Practice 35 Aetna interview questions covering healthcare strategy, member services, and values-based scenarios.
Question 34 of 35
Why the Interviewer Asks This Question
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
In the fast-paced and cutthroat world of a world-class health insurer at Aetna, you will work with some difficult people. In asking this question, your interviewer wants to know how well you work with others despite a difference in personality.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my previous job, I had a team member who would scoff at other co-workers' ideas in meetings. As the Marketing Manager, I knew I could not let this behavior continue. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. We wanted to create a resolution with this person. He did not want to work in our division as he felt the projects were too 'junior' for his experience. He ended up requesting and receiving a transfer. By initiating an open conversation with this person, we uncovered his need. We also met the needs of our team by protecting the positive culture we had worked so hard to create."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional even when factors are not ideal. Avoid extreme responses and speaking negatively of others or naming people. Also, avoid telling the interviewer that you always get along with everyone. Most interviewers will interpret a cliche response like that as dodging the question.
Focus on when your work style was different from another person's, but you still had to complete a project together. Discuss, in a positive tone, how you made it work!

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Written by Ryan Brunner
35 Questions & Answers • Aetna

By Ryan

By Ryan