How to Answer: As a Customer Service Manager, you will be teaching and coaching on our organizations' culture. What do you know about our company culture?
Advice and answer examples written specifically for a Customer Service Manager job interview.
15. As a Customer Service Manager, you will be teaching and coaching on our organizations' culture. What do you know about our company culture?
How to Answer
The hiring authority wants to see that you have adequately researched their organization before your interview. Company culture and fit is a critical factor when considering a placement in management. Assure the interviewer that you have put thought, research, and consideration into how the company culture will work for you and how you will encourage a good vibe within your new team.
Written by Rachelle Enns on February 26th, 2021
Entry Level
"Your stores are well known for encouraging continued education opportunities and offering advanced training to all who are interested. I appreciate your focus on employee development and cannot wait to promote this enthusiasm with my team."
Written by Rachelle Enns on February 26th, 2021
Answer Example
"I know what I have read on your website, and reviews on LinkedIn and other employee review sites. Your websites' information was very appealing, and spoke a great deal about inclusivity and continued training opportunities. It seems your company goes above and beyond to offer employees chances to grow. Overall, I feel comfortable with your organization and the information you have shared with me here today, and the details that I discovered through my research. I am eager to promote your corporate culture to every team member that I lead in this Customer Service Manager role."
Written by Rachelle Enns on February 26th, 2021