with the team and I'd invite an open conversation with the entire team."
3. Have you ever run into a situation where a company had a positive cash flow but was still in critical financial trouble?
How to Answer
At the heart of this question, your interviewer is looking to dive in and take a look at your critical thinking skills. While positive cash flow is usually a very good sign of a company's overall ability to settle its debts and handle future financial challenges, there are some situations where all isn't as it seems when looking at a company with a positive cash flow. Whether you have run into this situation or not, it is important for you to point out that you are aware of situations where a positive cash flow can be misleading.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"If hired for this position, you can rest assured that I know all considerations necessary when looking at cash flow for an organization when determining their overall financial health. A cash flow statement can often show positive cash flow when they take on new cash from loans or long-term debt. While these items do show up as positive on the cash flow, they don't accurately reflect the profitability of the organization."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I have come across this situation with a company that was selling off a large chunk of inventory. At the same time, the company was delaying their payables. This showed a very skewed positive cash flow but the real story behind the curtains showed a company that was in serious trouble of keeping its doors open."
4. In this role with KKR Capital Markets, we will rely on your analytical reporting skills on a regular basis. Why do you feel analytical reporting is important in the financial field?
How to Answer
Because the financial field is heavily reliant on numbers and data, analytical reporting can be a great tool to help key stakeholders make key decisions that have a positive impact on the business. In your answer to this question, point out the fact that you know the impact that data can have in the financial field and also talk about the types of analytical reporting you have done in the past that can be useful to the team at KKR Capital Markets. Also, feel free to ask any follow up questions on the expectation for this position.
Written by Ryan Brunner on July 17th, 2020
Answer Example
"As a Business Analyst, I've always viewed data as a tool to help make the right business decisions and my analytical reporting requires thoroughness in my data reporting. Here at KKR Capital Markets, you can easily make decisions based off of hunches or gut feelings. But I have a feeling that the more data gathered to help make the decision, the better the decision ends up being in the end."
Written by Ryan Brunner on July 17th, 2020
5. The clients of a financial firm like KKR Capital Markets can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?
How to Answer
Whether due to a large amount of money lost on the market or a client feels they were ill-advised by an Advisor, your job as a Client Services Representative will at some point or another deal with a very angry client. For this answer, your interviewer will be looking to hear that you do what is necessary to stay calm and stay focused on finding a resolution. If possible, use a specific example of a time you had to do exactly this and explain how effective communication was critical in making the situation right for the client.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"As you can see from my resume, I've spent the last three years in customer service relations for a large insurance company. As you can imagine, a large majority of my customer interactions were with upset customers. I've been called names that I can't repeat here in this interview and my key to working through these situations was to remain calm and not take things personally. Like the financial world, the insurance business is a very life altering experience and a loss or damage to an item is very stressful. I tried to put myself in the customers shoes, see things from their perspective and do my best to ease their situation. In this role with KKR Capital Markets, these same skills would be vital for me to find solutions or the right person to talk to if needed."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"First and foremost, an active listening approach is the first step to lowering the tension from an angry customer. A couple of months ago, we had a very angry customer come onsite to complain about a defective product that cut his hand pretty badly. The customer came onsite to complain even before receiving emergency care, which was apparent that he needed. First, I let him release his anger and it was not a pretty sight. Then I calmly repeated back what he had said and then explained what our policy allowed me to do at that time. Looking back, my sincere approach and calm demeanor helped calm him down and later that day, my manager had a formal complaint sent to the manufacturer and we were assured that they'd be in contact with the customer."
6. If you noticed that a company's balance sheet was showing increased amounts of accounts receivables, what future impacts to that company would you consider to be feasible?
How to Answer
At the root of this question, your interview will be looking to hear that you understand how the different lines on a company's balance sheet are related to each other. In your answer, be sure to point out your understanding of this as your job as an analyst with KKR Capital Markets will rely on your ability to do so.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"An organization's lines on a balance sheet all have impact on other lines. In the case that I was made aware of an increase in accounts receivable for an organization, I would note that cash flow could be directly impacted and give a higher chance that the organization didn't have enough money to operate. As well, the reduced value of assets is a real possibility for that organization."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In reality, an increase in amounts receivable can have both a positive and negative impact. In the short term, accounts receivable show up as current-period revenue and have a positive effect on income statements. But over the long-term, a large increase in amounts receivable has a negative impact on cash-flow for the company."
7. Here at KKR Capital Markets, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?
How to Answer
Prior to your interview, try to take a long, hard look inside your skills and styles as a leader of others and prepare to present the best management style possible to your interviewer that fits the role that you are interviewing for with KKR Capital Markets. Your answer should also involve solid research into the culture of KKR Capital Markets and the details of the role you are interviewing for. Some important things to touch on are your ability to promote a team atmosphere and your ability to delegate responsibilities when necessary.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"My overall management style is the belief in building a positive team atmosphere. I'm a firm believer that each person and role brings a specific skill set to the ocverall goals and purpose of a team and I promote a team based atmosphere by larifying everyone's role on the team, keeping every person's objectives clear, rewarding great performers on the team and holding people accountable for their actions. If hired for this role at KKR Capital Markets, you can be assured that my promotion of a team based atmosphere would help achieve even higher goals than you have set right now."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I think that it is crucial for a leader of others to be flexible in their style rather than relying on just one of the canned management styles. I'd like to highlight my abilities to lead as being a manager that works to grow and develop my staff to help them achieve their career goals and a leader who is able to provide direction and authority when the time for it arises. By knowing my team well and promoting our goals, I have the ability to assign work to the right people and follow through with my team on meeting all objective necessary."
8. Our customers rely on our services outside of normal business hours. Are you able to work a flexible schedule if hired for this position?
How to Answer
Because financial clients can be in need outside of the standard 9-5 business hours, this position with KKR Capital Markets may require the need for you to be flexible with your schedule to accommodate the business needs of the position. Prior to applying for the position, KKR Capital Markets should have posted the expected hours for position for you to have an idea of what will be expected. When answering this question, it is best to be open and honest about what particular needs that you have for expected work hours. As well, it is acceptable to ask follow up questions regarding the work schedule if you need further clarification.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"I am able to work a pretty flexible work schedule and have been used to doing this in my current role for the past six years. If I understand the expected hours for this position correctly, it sounds like the standard hours will be 8:00am to 5:00pm on most days with a rotating schedule to help cover evening hours up until 8:00pm and some rotating Saturday coverage as well. Is this correct?"
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Having worked a flexible schedule that included early morning hours and hours into the evening, I am very open to a flexible schedule for this position. The only clarification I would need is how a schedule is determined and when I would find out about upcoming schedules if hired for this position. We do have a young child that we would need to plan daycare schedules for and so my spouse and I could coordinate pick ups and drop offs from daycare. Can you shed light on how scheduling works for this position?"
9. What qualities do you feel a successful manager should have?
How to Answer
Some great qualities of a manager are:
- Being someone who people naturally want to follow
- Exceptional interpersonal skills
- Strong relationship building skills
- Taking ownership for the team's errors and mistakes
- Excelling at motivating others
- Providing kudos/recognition to your team
- Knowing how to select and hire the right people to join the team
- Having a vision for the future
These are just a few to get started!
Answer Example
"I feel that a successful manager should be patient, strive to be a mentor, and be willing to receive constructive feedback from their team. As a manager, I want to have a team that trusts me and comes to me for professional development and coaching."
10. In your work as a Portfolio Administrator, what kind events cause you the most stress on the job?
How to Answer
The high demands of a position as a Portfolio Manager or Administrator bring a lot of stress. Market volatility, greed, underperformance and tough clients can all contribute to a high level of stress in this field. For this question, your interviewer is looking to gain insight on how you handle these stress factors on the job by having you talk a bit about what types of things cause you stress. While you talk openly about what it is that causes you stress or discomfort, make sure that you also talk through how you handle that stress in a safe, healthy and good for business manner.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"While overall market volatility does stress out a lot of Portfolio Administrators, I have a very good way of explaining this volatility to my clients to the point where it doesn't stress me out. For me, any stress that I feel is usually put on me by myself in having very high expectations for my work with clients. To help alleviate this stress, I've learned over time that the goals and expectations that I put on my work have to be realistic and attainable when they sometimes weren't early on in my career."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In reality, our work as Portfolio Managers for our clients is almost like trying to do the impossible. We are relied upon to make sound decisions for clients based on insufficient information, all while trying to maintain confidence in our decisions. This in itself is a daily stressor on the job and one that I don't take lightly. To help myself with this daily stress, I've learned to accept mistakes as they happen, own up to them with clients and work hard to alleviate those mistakes to put my clients back in the best position possible."
11. How long will it take you to make a meaningful contribution to our team at KKR Capital Markets?
How to Answer
If you were to be the successful candidate with KKR Capital Markets, when do you expect to make a viable contribution to the organization? Talk to the interviewer about your plan to make a fast impact.
1st Answer Example
"I am interested in making an impact on your organization right away and have already crafted a plan to make that happen. I am a very strong business development professional and I plan to take the territory and expand it to include additional rural areas. This should amount to a strong increase in revenue within the first 9 months of my on boarding."
2nd Answer Example
"My plan, if hired by KKR Capital Markets, is to make an impact as soon as possible. I have researched this position and am very eager so I have created a 90 day impact plan that I would like to share with you."
12. In your experience as a Financial Analyst, what do you feel is the best metric to gauge a company's future stock performance?
How to Answer
As a Financial Analyst with KKR Capital Markets, you will be relied upon by clients to provide the best risk and reward opportunities for them to have the most successful investments While there are many great metrics to use and no right answer for this question, your interviewer will be looking to hear that you are confident in why the metric is important by talking about the details of it. The confidence that you project to your interviewer will carry over to your work with clients and your interviewer will be keying in on this aspect of you answer.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"While there are many excellent metrics to consider for the future of a stock performance, the one that I weigh the most heavily is the price earnings to growth ratio. I prefer the PEG ratio because of its consideration of expected growth rate where simple P/E calculation doesn't consider that. This calculation is specifically great when looking at a wide array of companies within an industry to level their playing field."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Being familiar with metrics like free cash flow, payout ratio, debt-to-equity and price-to-sales, all can be very useful depending on the situation. In a recent economic downturn like we've had recently, I've relied heavily on the debt-to-equity measurement to measure future performance. As we've seen with many large retailers recently, a simple look into their debt would've shown the potential for disaster in their stock."
13. If I were to hand you $100,000 to invest today, where would you put that money and why?
How to Answer
As a simple tool to gauge how you will both satisfy clients and make a profit for KKR Capital Markets, your interviewer is looking to hear how you would invest money right now if given the chance. While there is no right or wrong answer for this question, show them your knowledge of breaking up assets based on age if possible. As well, don't hesitate to call out your knowledge of specifically allocating funds into different sectors or individual businesses or industries. In the end, make sure to give a full explanation of why you are choosing what you are to sell it to your interviewer.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"If the money was given personally to me to invest for myself, I would go for a 50-50 split between stocks and bonds being that I'm 37 years old. This would provide a good mix of funds that could be placed into aggressive IT and healthcare type stocks with a lot of growth potential while keeping half safe in the bonds market."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Being that I am young and willing to wisely be aggressive with money invested for myself, I would look for gems in certain industries like social media and internet retail sales. Amazon is expected to see prosperous growth and so are places like Pinterest and Facebook. I'd be wise with these investments while being sure to pay close attention to futures forecasts as those could change quickly, meaning a shift in my direction as well."
14. The day-to-day life at KKR Capital Markets can be hectic and stressful at times. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?
How to Answer
The daily life at KKR Capital Markets is naturally very fast paced and because of that, both the colleagues and the clients that you may be working with have potential to be stressed, needy and downright mean at times. For this question, your interviewer is looking to get a sense that you would be able to work in this type of environment. In your answer, talk about the fact that you are cognizant of what this job entails as far as personal interactions go and talk about times where you have worked successfully through situations like this in the past. As well, don't hesitate to talk about your own personality traits that help you thrive in these types of situations.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Being a person that thrives in a fast paced work environment, I have the ability to handle stressed colleagues with a grain of salt. As you can see from my resume, I've spent the last five years in the manufacturing industry where my department worked under tight deadlines all of the time. If I noticed that a colleague was under stress, I offered my help if I was able to and down the road that was usually reciprocated back to me. This unselfish attitude and realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In my current role in client services with a large hospitality group, some days can go off the rails and it feels like I'm working with enraged customers all day long. I have the attitude that their anger isn't directed towards me, but I'm the face of the company that they are currently working with and I need to do my job in helping solve their issue. While I do have great resources at my hand to help solve customer issues, I think that taking the time to get to know all of our management team and how they solve problems is key as well so I know who to put customers in touch with if needed."
15. How would you define what working capital is for a company and what does its measurement mean?
How to Answer
As a Financial Analyst with KKR Capital Markets, you will be asked to help measure working capital of organizations. In your definition that you provide to your interviewer, ensure that you give them at least the basic definition of the calculation being current assets minus current liabilities. Then, talk about real situations that you've used the measurement to make critical decisions in the work that you've done in the past. This will confirm with your interviewer that you have the ability to use the measurement in this job.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"In my current role, we measure working capital to gauge the ability of a company to pay off its debts quickly. In working with many industries, from retails to the public sector, the determination of a company's ability to do so based on calculation can differ greatly from industry to industry. To calculate, a range of line items from the company are used to take their current assets minus their current liabilities. In the retail industry, seasonal spikes in business create the need for a much higher working capital and if hired for this role, I have a great understanding of each industries specific needs."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In a very broad sense, working capital is found by subtracting an organization's current liabilities from their current assets. In my current role, I utilize a more focused calculation of adding accounts receivable plus inventory and then subtracting accounts payable. The more focused calculation give a better idea of total working capital for organizations when trying to get a better overall picture of their health and efficiency when projecting out towards the future."
16. One huge philosophy that we believe in at KKR Capital Markets is professional development. How have you worked to develop yourself professionally throughout your career?
How to Answer
In an ever-changing field like financial services, KKR Capital Markets knows that professional growth and development is vital to them staying at the forefront of their industry. For this question, your interviewer is looking to ensure that your values surrounding professional development match the values of the company. Use this question as an opportunity for you to highlight the many ways that you grow and develop yourself to be the best that you can be in your career. Highlight any continuing education you have completed, any societies or groups that you belong to and any publications that you read on a regular basis that will prove to your interviewer that you aren't comfortable being stagnant in your career.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"I am a firm believer in being a life long learner in my work as a Data Analyst. As technology and times have changed over the course of time, I see it as very important to be learning and changing along with the times. Just over the past two years, the Data Fest and Data Summit national conferences and participation in these events on a yearly basis is super important to me to help me grow and develop."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In the financial field, I have to stay at the top of my game to compete with other advisors and keep clients happy and flourishing. To do this, I subscribe to and read many of the great publications that are out there. Some of my favorites include the Wall Street Journal, Money magazine and Forbes. I also subscribe to many others. As well, I am a member of NAIFA and I have attended the organization's Congressional Conference on a few occasions."
17. At KKR Capital Markets, we expect our Business Analysts to put extra emphasis into the risk management aspects of their project work. How have you performed risk mitigation and risk avoidance in your previous roles as a Business Analyst?
How to Answer
The financial field is often posed with great risks and Business Analysts must always factor potential risks into the equation of any project that they work on. To get a better idea of how you will do this if hired at KKR Capital Markets, your interview is giving you a chance to talk about your knowledge of risk and how you have worked with risk mitigation and risk avoidance in your previous positions. If new to the financial services field, it is important to show that you know that common risks can be systematic, operational, legal and credit related.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"As you can see from my resume, my Business Analyst experiences come from the software and manufacturing industries where common risks were associated with systematic and operational faults. Similar to the finance industry, I also have experience in helping mitigate legal risk. In my current role, I mitigate legal risk by working with a team of legal experts to know the laws and then develop a series of what-if questions to propose potential scenarios. Based on the what-if scenarios, we can implement specific requirements into the project to help minimize potential risk."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"From an early point in my career as a Business Analyst, I learned that a solid analysis process is the key to reducing any risk in a project. Two areas that apply the most are scope creep and impact analysis. To reduce scope creep and avoid any risks associate with it, I ensure that all stakeholders understand the scope of the project from the start and that I check in to validate the requirements as frequently as I can."
18. What tools do you currently use to help you be a more efficient and effective Business Analyst?
How to Answer
While the tools that Business Analyst use can vary greatly between industries and even companies, your interviewer is looking to get the sense that you are a resourceful employee that has a good working knowledge of many different types of software programs. While being honest in your answer, try to show diversity in your answer by talking about data specific software, word processing software, presentation software and any other programs that you see fit for this role with KKR Capital Markets.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Being very computer proficient, I consider myself an expert on the Microsoft products like Excel, PowePoint, Access and Outlook to help perform my job effectively. As well, I have very good knowledge of SQL databases as well. If hired here at KKR Capital Markets, are there any standard software products that I would be required to work on and learn?"
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In recent years, my department has started using Tableau and it has been amazing with its ability to visualize data for our internal and external customers. I've had many hours of training within the program that was tuned for business analytics and I can't say enough good things about the program. On top of Tableau, I also use Microsoft Excel and Crystal Reports on a regular basis."
19. In this role with KKR Capital Markets, we will rely on your organized and methodical approach to provide financial analysis reporting. What does your current reporting process consist of?
How to Answer
Providing the clients of KKR Capital Markets with detailed reports will be a key part of this position and your interviewer will be looking to gauge your ability to be organized and detailed while also utilizing your critical thinking skills to provide the best reports possible. In your answer, keep a focus on the techniques and tools that you use to do your job in ensuring that clients are receiving the most accurate and detailed reports possible. As well, let your interviewer know that you are willing to learn new ways and new technologies to help onboard yourself to their team quicker.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"In my current role, I utilize the Tableau program to provide live, up to date information to my clients. After using a simply built Excel program for many years, Tableau provides beautiful and easy to understand reporting that my clients can take and run with to make important decision. The connections and automations within the program have save me time and effort, allowing me to take on a much more robust client base. If hired for this role here at KKR Capital Markets, I also have familiarity with SAS and Spotfire and consider myself a very quick learner if I need to learn a new program."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"When I need to provide reporting to clients or my firm, I ensure that the reporting includes all key risks and valuation. Today, we as Financial Analysts have so many great tools available to us and my current preference is a statistical program like Crystal Ball. When paired with the advance Excel sheets that I have created, and have been commended, my clients are always happy with the insight that I am able to provide."
20. What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?
How to Answer
Overall, your interviewer is simply looking to hear that you have a good grasp on programs to use to make you more efficient in your work and to do this, talk open and honestly about the programs that you currently use and talk about in what context that you use them. If at all possible with this role, try to research what additional programs you may have to learn if given this opportunity to join KKR Capital Markets and reassure your interviewer that your computer skills are fluent enough to pickup quickly if needed.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"In my current role, I currently use a program called Zendesk that is an interactive customer support tool. When we started to use this tool a little over a year ago, I was very quick to learn and utilize all of the great functions of the program and have since become a trainer for new staff that join our team. As well, I'm very fluent in the entire Microsoft suite of products and would consider myself an expert on the Outlook, Excel and Word programs."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I consider myself very agile when it comes to using and appreciating the vast amount of software that is available to Financial Advisors today. In my current role, I solely use RightCapital as a financial advising tool with my clients. I really love its ability to help in the budgeting and comprehensive planning processes with my clients. I'm also very familiar with the MoneyGuidePro tool and have used it successfully in the past. If hired for this role, you can consider me an open book when it comes to learning and effectively utilizing any programs needed."
21. Think back over your career up to today and tell me about the most difficult day on the job you encountered. What made the day difficult and how did you handle that situation?
How to Answer
We've all had our share of difficult days on the job and how we handle those days in particular can really make or break where our careers go in that position or with that company. Think of a particular day ahead of your interview that really outlines your ability to handle adversity and proves that you were able to handle it with grace rather than turning your uniform in and heading home for the day. Another important piece of your answer should be discussing what lessons you learned from that particular day moving forward that you still carry with you to this day.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"It's funny that you ask this question because I can honestly say that my worst day on the job happened just a few short weeks ago. Upon arriving to work in the morning, I quickly learned that our entire network was down and we wouldn't be able to work within our CRM or other programs that day. Many of my coworkers were visibly upset and questioning how we would be able to do our jobs that day. Rather than joining the crowd and freaking out about the situation, I huddled our group together to talk about solutions to the workday after we found out that the network likely wouldn't be fully up and running until late afternoon. While some colleagues carelessly went home for the day, I helped brainstorm how we could keep our phone lines open and my boss was very grateful for my efforts that day. Looking back, what made this the most difficult for me was seeing how others responded so negatively over an issue that we had no control over."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Early in my career, I had a day where my entire office came down with the flu and I was left alone with the receptionist for the day. Being trained and working Financial Advisor, my colleagues also handled market analysis, retirement plans and insurance plans. At first, the receptionist and I went about our business. After being flooded with calls and in-person visits into our office, we connected again to talk about a plan moving forward. We discussed what types of calls she could handle and which ones I would handle and she triaged from there. I made contacted with my personal clients I had scheduled that day to reschedule and we worked well from there. If I couldn't answer a question for a client of one my colleagues, I ensured they knew that my colleague would follow up as soon as possible. Looking back, I learned that on days where you have to break routine like we did then that it was important to make a plan as early in the day as possible."
22. If you joined the team here at KKR Capital Markets, how would you build relationships with those that you would be working closely with?
How to Answer
For this question, your interviewer will be looking to get the sense that you would be proactive about getting to know your colleagues and fitting into the culture of the organization. Use a personal approach to talk about ways that you have done this in the past and how you would do it if hired for this position. Talk about the importance of relationship building in your line of work and how it helps the overall good of the organization if you take the initiative to do this.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"From my first day on the job, I would take the time to break the ice with my colleagues by introducing myself and setting up an individual meeting with each person. In the past, I've done these meetings over lunch or in an office where I've had questions prepared for me to get to know the person both personally and professionally. I want to ask my colleagues what they expect from me and what I can expect from them. I've found that these conversations really help to open up doors for working with each other moving forward."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Being the new person on the job can be a very high anxiety time for some people, but I love the opportunity to break the ice with my coworkers by making that first contact. I think it's important to get to know each other on a personal level because we spend so much of our lives together in the workplace and I am a caring person that wants to know how last night's soccer game went for the kids. Beyond that first ice breaking conversation, my work relationships are then bonded through my work ethic and helping others on my team to show that I am a true team player."
23. If hired for this role at KKR Capital Markets, how would you help make sound investment decisions for our clients?
How to Answer
While certainly an open ended question for you to run with, your interviewer is really looking to get a sense that you are resourceful in your decision making processes and that you don't rely too heavy on quantitative or qualitative information to make decisions. In your answer, talk about the sound use of data while also relying on your experience and judgement to help in your decision making processes. As well, if you are open and experienced in a team based approach among fellow colleagues, talk about that as well.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"In my current role, we have a great team that considers many factors in our investment decisions for our clients. Our engineers have developed mathematical models that gauge the markets and their propensity to shift over time. We have a team of market experts that rely on the new and current times to predict future fluctuations. As the Portfolio Managers, we weigh information from all of these teams to make decisions moving forward and this allows for the greatest confidence in our overall decisions."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"While all of our decisions for our clients are based on assumptions, my experience has taught me to weigh in many different factors when making investment decisions. Looking at historical data to predict futures carries some weight and can be accurate at times, but having firsthand knowledge of different businesses and industries like I do helps put that historical data into perspective when trying to predict the future. If hired for this position at KKR Capital Markets, I'll have that ability to make the best decisions possible for your clients."
24. Every employee with KKR Capital Markets is expected to be sales-minded and target driven. Walk me through your experience in sales based roles.
How to Answer
Briefly take the interviewer through your sales based work history. Be sure to highlight your best results. This is where it is very important to know your sales numbers before walking into your interview.
1st Answer Example
"I have been in a sales based role for the past 10 years. With Company A, my best year I finished 125% to quota. With Company B, I began from the ground up and left with a portfolio of business worth $$$. In my last position, with Company C, I was the top grossing financial services employee in our branch at 167% to target."
2nd Answer Example
"At this point in my career I do not have a lot of financial sales related experience; however, I am well versed in a variety of business development and cold calling techniques. I fully understand how to build a sales pipeline and see the importance of building a referrals based business."
25. We pride ourselves on our interdepartmental teamwork here at KKR Capital Markets. If hired for this role, what kind of team player could we expect you to be?
How to Answer
In the financial world, teamwork at an organization is the key to success and life at KKR Capital Markets is no different. As you talk about your abilities and experiences in being a great team player, try to highlight certain themes like building trust, gaining respect and being a subject matter expert as part of a larger team. Don't hesitate to show flexibility in your ability to both lead others and be lead by others and use examples of times that you've done both. To seal your answer for this question, talk about your desire to work as part of a team and do your research on this position to find out what types of colleagues you will be working with.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"My colleagues that I work closely with would tell you that I'm knowledgeable in my area of expertise to contribute to the much larger team and do so without hesitation. As well, I'm able to communicate effectively, take direction and run with when needed and always willing to help out other areas if I have free time. I understand that I would be working very closely with the Advising staff here at KKR Capital Markets and know that they would have high expectations out of my work."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I prefer to work in an environment that promotes teamwork and collegiality. If I were fortunate enough to join the team here, I want you to know that I love being in a leadership type role on a team where I can delegate work and help train others to better the organization. As well, I also thrive in a role where I am the minion and taking direction from others. I'd say that my key skills in working as a team are my ability to friendly, honest and trustworthy with my team."
26. We pride ourselves on teamwork here at KKR Capital Markets and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?
How to Answer
At the heart of this question falls your interviewers need to determine how well you will work with others on the team at KKR Capital Markets. You will be working with high level advisors and managers that are under a lot of pressure to perform in their jobs and your communications with them will either alleviate some of that stress or add to it. To ensure that your interviewer walks away from your conversation knowing that you are a team player that keeps the end goals of the company in mind, focus your answer on your effective communication skills, your knowledge of everyone's role on the team and your knowledge of what your role on the team will be.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"As with any team that I have worked on in the past, my priority is knowing that everyone has an important piece in the overall success of the team. In customer service, this is knowing who to contact with the right questions and who to guide customers to when needed. This ensures that our work is done efficiently on our end of things and that our customers are handled efficiently and effectively. If hired here at KKR Capital Markets, my first goal would be to get to know everyone on the team that I would work with, what their roles are and how to best communicate with them."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"My top quality is my ability to communicate, both verbally and through writing. I have excellent interpersonal speaking and listening skills and my past colleagues have always appreciated this. Here at KKR Capital Markets, your clients would appreciate this in my work as well. I am a very efficient and effective written communicator as well and this would be very beneficial at a company like KKR Capital Markets, where your offices are spread throughout the country and I can imagine that email communication is vitally important."
27. At KKR Capital Markets, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.
How to Answer
In the financial services industry, overall client experience is a major predictor of business growth and the team at KKR Capital Markets takes the overall client experience seriously. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Over the past five years in my current role in customer service, my number one mantra has been to create the most personalized experience possibl for each person. I have done this by taking the time to get to know the customer, find out what their needs are and creating an experience unique to them. Where my time in automotive sales has really prepared for this role with KKR Capital Markets is in this approach. If hired for this role, I know that I will be relied upon to use open and honest communication skills, time management skills and to take a empathetic and personalized approach with each client and I can definitely be relied upon to do that."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In my years in a front facing customer service role, I've prided myself on being the face of the franchise. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. If given the opportunity to join the team here at KKR Capital Markets, I will work hard to be highly educated in your services and be proactive and accountable in every interaction that I have."