Air New Zealand Mock Interview
Practice 35 Air New Zealand interview questions covering safety, service excellence, and Kiwi hospitality.
Question 11 of 35
If you felt there was a safety threat, what steps would you take to ensure the safety of your passengers?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Every airline has its own brand of safety codes they expect their employees to adhere to. As New Zealand Air advertises online, "Passenger safety is paramount. The ability to address and effectively communicate compliance requirements with passengers is a must. As part of our highly regarded team, you'll be responsible for the welfare, comfort, enjoyment and safety of all our customers from the minute they step onboard until they reach their destination."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I am trained on how to react in urgent, distressed, and mayday situations. In an emergency, my first course of action is to establish order and ensure the passengers are prepared."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I would keep a cool head and react fast, thinking clearly on my feet. To keep others calm, you have to lead by example. My reaction to a safety threat would rely on my on-the-job training. I would follow company protocol and safety regulations. I believe if I were faced with a safety threat, I would do everything to ensure passengers remained calm."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Talk to the interviewer about any prior training you've had regarding how to react in a situation where passenger safety was at risk. Share any other insights you've had from your prior experience. If you have no prior experience, do some research, familiarize yourself with Air New Zealand's protocols, and express your eagerness to learn more.
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If I encounter a safety threat, I would follow the instructions I received in my job training and will try to ensure the situation remains calm.
Rachelle's Feedback
Yes, it's very important that you follow the instructions and training of Air New Zealand. If you have ever been in a situation where you needed to act quickly, be sure to tell a quick story.
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