Air New Zealand Mock Interview
Practice 35 Air New Zealand interview questions covering safety, service excellence, and Kiwi hospitality.
Question 2 of 35
Tell me about any airline-related training that you've had.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Air New Zealand advises their employees to ask for extra support if they need it and to enrol in their training programmes. "At Air New Zealand you have the power to take ownership of your career development. Getting your wings is easier than you think. After successfully completing an intensive four-week training course on the ground, you can continue to progress your career with further support and training. We hold a development month every year, with events, workshops and resources to inspire and motivate you to create your annual development plan."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have taken industry-related safety and customer service training with company ABC. In addition to this training, I have four years of industry experience."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Although I have not taken specific airline-related training, I have some current certifications that I believe will be helpful - a St John, Level 2 first aid certificate, including CPR, First Aid, and WHMIS training."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
If you have prior experience in the industry, go into greater depth than what you've outlined on your resume. If you have any other training unrelated to this industry that you feel would be transferable to this position, offer that as well.
However, if you do not have any industry-specific training, describe any training you feel would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc.). Additionally, share with enthusiasm what you've discovered in your research on the training specific to Air New Zealand while preparing for this role, and don't hesitate to ask for clarification on what to expect.
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Anonymous Answer
Although I have not taken any specific training in the airline related industry I have done some courses like Microsoft power bi course and my experience with the related role will be helpful.
Rachelle's Feedback
This is a solid start; however, I recommend more detail which will add more impact. I have offered a suggestion, below.
"Although I am new to the airline industry, I have completed many relevant courses, such as (list these). My experience as a (related role) will be beneficial in many ways, including (list the ways, leveraging the Air New Zealand job description)."
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