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Aetna Mock Interview

Question 7 of 35 for our Aetna Mock Interview

Aetna was updated by on July 6th, 2022. Learn more here.

Question 7 of 35

The health insurance industry is very complex, and all of our positions at Aetna require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Aetna, you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."

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How to Answer: The health insurance industry is very complex, and all of our positions at Aetna require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

Advice and answer examples written specifically for an Aetna job interview.

  • 7. The health insurance industry is very complex, and all of our positions at Aetna require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

      Why the Interviewer Asks This Question

      Whether the role you are interviewing at Aetna is a customer-facing role, like account management or customer service, or a backend support role, like IT or finance, strong organizational skills and attention to detail will be crucial for any candidate. Your interviewer wants to understand how you prioritize these two qualities in your work.

      Written by Ryan Brunner on July 6th, 2022

      How to Answer

      Talk to the interviewer about how you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, stress that you are successful in organizing your day.

      Written by Ryan Brunner on July 6th, 2022

      1st Answer Example

      "I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Aetna, you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."

      Written by Ryan Brunner on July 6th, 2022

      2nd Answer Example

      "I like to carry around a notebook and write down important things if I think there is a chance I will forget them. However, I put time and attention into using the latest technology that others on my team are leveraging so we can be more efficient. If there is a way we can share information, it will help everybody! As far as accuracy is concerned, I always take time to double-check my work and don't hesitate to ask a colleague to check things for me. In return, I'm always open to doing the same for my colleagues."

      Written by Ryan Brunner on July 6th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I am very detailed oriented, and I thrive on having a very high level of organization in my day. This includes me planning out my week with a schedule of what I have to do, paperwork, and more. If I am offered a position with Aetna, you will never find me disorganized. I use my daily calendar on my phone by setting alerts for important activities as well as my pocket calendar. My documentation is very strong, as well."

      Rachelle's Feedback

      Solid response! The interviewer should have full faith in your organizational abilities and accuracy. Just as a side note, be aware of over-using the word 'very'.
      "I am detail-oriented, and I thrive on having a high level of organization in my day. This attention to detail includes planning out my week with a schedule of what I have to accomplish. If I am offered a position with Aetna, you will never find me disorganized. I use my daily calendar on my phone by setting alerts for important activities. My documentation is solid, as well."
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