Air New Zealand Mock Interview
Practice 35 Air New Zealand interview questions covering safety, service excellence, and Kiwi hospitality.
Question 19 of 35
How would you rate your communication skills?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Air New Zealand needs to ensure you would meet their communication standards and represent their company to their customers in accordance with their code. You are representing New Zealand Air, even when communicating informally with your colleagues or friends when on-premises or in uniform. "Maintain professionalism at all times. You are an ambassador for the airline. Be objective when making written comments about people, as all personal information may be disclosed. Personal information, including your opinions, should be relevant, appropriate, accurate and justifiable. When using electronic communications, take extra care to ensure that any sharing of personal information is done in a secure and protected way."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I rate my communication skills as a 9/10 as I am not always as clear as I would like. However, I am professional, thorough and clear in all my communications and correspondence. My supervisor and co-workers will attest to my clear and concise communication skills."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Communication is essential in the airline industry. I would rate my communication skills as a 7 out of 10 because there is always room for improvement. Because I am an open leader, my team will let me know if I need to clarify anything. Communication needs to run smoothly, both ways."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
There is a lot to consider when conveying your strengths and communication skills. When answering this question, you'll need to be as articulate as possible. Some topics to include are your ability to adapt your communication style to others. Your ability to actively listen, validate, empathize, and mirror. Your ability to relay complex subjects into simpler terms. Your ability to communicate nondefensively.
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Anonymous Answer
Communication is essential in the analytic team, mainly operational analytics. I would rate my communication skills as a 7 out of 10 because there is always room for improvement. Since I led a group of analyst, I weighted heavier on communicating with group members and managers in all departments and subsidiaries around the world. Efficient communication will lead to a better analytic outcome. I gathered information from other managers before presenting quarterly reports to the board of CEOs "” also, fixed problems reported by other group members or updated solutions. Every successful day in a core department of two large companies is an opportunity to show that my communication skill is worthy to the minimum rating of 7.
Rachelle's Feedback
This is a very good example of your communication skills. Avoid rating yourself too low!
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