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Customer Service Manager Mock Interview

Question 30 of 30 for our Customer Service Manager Mock Interview

Customer Service Manager was written by and updated on February 26th, 2021. Learn more here.

Question 30 of 30

When have you been a leader to a diverse group of people?

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Advice and Examples: When have you been a leader to a diverse group of people? For a Customer Service Manager Interview Question.

  1. 30.

    When have you been a leader to a diverse group of people?

      How to Answer

      Diversity and inclusion are among the hottest topics in the workplace and company culture today. The hiring authority wants confirmation that you are accustomed to environments embracing a broad range of people. Show the interviewer that you have exposure working with or leading a diverse team of individuals. Assure the interviewer that you can handle an environment that offers diversity.

      Rachelle's Answer

      "I would say that every company I have worked for has valued diversity. This diversity and inclusion is a core value that I seek out when looking to join an organization. Working with people from all walks of life helps shed different perspectives and identify potential problems faster. In my current role, I manage a team of 25 people, all with a unique background and story. It's this diversification that allows our team to be effective when serving others. We all have unique and valuable perspectives and personality types."

      Rachelle's Answer

      "I have worked with diverse groups of people most of my career, including my time at University. although these experiences were not in a leadership function, you can be sure I am most comfortable, and happy, in a diverse environment because it offers a great learning opportunity to everyone involved."