At Aetna, we believe in transparency with our health insurance customers and our employees. Tell me about your leadership style in regards to transparency.

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Integrity is one of the core values in how Aetna brings a customer-centered approach in all they do, and transparency is a vital element to bringing integrity to this job. Your interviewer wants to hear that you will always promote transparency in your work with the organization.

The modern job seeker knows that employers make mistakes and are likely to forgive mistakes as long as there is transparency and ownership. Talk to your interviewer about ways you brought a transparent approach to your work, even when it may have been difficult.

"I try to be a vulnerable leader at work. Openly discussing mistakes and errors teaches the team that it is ok to fail, but hopefully, we fail fast and then move on to solutions that work. Transparency leads to innovation."

"I start all of my team meetings with successes and failures, and everybody has a chance to say what is on their mind. This regular exercise gets the team comfortable talking about the things that aren't going well and are often hidden. We've been doing this for six months, and the room went from quiet to very enthusiastic and supportive."

Anonymous Answer

"I am open and honest with my team and let them know what is being asked of us so that we can all be on the same page."

Amanda's Feedback

Good! You can enhance this answer further by talking about how your commitment to transparency helps your team overcome obstacles and achieve goals. Consider sharing an example of a time when you set clear expectations and how having that information helped your team perform better.