How to Answer: At Aetna, we do a lot of community education to help the people in our local communities understand their health insurance. Tell me about outreach you have done in the community in your previous role.
Advice and answer examples written specifically for an Aetna job interview.
15. At Aetna, we do a lot of community education to help the people in our local communities understand their health insurance. Tell me about outreach you have done in the community in your previous role.
Why the Interviewer Asks This Question
Aetna provides insurance coverage to every demographic in the world, and part of this privilege is providing education to the communities they serve. Your interviewer wants to ensure you are comfortable providing education to the public by having you talk about a time you have done community outreach and that you understand Aetna's mission to provide community service in many ways.
Written by Ryan Brunner on July 6th, 2022
How to Answer
Discuss your experiences providing community education or outreach during your career. Discuss why it was important and what you gained from it. Then, be sure to research and discuss any of Aetna's efforts that interest you.
Written by Ryan Brunner on July 6th, 2022
1st Answer Example
"In my current role, I have led sessions at community meetings for people who might not know what kind of coverage they have. This is one of the best parts about my job because I can see the light bulb go off in their heads when they see how their specific insurance plan applies to them and what kinds of free and preventative services are available."
Written by Ryan Brunner on July 6th, 2022
2nd Answer Example
"I love volunteering in my town. I signed up to be a mentor for a girl in my community, and I read to her every Tuesday. I haven't had the opportunity to talk about health insurance to a public audience, but I get asked a lot of questions at family dinners and holidays. I provide a wealth of education to my own family about how to make the most out of their insurance and understand the claims process and look forward to taking this responsibility on in a greater fashion here at Aetna."
Written by Ryan Brunner on July 6th, 2022
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