Practice 35 Aetna interview questions covering healthcare strategy, member services, and values-based scenarios.
Question 12 of 35
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
If posed this question during your interview with the team at Aetna, there's a good chance that some of your work will involve projects that fall outside your job description. Your interviewer would like to know if you can take on more work outside your normal job responsibilities and can flex higher-level skills if called upon to do so.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I always have a list of projects to work on in my current role, and I enjoy them. I had the opportunity to lead a project creating a peer feedback review process. My manager discovered errors in some of the work from our team. I had the idea to have a peer review the work. It took more time but was very helpful in reducing errors. We reduced errors by 90%. My manager was pleased, and the team was happy and proud of our work."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"Since I'm a new grad, I haven't led any projects at work yet, but when I was a college student, I completed a project for a local health care system where I audited all their credentialed providers. My goal was to see if there were any parts of the process I could automate so that the manual checks could be faster. I set up a feed with the state licensing board that eliminated the need for somebody to manually check their license. It was a great project, and I know I added value to them, even as a college student!"

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
The project you describe doesn't need to be huge in scope. Highlight what you did and why it was important to put the time and effort into this project. Make sure to reiterate to your interviewer that you are more than happy to take on any extra project work that time allows for if you are to be the successful candidate for the role you are interviewing for at Aetna.

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Anonymous Answer
At the animal shelter, we recently had our yearly fundraising event and we needed raffle prizes. I took on this task by contacting several local vendors and asking them for a donation. Some gave immediately and some I had to follow up with a few times via email or phone call. But I was able to secure several prizes. It turned out to be a few more than we had planned, and we raffled these at our event to make money for the shelter.

Amanda's Feedback
Good job! You've used a good example that illustrates your ability to handle a project from beginning to end to ultimately achieve a positive outcome. If there is a similar workplace example, consider adding it to this response to illustrate your ability to manage projects in a work setting as well.
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Written by Ryan Brunner
35 Questions & Answers • Aetna

By Ryan

By Ryan