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Deloitte Corporate Finance Interview
Questions

28 Questions and Answers by Ryan Brunner

Published April 16th, 2020 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
What is the most attractive thing in your eyes about this role with Deloitteorate Finance?
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How to Answer
For this question, your interviewer is looking to gain insight into what you know and like about Deloitteorate Finance and how they will be able to help you meet your career goals. In your answer, try and stay focused on the alignment of your values with the organization's values and demonstrate that you've done your research on Deloitteorate Finance and the job you are interviewing for. To try and maintain positivity in your answer, try not to talk bad about a previous employer as that can make you sound like a difficult employee and raise a red flag for your interviewer.
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1.
What is the most attractive thing in your eyes about this role with Deloitteorate Finance?
For this question, your interviewer is looking to gain insight into what you know and like about Deloitteorate Finance and how they will be able to help you meet your career goals. In your answer, try and stay focused on the alignment of your values with the organization's values and demonstrate that you've done your research on Deloitteorate Finance and the job you are interviewing for. To try and maintain positivity in your answer, try not to talk bad about a previous employer as that can make you sound like a difficult employee and raise a red flag for your interviewer.

Ryan's Answer #1
"Over the past couple of years, I've had an eye on pursuing a career with Deloitteorate Finance because of your reputation as a forward moving financial institution and your commitment to the communities that you do business in. As a person that believes in togetherness and helping others out where possible, these are values that I hold very high and would bring to the team here."
Ryan's Answer #2
"As I enter the midway point of my career, my job search has been focused on finding an employer that I can spend the rest of my career with and someday retire from. Looking at the history, culture and growth of Deloitteorate Finance, this is definitely a place that I'd love to be a part of as you continue to grow and prosper into the future."
2.
Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?
At the heart of this question, your interviewer is looking to hear how you use solid interpersonal and relationship building skills to diffuse a difficult situation with a coworker when on the job. No matter what situation that you talk about, make sure to focus your answer on a positive mindset and the steps that you walked through to turn a potentially hazardous situation into a good one. As well, talk about lessons learned from that situation that you keep with you to this day on the job.

Ryan's Answer #1
"A couple of years ago, we had hired a new Junior Advisor on to our team and I was tasked with being his mentor. Having mentored several other thriving Junior Advisors prior to him starting, I was excited for the opportunity. Within the first week of him being on the job, I overheard a colleague of mine talking very openly about his disdain for the hire of this new Advisor and witnessing him personally criticizing him in a face-to-face encounter. Immediately, I spoke to my colleague in a private office about my concern over his actions and words towards the new Advisor. Having been a part of the interview process and his early mentorship, I knew that he had the skills to succeed and I reiterated that to my colleague. After agreeing to back off on any private criticizing of the new Advisor and a promise to help mentor him, I learned that direct conversations are the best way to handle workplace conflicts."
Ryan's Answer #2
"f"A couple of years ago, I approached a colleague that had missed a deadline or a big audit we were conducting and she completely blew up at my during our conversation. At first, I was very taken aback by her response because I had never witnessed that from her in many years of working together. While remaining calm, I allowed her the opportunity to vent to me and it turns out that she was going through a lot of things in her personal life that were impacting her work. While keeping our project deadlines in mind, I also took a personal approach in letting her know that she could bring these issues to me as both a colleague and a friend and we could work through them together in the future. This approach is vital to any conflicts that can arise with colleagues and one I don't hesitate to take when needed."
3.
To get a sense of how you will handle internal auditing processes here at Deloitteorate Finance, what do you feel are important tasks to do once an audit is finished?
You and your interviewer both know that the work isn't completed the moment that an audit has been completed and for this question, your interviewer is looking to hear what items you feel are a top priority in ensuring that the audit has a long-lasting impact. As you answer this question, be sure to discuss any unique tasks that you feel are a priority and value that you can bring to the team at Deloitteorate Finance by talking about how they've been useful to others you've worked with in the past.

Ryan's Answer #1
"The end goal of any audit is improvement and my role as the Auditor is to help bring as much value to the improvement as possible and this begins with my work following an audit. First and foremost, my top goal at the end of an audit is to deliver the results in a clear and quick manner and meet with all stakeholders to discuss my results. Having many years of experience as an Auditor, the one value I can add to Deloitteorate Finance is my ability to help your leaders put action into place to improve. As you'll see from my letters of recommendation, many high level leaders I have worked with in the past have really appreciated my ability to do this."
Ryan's Answer #2
"In my work, my most important task following an audit is to help the key stakeholders understand what needs to be improved and how to improve it. I do this through a thorough reporting process to them. Managers like visual aids and I am able to provide them. They also like to hear suggestions on how to improve and my time in the auditing field brings with me a lot of process improvement knowledge that can help your leadership staff here at Deloitteorate Finance."
4.
If hired for this role at Deloitteorate Finance, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?
In the financial services field, you should have strong personal motivation to succeed in your work and your interviewer is asking this question to see what it is that make you tick while on the job. While being open and honest in how you stay motivated on the job, make sure that your answer doesn't include collecting a paycheck every week or two. While money is certainly a motivator in this field, make sure that you use it in an appropriate context if you decide to talk about the financial piece of this business as being a motivator. In the end, your interviewer is looking to get a sense of how he or she will be able to keep you hungry for more if you are hired for this role.

Ryan's Answer #1
"I find myself the most motivated on the job when I am being challenged and when I can continue learning new things. From what I've learned in talking to others that currently work here at Deloitteorate Finance, the fast paced environment and continuous changes in the industry would keep me very motivated in my work and you'd never have to question if I were truly enjoying and being motivated in my work."
Ryan's Answer #2
"At a young age, my father taught me to do what I love and love what I do and I know that as I approach the middle years of my career that I made the right career choice. The personal finance field has really blended my love of helping others succeed and my passion for statistics and computers. In this role with Deloitteorate Finance, I'll be working with your clients everyday on helping them achieve financial success and that alone is all of the reason I need to get out of bed every morning."
5.
Give an example of a time that you had to resolve a difficult situation with a client or customer. What were the keys to coming to a successful solution?
In a front facing role with Deloitteorate Finance where you will be interacting with clients on a daily basis, your interviewer wants to be ensured that you have the skills to resolve client issues with ease and they'll look to do so with this question. In your answer, let your interviewer know that you can take ownership of any situation by talking about a specific time where you did what was necessary to alleviate a difficult situation with a client. Talk about the resources that you used and your interpersonal skills that helped turn a potentially bad situation into a successful one.

Ryan's Answer #1
"Having worked in customer service for one of the areas largest auto dealership for the last six years, handling difficult customers was a situation I had to learn to handle pretty quickly. Just a few weeks ago, I was covering our front desk on a Saturday afternoon when our sales staff was still open for business. I recognized the person approaching the door as a customer that had recently purchased a new vehicle. He stormed through the door, placed his keys on the counter in front of me and said that he demanded a refund on his new purchase because the check engine light had already come on inside of the car. Knowing off the top of my head that his new vehicle was under a full warranty, I calmly let him know that his car was under warranty and that I'd have a member of our sales staff come out and take a quick look. I also let him know that our service department was not working that afternoon and, if needed, we could schedule him for a diagnostic test at his earliest convenience. After our salesman went out to take a quick look and not seeing anything obvious, we ended up giving him a loaner vehicle so his new car could be taken care of on Monday morning. He ended up leaving pretty happy that day and I know that my patience in hearing him out really helped."
Ryan's Answer #2
"A couple of years ago, I was asked to work with a very high profile client for his financial advising services when he came to our firm because my CEO trusted I could handle what he felt would be a difficult task. From my first meeting with the client, he demanded that we provide more returns than the previous firm that he worked with and he was rather rude with our front desk staff. I took the approach of taking the time to listen to his needs and speak to him more about what my firm could provide. I laid out my experience and track record for him to help him build his trust in me. I knew that with him, I would need to take time to walk through my decision making processes for his investments and he really appreciated that. As of today, we are still working strong together and his wealth is growing."
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